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Unable to install on iMac Retina 5K

wilddavid
wilddavid
✭✭
Greetings,

Any help would be appreciated. I just got my new iMac Retina 5K and I have been trying to setup ESO since yesterday. When i download the setup and run the "Install_ESO" file, it crashes with the attached error. I tried changing my DPI and resolution settings (the first thing the support center asked) and this did absolutely nothing. Now i have been waiting all day for next steps with no response. I also tried calling the help desk, but never got through, and when I logged the issue and asked for a phone call back, it never came (Still waiting a day later)... any advice?

Thanks
Regards
  • KhajitFurTrader
    KhajitFurTrader
    Community-Botschafter
    Hi @wilddavid‌,

    first thing to make sure is that you've downloaded the installer correctly. If you right click on the Install_ESO.zip file that you've downloaded from https://account.elderscrollsonline.com/ and select "Get info", you should see exactly this (note the file sizes):
    q46erh4scf1p.png
    After extracting the archive by double-clicking on it, Install_ESO.app should look exactly like this:
    du4xtynyxghw.png
    When starting the app, your Dock should display two icons, like this:
    rl900hircq4c.png
    and a splash screen like this:
    xyofpyb4391j.png
    I take it that this is likely the moment when the crash occurs?

    If things go well, after selecting your language and clicking OK, the Installer will start in windowed fullscreen mode, show some logos, then you would hit "Continue" and accept the EULA, select the mega-server and install location, and then it will download the Launcher.app itself, which loads the game files. Launcher.app looks like this (I've selected English language and EU in this case):
    k3hcaslj6zuz.png

    Now, in the past there have been some issues with systems which had neither an English, French, or German system language and region setting, nor an English, French, or German keyboard language setting. If that's the case with your system, you could try and change these settings in Apple Menu > System Preferences... > Language & Region

    If this isn't the case with you or doesn't help things, you could let me know on which mega-server you intent to play (US or EU), and I will attach the corresponding Launcher.app to a follow-up post here. After all, the game files will get downloaded by the Launcher, and it doesn't use Java in any way (to my knowledge).
    Edited by KhajitFurTrader on October 24, 2014 10:06AM
  • Windshadow_ESO
    Windshadow_ESO
    ✭✭✭
    same problem with report first no crash before splash pict is shown
    and i used to play on both eu and us servers us most have been off of game since june with computer problems and just got the new computer
    so i guess i need both launchers
    i can thry to locate them on my old backups but a link to just dl them would be easer

    this is the first stage attempting to launch this file
    http://elderscrolls-a.akamaihd.net/products/BNA_Launcher/Install_ESO.zip

    Process: java [3539]
    Path: /tmp/*/java
    Identifier: net.java.openjdk.cmd
    Version: 1.0 (1.0)
    Code Type: X86-64 (Native)
    Parent Process: setup [3533]
    Responsible: setup [3533]
    User ID: 501

    Date/Time: 2014-10-24 11:39:50.324 -0400
    OS Version: Mac OS X 10.10 (14A389)
    Report Version: 11
    Anonymous UUID: 19D68BC7-7ADD-7F4D-E3CE-C10F72016241

    Sleep/Wake UUID: 4A263746-8878-4062-8503-8080AA3F10A0

    Time Awake Since Boot: 98000 seconds
    Time Since Wake: 9500 seconds

    Crashed Thread: 30 Java: Java2D Queue Flusher Dispatch queue: com.apple.root.default-qos

    Exception Type: EXC_BAD_ACCESS (SIGABRT)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000121135000

    VM Regions Near 0x121135000:
    IOKit 0000000120d75000-0000000121135000 [ 3840K] rw-/rw- SM=SHM
    -->
    VM_ALLOCATE 00000007f2e00000-00000007f4300000 [ 21.0M] rw-/rwx SM=PRV

    Application Specific Information:
    abort() called

    full dump available if needed
    here is the spec dump of the new mac
    Model: iMac15,1, BootROM IM151.0207.B00, 4 processors, Intel Core i7, 4 GHz, 16 GB, SMC 2.23f11
    Graphics: AMD Radeon R9 M295X, AMD Radeon R9 M295X, PCIe, 4096 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x142), Broadcom BCM43xx 1.0 (7.15.124.12.8)
    Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: Wi-Fi, AirPort, en1
    PCI Card: pci11c1,5901, IEEE 1394 Open HCI, [email protected],0,0
    Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
    Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Razer Naga
    USB Device: DT 101 G2
    USB Device: USB 2.0 Hub
    FireWire Device: d2 quadra (button), LaCie, Up to 800 Mb/sec
    Thunderbolt Bus: iMac, Apple Inc., 26.1
    Thunderbolt Device: Thunderbolt to FireWire Adapter, Apple Inc., 1, 5.6
    Edited by Windshadow_ESO on October 24, 2014 4:02PM
  • wilddavid
    wilddavid
    ✭✭
    Yup, exactly the same problem as Windshadow_ESO. File downloads ok, but splash screen crashes when I try run it on my new iMac. Only difference between our devices is he has a better video card (295 versus 290) and I have more ram (24gig versus 16gig)... otherwise both should be fresh Yosemite installs.
  • KhajitFurTrader
    KhajitFurTrader
    Community-Botschafter
    This is clearly a Java issue. Problem is, the Launcher brings its own runtime with it (i.e. it doesn't use an eventually installed "official" runtime of Java). The one it uses is a bit... stale: 1.7.0, released in 2011.

    As you can see from the screenshot above, the launcher is a third party app, not an in-house development by ZOS. They need to communicate this issue to the third party developer.

    Anyhow, I've attached the latest updated version of Launcher.app in a zip file. Make a folder called Zenimax Online in /Applications and extract it there. Select the wanted mega-server and language in the settings (cogwheel), close and reopen it to verify it has kept the settings, then click "Install". It should start downloading the game files.
  • Windshadow_ESO
    Windshadow_ESO
    ✭✭✭
    this gets you another awesome upcheck trader... you should get something from the game the way you keep pulling their nuts out of the fire :D
  • Thingme
    Thingme
    Soul Shriven
    Mine is a different problem. I have the DVD set from which to install ESO, on the 5k iMac. Four or five seconds after I click the Install button I get the crash log and there it ends. The forum won't accept my crash log — it begins uploading then stops.
  • Thingme
    Thingme
    Soul Shriven
    I'm sorry but this seems the only way to post my log.
    Process: java [1486]
    Path: /tmp/*/java
    Identifier: net.java.openjdk.cmd
    Version: 1.0 (1.0)
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: java [1486]
    User ID: 501

    Date/Time: 2014-10-29 17:03:19.346 +1100
    OS Version: Mac OS X 10.10 (14A389)
    Report Version: 11
    Anonymous UUID: EA6B45C2-1AAE-8088-82AE-B2695D3D2876


    Time Awake Since Boot: 23000 seconds

    Crashed Thread: 31 Java: Java2D Queue Flusher Dispatch queue: com.apple.root.default-qos

    Exception Type: EXC_BAD_ACCESS (SIGABRT)
    Exception Codes: KERN_INVALID_ADDRESS at 0x000000012967a000

    VM Regions Near 0x12967a000:
    IOKit 00000001292ba000-000000012967a000 [ 3840K] rw-/rw- SM=SHM
    -->
    VM_ALLOCATE 00000005fae00000-00000005fc300000 [ 21.0M] rw-/rwx SM=PRV

    Application Specific Information:
    abort() called

    Thread 0:: AppKit Thread Dispatch queue: com.apple.main-thread
    0 com.apple.CoreGraphics 0x00007fff80fc4a52 argb32_image_mark + 8316
    1 com.apple.CoreGraphics 0x00007fff80fc2033 argb32_shade + 579
    2 libRIP.A.dylib 0x00007fff8e26e257 RIPLayerBltShade + 1334
    3 libRIP.A.dylib 0x00007fff8e26cfff ripc_DrawShading + 11773
    4 com.apple.CoreGraphics 0x00007fff80fc1b43 CGContextDrawShading + 51
    5 com.apple.coreui 0x00007fff8498e545 -[CUIThemeGradient drawFromPoint:toPoint:options:withContext:] + 255
    6 com.apple.coreui 0x00007fff8498e3e1 -[CUIThemeGradient drawInRect:angle:withContext:] + 173
    7 com.apple.coreui 0x00007fff8498a2df -[CUIThemeFacet drawGradientInFrame:angle:alpha:operation:isFocused:keyAdjustment:context:] + 862
    8 com.apple.coreui 0x00007fff8498adca -[CUIThemeFacet _drawSpecificRenditionKey:inFrame:context:alpha:operation:isFocused:isFlipped:] + 208
    9 com.apple.coreui 0x00007fff849891b0 -[CUIThemeFacet drawInFrame:alpha:operation:isFocused:context:] + 160
    10 com.apple.coreui 0x00007fff8492f055 CUICoreThemeRenderer::DrawWindowFrameStandardNew(CUIDescriptor const*) + 2087
    11 com.apple.coreui 0x00007fff84920fb3 CUICoreThemeRenderer::Draw(CUIDescriptor const*, CGAffineTransform, CUIReturnInfo&) + 1079
    12 com.apple.coreui 0x00007fff848f4289 CUIRenderer::Draw(CGRect, CGContext*, __CFDictionary const*, __CFDictionary const**) + 2275
    13 com.apple.coreui 0x00007fff8493057f CUIDraw + 205
    14 com.apple.AppKit 0x00007fff83043d27 __44-[NSAppearance _drawInRect:context:options:]_block_invoke + 64
    15 com.apple.AppKit 0x00007fff83045e43 -[NSCompositeAppearance _callCoreUIWithBlock:] + 183
    16 com.apple.AppKit 0x00007fff83043ce0 -[NSAppearance _drawInRect:context:options:] + 127
    17 com.apple.AppKit 0x00007fff82885cd2 _NSDrawThemeBackground + 1447
    18 com.apple.AppKit 0x00007fff8294326c -[NSThemeFrame _drawUnifiedToolbarWithState:inFrame:] + 211
    19 com.apple.AppKit 0x00007fff829430b7 -[NSThemeFrame _drawUnifiedToolbar:] + 200
    20 com.apple.AppKit 0x00007fff8288644c -[NSThemeFrame _drawTitleBar:] + 182
    21 com.apple.AppKit 0x00007fff82886349 -[NSThemeFrame drawFrame:] + 958
    22 com.apple.AppKit 0x00007fff82942d16 -[NSFrameView drawRect:] + 1099
    23 com.apple.AppKit 0x00007fff829428a6 -[NSThemeFrame drawRect:] + 280
    24 com.apple.AppKit 0x00007fff8288007a -[NSView _drawRect:clip:] + 4335
    25 com.apple.AppKit 0x00007fff8287ce03 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 3198
    26 com.apple.AppKit 0x00007fff8287bc73 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 333
    27 com.apple.AppKit 0x00007fff828787cb -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2761
    28 com.apple.AppKit 0x00007fff828571ca -[NSView displayIfNeeded] + 1876
    29 com.apple.AppKit 0x00007fff828746c5 -[NSWindow displayIfNeeded] + 232
    30 com.apple.AppKit 0x00007fff828b18c2 _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 936
    31 com.apple.AppKit 0x00007fff82e76d91 __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_invoke1523 + 46
    32 com.apple.CoreFoundation 0x00007fff8182cd87 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
    33 com.apple.CoreFoundation 0x00007fff8182cce0 __CFRunLoopDoObservers + 368
    34 com.apple.CoreFoundation 0x00007fff8181ede8 __CFRunLoopRun + 872
    35 com.apple.CoreFoundation 0x00007fff8181e838 CFRunLoopRunSpecific + 296
    36 com.apple.HIToolbox 0x00007fff84ec543f RunCurrentEventLoopInMode + 235
    37 com.apple.HIToolbox 0x00007fff84ec51ba ReceiveNextEventCommon + 431
    38 com.apple.HIToolbox 0x00007fff84ec4ffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
    39 com.apple.AppKit 0x00007fff82752821 _DPSNextEvent + 964
    40 com.apple.AppKit 0x00007fff82751fd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
    41 libosxapp.dylib 0x000000011efac6f4 -[NSApplicationAWT nextEventMatchingMask:untilDate:inMode:dequeue:] + 124
    42 com.apple.AppKit 0x00007fff82745f73 -[NSApplication run] + 594
    43 libosxapp.dylib 0x000000011efac557 +[NSApplicationAWT runAWTLoopWithApp:] + 156
    44 liblwawt.dylib 0x000000011ef04ba9 -[AWTStarter starter:] + 873
    45 com.apple.Foundation 0x00007fff8e6eef4c __NSThreadPerformPerform + 293
    46 com.apple.CoreFoundation 0x00007fff8182d661 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
    47 com.apple.CoreFoundation 0x00007fff8181f7ed __CFRunLoopDoSources0 + 269
    48 com.apple.CoreFoundation 0x00007fff8181ee1f __CFRunLoopRun + 927
    49 com.apple.CoreFoundation 0x00007fff8181e838 CFRunLoopRunSpecific + 296
    50 java 0x000000010294f3b0 CreateExecutionEnvironment + 871
    51 java 0x0000000102949b5c JLI_Launch + 1952
    52 java 0x000000010294f70d main + 101
    53 java 0x00000001029493b4 start + 52

    Thread 1:
    0 libsystem_kernel.dylib 0x00007fff826f5486 __semwait_signal + 10
    1 java 0x000000010294e9b0 ContinueInNewThread0 + 102
    2 java 0x000000010294a7c7 ContinueInNewThread + 201
    3 java 0x000000010294e785 JVMInit + 315
    4 java 0x000000010294a545 JLI_Launch + 4489
    5 java 0x000000010294f70d main + 101
    6 java 0x000000010294f042 apple_main + 92
    7 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    8 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    9 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 2:: Dispatch queue: com.apple.libdispatch-manager
    0 libsystem_kernel.dylib 0x00007fff826f622e kevent64 + 10
    1 libdispatch.dylib 0x00007fff80c72a6a _dispatch_mgr_thread + 52

    Thread 3:
    0 libsystem_kernel.dylib 0x00007fff826f5132 __psynch_cvwait + 10
    1 libjvm.dylib 0x0000000104017ddb os::PlatformEvent::park(long long) + 385
    2 libjvm.dylib 0x0000000104017f2a os::sleep(Thread*, long long, bool) + 204
    3 libjvm.dylib 0x0000000103f25e12 JVM_Sleep + 269
    4 ??? 0x0000000104665698 0 + 4368783000
    5 ??? 0x0000000104659058 0 + 4368732248
    6 ??? 0x0000000104659233 0 + 4368732723
    7 ??? 0x0000000104659058 0 + 4368732248
    8 ??? 0x0000000104659058 0 + 4368732248
    9 ??? 0x00000001046534e7 0 + 4368708839
    10 libjvm.dylib 0x0000000103ed6d90 JavaCalls::call_helper(JavaValue*, methodHandle*, JavaCallArguments*, Thread*) + 554
    11 libjvm.dylib 0x0000000103ed6b60 JavaCalls::call(JavaValue*, methodHandle, JavaCallArguments*, Thread*) + 40
    12 libjvm.dylib 0x0000000104060580 Reflection::invoke(instanceKlassHandle, methodHandle, Handle, bool, objArrayHandle, BasicType, objArrayHandle, bool, Thread*) + 2556
    13 libjvm.dylib 0x00000001040609e6 Reflection::invoke_method(oopDesc*, Handle, objArrayHandle, Thread*) + 366
    14 libjvm.dylib 0x0000000103f236d7 JVM_InvokeMethod + 358
    15 ??? 0x0000000104665698 0 + 4368783000
    16 ??? 0x0000000104659233 0 + 4368732723
    17 ??? 0x0000000104659233 0 + 4368732723
    18 ??? 0x00000001046598e1 0 + 4368734433
    19 ??? 0x0000000104659233 0 + 4368732723
    20 ??? 0x0000000104659058 0 + 4368732248
    21 ??? 0x00000001046534e7 0 + 4368708839
    22 libjvm.dylib 0x0000000103ed6d90 JavaCalls::call_helper(JavaValue*, methodHandle*, JavaCallArguments*, Thread*) + 554
    23 libjvm.dylib 0x0000000103ed6b60 JavaCalls::call(JavaValue*, methodHandle, JavaCallArguments*, Thread*) + 40
    24 libjvm.dylib 0x0000000103f0a304 jni_invoke_static(JNIEnv_*, JavaValue*, _jobject*, JNICallType, _jmethodID*, JNI_ArgumentPusher*, Thread*) + 230
    25 libjvm.dylib 0x0000000103f0349f jni_CallStaticVoidMethod + 267
    26 java 0x000000010294b0fe JavaMain + 2333
    27 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    28 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    29 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 4:
    0 libsystem_kernel.dylib 0x00007fff826f5132 __psynch_cvwait + 10
    1 libjvm.dylib 0x0000000104016e29 os::PlatformEvent::park() + 173
    2 libjvm.dylib 0x0000000103ff70be ParkCommon(ParkEvent*, long long) + 42
    3 libjvm.dylib 0x0000000103ff78b0 Monitor::IWait(Thread*, long long) + 160
    4 libjvm.dylib 0x0000000103ff7b0d Monitor::wait(bool, long, bool) + 375
    5 libjvm.dylib 0x0000000103e68e6e GCTaskManager::get_task(unsigned int) + 56
    6 libjvm.dylib 0x0000000103e69d63 GCTaskThread::run() + 349
    7 libjvm.dylib 0x000000010401b1c6 java_start(Thread*) + 294
    8 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    9 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    10 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 5:
    0 libsystem_kernel.dylib 0x00007fff826f5132 __psynch_cvwait + 10
    1 libjvm.dylib 0x0000000104016e29 os::PlatformEvent::park() + 173
    2 libjvm.dylib 0x0000000103ff70be ParkCommon(ParkEvent*, long long) + 42
    3 libjvm.dylib 0x0000000103ff78b0 Monitor::IWait(Thread*, long long) + 160
    4 libjvm.dylib 0x0000000103ff7b0d Monitor::wait(bool, long, bool) + 375
    5 libjvm.dylib 0x0000000103e68e6e GCTaskManager::get_task(unsigned int) + 56
    6 libjvm.dylib 0x0000000103e69d63 GCTaskThread::run() + 349
    7 libjvm.dylib 0x000000010401b1c6 java_start(Thread*) + 294
    8 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    9 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    10 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 6:
    0 libsystem_kernel.dylib 0x00007fff826f5132 __psynch_cvwait + 10
    1 libjvm.dylib 0x0000000104016e29 os::PlatformEvent::park() + 173
    2 libjvm.dylib 0x0000000103ff70be ParkCommon(ParkEvent*, long long) + 42
    3 libjvm.dylib 0x0000000103ff78b0 Monitor::IWait(Thread*, long long) + 160
    4 libjvm.dylib 0x0000000103ff7b0d Monitor::wait(bool, long, bool) + 375
    5 libjvm.dylib 0x0000000103e68e6e GCTaskManager::get_task(unsigned int) + 56
    6 libjvm.dylib 0x0000000103e69d63 GCTaskThread::run() + 349
    7 libjvm.dylib 0x000000010401b1c6 java_start(Thread*) + 294
    8 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    9 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    10 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 7:
    0 libsystem_kernel.dylib 0x00007fff826f5132 __psynch_cvwait + 10
    1 libjvm.dylib 0x0000000104016e29 os::PlatformEvent::park() + 173
    2 libjvm.dylib 0x0000000103ff70be ParkCommon(ParkEvent*, long long) + 42
    3 libjvm.dylib 0x0000000103ff78b0 Monitor::IWait(Thread*, long long) + 160
    4 libjvm.dylib 0x0000000103ff7b0d Monitor::wait(bool, long, bool) + 375
    5 libjvm.dylib 0x0000000103e68e6e GCTaskManager::get_task(unsigned int) + 56
    6 libjvm.dylib 0x0000000103e69d63 GCTaskThread::run() + 349
    7 libjvm.dylib 0x000000010401b1c6 java_start(Thread*) + 294
    8 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    9 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    10 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 8:
    0 libsystem_kernel.dylib 0x00007fff826f5132 __psynch_cvwait + 10
    1 libjvm.dylib 0x0000000104016e29 os::PlatformEvent::park() + 173
    2 libjvm.dylib 0x0000000103ff70be ParkCommon(ParkEvent*, long long) + 42
    3 libjvm.dylib 0x0000000103ff78b0 Monitor::IWait(Thread*, long long) + 160
    4 libjvm.dylib 0x0000000103ff7b0d Monitor::wait(bool, long, bool) + 375
    5 libjvm.dylib 0x0000000103e68e6e GCTaskManager::get_task(unsigned int) + 56
    6 libjvm.dylib 0x0000000103e69d63 GCTaskThread::run() + 349
    7 libjvm.dylib 0x000000010401b1c6 java_start(Thread*) + 294
    8 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    9 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    10 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 9:
    0 libsystem_kernel.dylib 0x00007fff826f5132 __psynch_cvwait + 10
    1 libjvm.dylib 0x0000000104016e29 os::PlatformEvent::park() + 173
    2 libjvm.dylib 0x0000000103ff70be ParkCommon(ParkEvent*, long long) + 42
    3 libjvm.dylib 0x0000000103ff78b0 Monitor::IWait(Thread*, long long) + 160
    4 libjvm.dylib 0x0000000103ff7b0d Monitor::wait(bool, long, bool) + 375
    5 libjvm.dylib 0x0000000103e68e6e GCTaskManager::get_task(unsigned int) + 56
    6 libjvm.dylib 0x0000000103e69d63 GCTaskThread::run() + 349
    7 libjvm.dylib 0x000000010401b1c6 java_start(Thread*) + 294
    8 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    9 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    10 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 10:
    0 libsystem_kernel.dylib 0x00007fff826f5132 __psynch_cvwait + 10
    1 libjvm.dylib 0x0000000104016e29 os::PlatformEvent::park() + 173
    2 libjvm.dylib 0x0000000103ff70be ParkCommon(ParkEvent*, long long) + 42
    3 libjvm.dylib 0x0000000103ff78b0 Monitor::IWait(Thread*, long long) + 160
    4 libjvm.dylib 0x0000000103ff7b0d Monitor::wait(bool, long, bool) + 375
    5 libjvm.dylib 0x0000000103e68e6e GCTaskManager::get_task(unsigned int) + 56
    6 libjvm.dylib 0x0000000103e69d63 GCTaskThread::run() + 349
    7 libjvm.dylib 0x000000010401b1c6 java_start(Thread*) + 294
    8 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    9 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    10 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 11:
    0 libsystem_kernel.dylib 0x00007fff826f5132 __psynch_cvwait + 10
    1 libjvm.dylib 0x0000000104016e29 os::PlatformEvent::park() + 173
    2 libjvm.dylib 0x0000000103ff70be ParkCommon(ParkEvent*, long long) + 42
    3 libjvm.dylib 0x0000000103ff78b0 Monitor::IWait(Thread*, long long) + 160
    4 libjvm.dylib 0x0000000103ff7b0d Monitor::wait(bool, long, bool) + 375
    5 libjvm.dylib 0x0000000103e68e6e GCTaskManager::get_task(unsigned int) + 56
    6 libjvm.dylib 0x0000000103e69d63 GCTaskThread::run() + 349
    7 libjvm.dylib 0x000000010401b1c6 java_start(Thread*) + 294
    8 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    9 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    10 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 12:
    0 libsystem_kernel.dylib 0x00007fff826f5132 __psynch_cvwait + 10
    1 libjvm.dylib 0x0000000104017ddb os::PlatformEvent::park(long long) + 385
    2 libjvm.dylib 0x0000000103ff78b0 Monitor::IWait(Thread*, long long) + 160
    3 libjvm.dylib 0x0000000103ff7b0d Monitor::wait(bool, long, bool) + 375
    4 libjvm.dylib 0x000000010412a8b0 VMThread::loop() + 444
    5 libjvm.dylib 0x000000010412a35b VMThread::run() + 121
    6 libjvm.dylib 0x000000010401b1c6 java_start(Thread*) + 294
    7 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    8 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    9 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 13:: Java: Reference Handler
    0 libsystem_kernel.dylib 0x00007fff826f5132 __psynch_cvwait + 10
    1 libjvm.dylib 0x0000000104016e29 os::PlatformEvent::park() + 173
    2 libjvm.dylib 0x000000010400fe57 ObjectMonitor::wait(long long, bool, Thread*) + 757
    3 libjvm.dylib 0x00000001040bf4a3 ObjectSynchronizer::wait(Handle, long long, Thread*) + 203
    4 libjvm.dylib 0x0000000103f2b0fc JVM_MonitorWait + 156
    5 ??? 0x0000000104665698 0 + 4368783000
    6 ??? 0x0000000104659058 0 + 4368732248
    7 ??? 0x0000000104659058 0 + 4368732248
    8 ??? 0x00000001046534e7 0 + 4368708839
    9 libjvm.dylib 0x0000000103ed6d90 JavaCalls::call_helper(JavaValue*, methodHandle*, JavaCallArguments*, Thread*) + 554
    10 libjvm.dylib 0x0000000103ed72a7 JavaCalls::call_virtual(JavaValue*, KlassHandle, Symbol*, Symbol*, JavaCallArguments*, Thread*) + 283
    11 libjvm.dylib 0x0000000103ed73e4 JavaCalls::call_virtual(JavaValue*, Handle, KlassHandle, Symbol*, Symbol*, Thread*) + 74
    12 libjvm.dylib 0x0000000103f263ca thread_entry(JavaThread*, Thread*) + 173
    13 libjvm.dylib 0x00000001040efb47 JavaThread::thread_main_inner() + 155
    14 libjvm.dylib 0x00000001040f124f JavaThread::run() + 419
    15 libjvm.dylib 0x000000010401b1c6 java_start(Thread*) + 294
    16 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    17 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    18 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 14:: Java: Finalizer
    0 libsystem_kernel.dylib 0x00007fff826f5132 __psynch_cvwait + 10
    1 libjvm.dylib 0x0000000104016e29 os::PlatformEvent::park() + 173
    2 libjvm.dylib 0x000000010400fe57 ObjectMonitor::wait(long long, bool, Thread*) + 757
    3 libjvm.dylib 0x00000001040bf4a3 ObjectSynchronizer::wait(Handle, long long, Thread*) + 203
    4 libjvm.dylib 0x0000000103f2b0fc JVM_MonitorWait + 156
    5 ??? 0x0000000104665698 0 + 4368783000
    6 ??? 0x0000000104659058 0 + 4368732248
    7 ??? 0x0000000104659233 0 + 4368732723
    8 ??? 0x0000000104659233 0 + 4368732723
    9 ??? 0x00000001046534e7 0 + 4368708839
    10 libjvm.dylib 0x0000000103ed6d90 JavaCalls::call_helper(JavaValue*, methodHandle*, JavaCallArguments*, Thread*) + 554
    11 libjvm.dylib 0x0000000103ed72a7 JavaCalls::call_virtual(JavaValue*, KlassHandle, Symbol*, Symbol*, JavaCallArguments*, Thread*) + 283
    12 libjvm.dylib 0x0000000103ed73e4 JavaCalls::call_virtual(JavaValue*, Handle, KlassHandle, Symbol*, Symbol*, Thread*) + 74
    13 libjvm.dylib 0x0000000103f263ca thread_entry(JavaThread*, Thread*) + 173
    14 libjvm.dylib 0x00000001040efb47 JavaThread::thread_main_inner() + 155
    15 libjvm.dylib 0x00000001040f124f JavaThread::run() + 419
    16 libjvm.dylib 0x000000010401b1c6 java_start(Thread*) + 294
    17 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    18 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    19 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 15:
    0 libsystem_kernel.dylib 0x00007fff826f5946 __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x00007fff85b9f4a1 start_wqthread + 13

    Thread 16:
    0 libsystem_kernel.dylib 0x00007fff826f5946 __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x00007fff85b9f4a1 start_wqthread + 13

    Thread 17:
    0 libsystem_kernel.dylib 0x00007fff826f5946 __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x00007fff85b9f4a1 start_wqthread + 13

    Thread 18:: Java: Signal Dispatcher
    0 libsystem_kernel.dylib 0x00007fff826f056a semaphore_wait_trap + 10
    1 libjvm.dylib 0x00000001040194a0 check_pending_signals(bool) + 128
    2 libjvm.dylib 0x0000000104015da8 signal_thread_entry(JavaThread*, Thread*) + 57
    3 libjvm.dylib 0x00000001040efb47 JavaThread::thread_main_inner() + 155
    4 libjvm.dylib 0x00000001040f124f JavaThread::run() + 419
    5 libjvm.dylib 0x000000010401b1c6 java_start(Thread*) + 294
    6 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    7 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    8 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 19:: Java: C2 CompilerThread0
    0 libsystem_kernel.dylib 0x00007fff826f5132 __psynch_cvwait + 10
    1 libjvm.dylib 0x0000000104016e29 os::PlatformEvent::park() + 173
    2 libjvm.dylib 0x0000000103ff70be ParkCommon(ParkEvent*, long long) + 42
    3 libjvm.dylib 0x0000000103ff78b0 Monitor::IWait(Thread*, long long) + 160
    4 libjvm.dylib 0x0000000103ff7a74 Monitor::wait(bool, long, bool) + 222
    5 libjvm.dylib 0x0000000103dc10ab CompileQueue::get() + 153
    6 libjvm.dylib 0x0000000103dc1c43 CompileBroker::compiler_thread_loop() + 425
    7 libjvm.dylib 0x00000001040efb47 JavaThread::thread_main_inner() + 155
    8 libjvm.dylib 0x00000001040f124f JavaThread::run() + 419
    9 libjvm.dylib 0x000000010401b1c6 java_start(Thread*) + 294
    10 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    11 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    12 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 20:: Java: C2 CompilerThread1
    0 libsystem_kernel.dylib 0x00007fff826f5132 __psynch_cvwait + 10
    1 libjvm.dylib 0x0000000104016e29 os::PlatformEvent::park() + 173
    2 libjvm.dylib 0x0000000103ff70be ParkCommon(ParkEvent*, long long) + 42
    3 libjvm.dylib 0x0000000103ff78b0 Monitor::IWait(Thread*, long long) + 160
    4 libjvm.dylib 0x0000000103ff7a74 Monitor::wait(bool, long, bool) + 222
    5 libjvm.dylib 0x0000000103dc10ab CompileQueue::get() + 153
    6 libjvm.dylib 0x0000000103dc1c43 CompileBroker::compiler_thread_loop() + 425
    7 libjvm.dylib 0x00000001040efb47 JavaThread::thread_main_inner() + 155
    8 libjvm.dylib 0x00000001040f124f JavaThread::run() + 419
    9 libjvm.dylib 0x000000010401b1c6 java_start(Thread*) + 294
    10 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    11 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    12 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 21:: Java: Service Thread
    0 libsystem_kernel.dylib 0x00007fff826f5132 __psynch_cvwait + 10
    1 libjvm.dylib 0x0000000104016e29 os::PlatformEvent::park() + 173
    2 libjvm.dylib 0x0000000103ff70be ParkCommon(ParkEvent*, long long) + 42
    3 libjvm.dylib 0x0000000103ff78b0 Monitor::IWait(Thread*, long long) + 160
    4 libjvm.dylib 0x0000000103ff7b0d Monitor::wait(bool, long, bool) + 375
    5 libjvm.dylib 0x000000010406f1d5 ServiceThread::service_thread_entry(JavaThread*, Thread*) + 109
    6 libjvm.dylib 0x00000001040efb47 JavaThread::thread_main_inner() + 155
    7 libjvm.dylib 0x00000001040f124f JavaThread::run() + 419
    8 libjvm.dylib 0x000000010401b1c6 java_start(Thread*) + 294
    9 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    10 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    11 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 22:
    0 libsystem_kernel.dylib 0x00007fff826f5132 __psynch_cvwait + 10
    1 libjvm.dylib 0x0000000104017ddb os::PlatformEvent::park(long long) + 385
    2 libjvm.dylib 0x0000000103ff78b0 Monitor::IWait(Thread*, long long) + 160
    3 libjvm.dylib 0x0000000103ff7b0d Monitor::wait(bool, long, bool) + 375
    4 libjvm.dylib 0x00000001040f001a WatcherThread::sleep() const + 126
    5 libjvm.dylib 0x00000001040f0edd WatcherThread::run() + 243
    6 libjvm.dylib 0x000000010401b1c6 java_start(Thread*) + 294
    7 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    8 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    9 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 23:
    0 libsystem_kernel.dylib 0x00007fff826f5946 __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x00007fff85b9f4a1 start_wqthread + 13

    Thread 24:
    0 libsystem_kernel.dylib 0x00007fff826f5946 __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x00007fff85b9f4a1 start_wqthread + 13

    Thread 25:: Java: AWT-Shutdown
    0 libsystem_kernel.dylib 0x00007fff826f5132 __psynch_cvwait + 10
    1 libjvm.dylib 0x0000000104016e29 os::PlatformEvent::park() + 173
    2 libjvm.dylib 0x000000010400fe57 ObjectMonitor::wait(long long, bool, Thread*) + 757
    3 libjvm.dylib 0x00000001040bf4a3 ObjectSynchronizer::wait(Handle, long long, Thread*) + 203
    4 libjvm.dylib 0x0000000103f2b0fc JVM_MonitorWait + 156
    5 ??? 0x0000000104665698 0 + 4368783000
    6 ??? 0x0000000104659058 0 + 4368732248
    7 ??? 0x0000000104659058 0 + 4368732248
    8 ??? 0x0000000104659706 0 + 4368733958
    9 ??? 0x00000001046534e7 0 + 4368708839
    10 libjvm.dylib 0x0000000103ed6d90 JavaCalls::call_helper(JavaValue*, methodHandle*, JavaCallArguments*, Thread*) + 554
    11 libjvm.dylib 0x0000000103ed72a7 JavaCalls::call_virtual(JavaValue*, KlassHandle, Symbol*, Symbol*, JavaCallArguments*, Thread*) + 283
    12 libjvm.dylib 0x0000000103ed73e4 JavaCalls::call_virtual(JavaValue*, Handle, KlassHandle, Symbol*, Symbol*, Thread*) + 74
    13 libjvm.dylib 0x0000000103f263ca thread_entry(JavaThread*, Thread*) + 173
    14 libjvm.dylib 0x00000001040efb47 JavaThread::thread_main_inner() + 155
    15 libjvm.dylib 0x00000001040f124f JavaThread::run() + 419
    16 libjvm.dylib 0x000000010401b1c6 java_start(Thread*) + 294
    17 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    18 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    19 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 26:
    0 libsystem_kernel.dylib 0x00007fff826f5946 __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x00007fff85b9f4a1 start_wqthread + 13

    Thread 27:
    0 libsystem_kernel.dylib 0x00007fff826f5946 __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x00007fff85b9f4a1 start_wqthread + 13

    Thread 28:
    0 libsystem_kernel.dylib 0x00007fff826f5946 __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x00007fff85b9f4a1 start_wqthread + 13

    Thread 29:
    0 libsystem_kernel.dylib 0x00007fff826f5946 __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x00007fff85b9f4a1 start_wqthread + 13

    Thread 30:
    0 libsystem_kernel.dylib 0x00007fff826f052e mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x00007fff826ef69f mach_msg + 55
    2 com.apple.CoreFoundation 0x00007fff8181fb14 __CFRunLoopServiceMachPort + 212
    3 com.apple.CoreFoundation 0x00007fff8181efdb __CFRunLoopRun + 1371
    4 com.apple.CoreFoundation 0x00007fff8181e838 CFRunLoopRunSpecific + 296
    5 com.apple.AppKit 0x00007fff828b58f7 _NSEventThread + 137
    6 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    7 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    8 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 31 Crashed:: Java: Java2D Queue Flusher Dispatch queue: com.apple.root.default-qos
    0 libsystem_kernel.dylib 0x00007fff826f5282 __pthread_kill + 10
    1 libsystem_c.dylib 0x00007fff80888b73 abort + 129
    2 libjvm.dylib 0x000000010401ab93 os::abort(bool) + 25
    3 libjvm.dylib 0x0000000104125220 VMError::report_and_die() + 2316
    4 libjvm.dylib 0x000000010401c52d JVM_handle_bsd_signal + 1083
    5 libsystem_platform.dylib 0x00007fff8c54ff1a _sigtramp + 26
    6 libGLImage.dylib 0x00007fff8b793041 storeColor + 1489
    7 libGLImage.dylib 0x00007fff8b7a3e7c glgProcessColor + 20460
    8 libGLImage.dylib 0x00007fff8b776104 __glgProcessPixelsWithProcessor_block_invoke + 108
    9 libdispatch.dylib 0x00007fff80c7b344 _dispatch_client_callout2 + 8
    10 libdispatch.dylib 0x00007fff80c7b873 _dispatch_apply_serial + 42
    11 libdispatch.dylib 0x00007fff80c6fc13 _dispatch_client_callout + 8
    12 libdispatch.dylib 0x00007fff80c7a9a1 _dispatch_sync_f_invoke + 39
    13 libdispatch.dylib 0x00007fff80c7af60 dispatch_apply_f + 290
    14 libGLImage.dylib 0x00007fff8b775ece glgProcessPixelsWithProcessor + 6869
    15 com.apple.AMDRadeonX4000GLDriver 0x00001234803678c1 0x123480000000 + 3569857
    16 com.apple.AMDRadeonX4000GLDriver 0x00001234803a0c6f 0x123480000000 + 3804271
    17 GLEngine 0x00007fff88c9e5f4 gleDrawPixelsFast + 11216
    18 GLEngine 0x00007fff88c9b9d6 glDrawPixels_Exec + 503
    19 liblwawt.dylib 0x000000011eefa45a OGLBlitLoops_Blit + 1789
    20 liblwawt.dylib 0x000000011eefecad Java_sun_java2d_opengl_OGLRenderQueue_flushBuffer + 977
    21 ??? 0x0000000104665698 0 + 4368783000
    22 ??? 0x0000000104659058 0 + 4368732248
    23 ??? 0x0000000104659058 0 + 4368732248
    24 ??? 0x0000000104659058 0 + 4368732248
    25 ??? 0x00000001046534e7 0 + 4368708839
    26 libjvm.dylib 0x0000000103ed6d90 JavaCalls::call_helper(JavaValue*, methodHandle*, JavaCallArguments*, Thread*) + 554
    27 libjvm.dylib 0x0000000103ed72a7 JavaCalls::call_virtual(JavaValue*, KlassHandle, Symbol*, Symbol*, JavaCallArguments*, Thread*) + 283
    28 libjvm.dylib 0x0000000103ed73e4 JavaCalls::call_virtual(JavaValue*, Handle, KlassHandle, Symbol*, Symbol*, Thread*) + 74
    29 libjvm.dylib 0x0000000103f263ca thread_entry(JavaThread*, Thread*) + 173
    30 libjvm.dylib 0x00000001040efb47 JavaThread::thread_main_inner() + 155
    31 libjvm.dylib 0x00000001040f124f JavaThread::run() + 419
    32 libjvm.dylib 0x000000010401b1c6 java_start(Thread*) + 294
    33 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    34 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    35 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 32:: Java: Java2D Disposer
    0 libsystem_kernel.dylib 0x00007fff826f5132 __psynch_cvwait + 10
    1 libjvm.dylib 0x0000000104016e29 os::PlatformEvent::park() + 173
    2 libjvm.dylib 0x000000010400fe57 ObjectMonitor::wait(long long, bool, Thread*) + 757
    3 libjvm.dylib 0x00000001040bf4a3 ObjectSynchronizer::wait(Handle, long long, Thread*) + 203
    4 libjvm.dylib 0x0000000103f2b0fc JVM_MonitorWait + 156
    5 ??? 0x0000000104665698 0 + 4368783000
    6 ??? 0x0000000104659058 0 + 4368732248
    7 ??? 0x0000000104659233 0 + 4368732723
    8 ??? 0x0000000104659233 0 + 4368732723
    9 ??? 0x0000000104659706 0 + 4368733958
    10 ??? 0x00000001046534e7 0 + 4368708839
    11 libjvm.dylib 0x0000000103ed6d90 JavaCalls::call_helper(JavaValue*, methodHandle*, JavaCallArguments*, Thread*) + 554
    12 libjvm.dylib 0x0000000103ed72a7 JavaCalls::call_virtual(JavaValue*, KlassHandle, Symbol*, Symbol*, JavaCallArguments*, Thread*) + 283
    13 libjvm.dylib 0x0000000103ed73e4 JavaCalls::call_virtual(JavaValue*, Handle, KlassHandle, Symbol*, Symbol*, Thread*) + 74
    14 libjvm.dylib 0x0000000103f263ca thread_entry(JavaThread*, Thread*) + 173
    15 libjvm.dylib 0x00000001040efb47 JavaThread::thread_main_inner() + 155
    16 libjvm.dylib 0x00000001040f124f JavaThread::run() + 419
    17 libjvm.dylib 0x000000010401b1c6 java_start(Thread*) + 294
    18 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    19 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    20 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 33:: Java: Thread-2
    0 libsystem_kernel.dylib 0x00007fff826f5132 __psynch_cvwait + 10
    1 libjvm.dylib 0x0000000104016e29 os::PlatformEvent::park() + 173
    2 libjvm.dylib 0x000000010400fe57 ObjectMonitor::wait(long long, bool, Thread*) + 757
    3 libjvm.dylib 0x00000001040bf4a3 ObjectSynchronizer::wait(Handle, long long, Thread*) + 203
    4 libjvm.dylib 0x0000000103f2b0fc JVM_MonitorWait + 156
    5 ??? 0x0000000104665698 0 + 4368783000
    6 ??? 0x0000000104659058 0 + 4368732248
    7 ??? 0x0000000104659058 0 + 4368732248
    8 ??? 0x0000000104659706 0 + 4368733958
    9 ??? 0x00000001046534e7 0 + 4368708839
    10 libjvm.dylib 0x0000000103ed6d90 JavaCalls::call_helper(JavaValue*, methodHandle*, JavaCallArguments*, Thread*) + 554
    11 libjvm.dylib 0x0000000103ed72a7 JavaCalls::call_virtual(JavaValue*, KlassHandle, Symbol*, Symbol*, JavaCallArguments*, Thread*) + 283
    12 libjvm.dylib 0x0000000103ed73e4 JavaCalls::call_virtual(JavaValue*, Handle, KlassHandle, Symbol*, Symbol*, Thread*) + 74
    13 libjvm.dylib 0x0000000103f263ca thread_entry(JavaThread*, Thread*) + 173
    14 libjvm.dylib 0x00000001040efb47 JavaThread::thread_main_inner() + 155
    15 libjvm.dylib 0x00000001040f124f JavaThread::run() + 419
    16 libjvm.dylib 0x000000010401b1c6 java_start(Thread*) + 294
    17 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    18 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    19 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 34:: CVDisplayLink
    0 libsystem_kernel.dylib 0x00007fff826f5132 __psynch_cvwait + 10
    1 com.apple.CoreVideo 0x00007fff8831dff8 CVDisplayLink::waitUntil(unsigned long long) + 240
    2 com.apple.CoreVideo 0x00007fff8831d4b3 CVDisplayLink::runIOThread() + 511
    3 com.apple.CoreVideo 0x00007fff8831d29b startIOThread(void*) + 147
    4 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    5 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    6 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 35:: Java: AWT-EventQueue-0
    0 libsystem_kernel.dylib 0x00007fff826f5132 __psynch_cvwait + 10
    1 libjvm.dylib 0x0000000104016e29 os::PlatformEvent::park() + 173
    2 libjvm.dylib 0x000000010400fe57 ObjectMonitor::wait(long long, bool, Thread*) + 757
    3 libjvm.dylib 0x00000001040bf4a3 ObjectSynchronizer::wait(Handle, long long, Thread*) + 203
    4 libjvm.dylib 0x0000000103f2b0fc JVM_MonitorWait + 156
    5 ??? 0x0000000104665698 0 + 4368783000
    6 ??? 0x0000000104659058 0 + 4368732248
    7 ??? 0x0000000104659058 0 + 4368732248
    8 ??? 0x0000000104659058 0 + 4368732248
    9 ??? 0x0000000104659058 0 + 4368732248
    10 ??? 0x0000000104659058 0 + 4368732248
    11 ??? 0x0000000104659058 0 + 4368732248
    12 ??? 0x0000000104659350 0 + 4368733008
    13 ??? 0x0000000104659350 0 + 4368733008
    14 ??? 0x0000000104659350 0 + 4368733008
    15 ??? 0x0000000104659058 0 + 4368732248
    16 ??? 0x0000000104659350 0 + 4368733008
    17 ??? 0x00000001046599fe 0 + 4368734718
    18 ??? 0x0000000104659350 0 + 4368733008
    19 ??? 0x0000000104659350 0 + 4368733008
    20 ??? 0x00000001046599fe 0 + 4368734718
    21 ??? 0x0000000104659350 0 + 4368733008
    22 ??? 0x0000000104659350 0 + 4368733008
    23 ??? 0x0000000104659058 0 + 4368732248
    24 ??? 0x0000000104659058 0 + 4368732248
    25 ??? 0x0000000104659058 0 + 4368732248
    26 ??? 0x0000000104659058 0 + 4368732248
    27 ??? 0x0000000104659058 0 + 4368732248
    28 ??? 0x0000000104659058 0 + 4368732248
    29 ??? 0x0000000104659058 0 + 4368732248
    30 ??? 0x0000000104659058 0 + 4368732248
    31 ??? 0x0000000104659058 0 + 4368732248
    32 ??? 0x0000000104659058 0 + 4368732248
    33 ??? 0x0000000104659058 0 + 4368732248
    34 ??? 0x0000000104659058 0 + 4368732248
    35 ??? 0x0000000104659350 0 + 4368733008
    36 ??? 0x0000000104659058 0 + 4368732248
    37 ??? 0x0000000104659058 0 + 4368732248
    38 ??? 0x0000000104659058 0 + 4368732248
    39 ??? 0x0000000104659058 0 + 4368732248
    40 ??? 0x0000000104659058 0 + 4368732248
    41 ??? 0x0000000104659058 0 + 4368732248
    42 ??? 0x0000000104659058 0 + 4368732248
    43 ??? 0x0000000104659233 0 + 4368732723
    44 ??? 0x00000001046534e7 0 + 4368708839
    45 libjvm.dylib 0x0000000103ed6d90 JavaCalls::call_helper(JavaValue*, methodHandle*, JavaCallArguments*, Thread*) + 554
    46 libjvm.dylib 0x0000000103ed6b60 JavaCalls::call(JavaValue*, methodHandle, JavaCallArguments*, Thread*) + 40
    47 libjvm.dylib 0x0000000103f2a444 JVM_DoPrivileged + 1041
    48 ??? 0x0000000104665698 0 + 4368783000
    49 ??? 0x0000000104659233 0 + 4368732723
    50 ??? 0x00000001046598e1 0 + 4368734433
    51 ??? 0x0000000104659058 0 + 4368732248
    52 ??? 0x0000000104659058 0 + 4368732248
    53 ??? 0x0000000104659058 0 + 4368732248
    54 ??? 0x0000000104659058 0 + 4368732248
    55 ??? 0x0000000104659706 0 + 4368733958
    56 ??? 0x0000000104659706 0 + 4368733958
    57 ??? 0x0000000104659058 0 + 4368732248
    58 ??? 0x0000000104659058 0 + 4368732248
    59 ??? 0x0000000104659233 0 + 4368732723
    60 ??? 0x00000001046534e7 0 + 4368708839
    61 libjvm.dylib 0x0000000103ed6d90 JavaCalls::call_helper(JavaValue*, methodHandle*, JavaCallArguments*, Thread*) + 554
    62 libjvm.dylib 0x0000000103ed6b60 JavaCalls::call(JavaValue*, methodHandle, JavaCallArguments*, Thread*) + 40
    63 libjvm.dylib 0x0000000103f2a444 JVM_DoPrivileged + 1041
    64 ??? 0x0000000104665698 0 + 4368783000
    65 ??? 0x0000000104659233 0 + 4368732723
    66 ??? 0x00000001046598e1 0 + 4368734433
    67 ??? 0x0000000104659058 0 + 4368732248
    68 ??? 0x0000000104659058 0 + 4368732248
    69 ??? 0x0000000104659058 0 + 4368732248
    70 ??? 0x0000000104659058 0 + 4368732248
    71 ??? 0x0000000104659058 0 + 4368732248
    72 ??? 0x0000000104659058 0 + 4368732248
    73 ??? 0x00000001046534e7 0 + 4368708839
    74 libjvm.dylib 0x0000000103ed6d90 JavaCalls::call_helper(JavaValue*, methodHandle*, JavaCallArguments*, Thread*) + 554
    75 libjvm.dylib 0x0000000103ed72a7 JavaCalls::call_virtual(JavaValue*, KlassHandle, Symbol*, Symbol*, JavaCallArguments*, Thread*) + 283
    76 libjvm.dylib 0x0000000103ed73e4 JavaCalls::call_virtual(JavaValue*, Handle, KlassHandle, Symbol*, Symbol*, Thread*) + 74
    77 libjvm.dylib 0x0000000103f263ca thread_entry(JavaThread*, Thread*) + 173
    78 libjvm.dylib 0x00000001040efb47 JavaThread::thread_main_inner() + 155
    79 libjvm.dylib 0x00000001040f124f JavaThread::run() + 419
    80 libjvm.dylib 0x000000010401b1c6 java_start(Thread*) + 294
    81 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    82 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    83 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 36:: Java: Image Fetcher 0
    0 libsystem_kernel.dylib 0x00007fff826f5132 __psynch_cvwait + 10
    1 libjvm.dylib 0x0000000104017ddb os::PlatformEvent::park(long long) + 385
    2 libjvm.dylib 0x000000010400fe68 ObjectMonitor::wait(long long, bool, Thread*) + 774
    3 libjvm.dylib 0x00000001040bf4a3 ObjectSynchronizer::wait(Handle, long long, Thread*) + 203
    4 libjvm.dylib 0x0000000103f2b0fc JVM_MonitorWait + 156
    5 ??? 0x0000000104665698 0 + 4368783000
    6 ??? 0x0000000104659058 0 + 4368732248
    7 ??? 0x0000000104659233 0 + 4368732723
    8 ??? 0x0000000104659058 0 + 4368732248
    9 ??? 0x00000001046534e7 0 + 4368708839
    10 libjvm.dylib 0x0000000103ed6d90 JavaCalls::call_helper(JavaValue*, methodHandle*, JavaCallArguments*, Thread*) + 554
    11 libjvm.dylib 0x0000000103ed72a7 JavaCalls::call_virtual(JavaValue*, KlassHandle, Symbol*, Symbol*, JavaCallArguments*, Thread*) + 283
    12 libjvm.dylib 0x0000000103ed73e4 JavaCalls::call_virtual(JavaValue*, Handle, KlassHandle, Symbol*, Symbol*, Thread*) + 74
    13 libjvm.dylib 0x0000000103f263ca thread_entry(JavaThread*, Thread*) + 173
    14 libjvm.dylib 0x00000001040efb47 JavaThread::thread_main_inner() + 155
    15 libjvm.dylib 0x00000001040f124f JavaThread::run() + 419
    16 libjvm.dylib 0x000000010401b1c6 java_start(Thread*) + 294
    17 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    18 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    19 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 37:: Java: showUserSplash
    0 libsystem_kernel.dylib 0x00007fff826f5132 __psynch_cvwait + 10
    1 libjvm.dylib 0x0000000104017ddb os::PlatformEvent::park(long long) + 385
    2 libjvm.dylib 0x0000000104017f2a os::sleep(Thread*, long long, bool) + 204
    3 libjvm.dylib 0x0000000103f25e12 JVM_Sleep + 269
    4 ??? 0x0000000104665698 0 + 4368783000
    5 ??? 0x0000000104659058 0 + 4368732248
    6 ??? 0x0000000104659058 0 + 4368732248
    7 ??? 0x0000000104659058 0 + 4368732248
    8 ??? 0x00000001046534e7 0 + 4368708839
    9 libjvm.dylib 0x0000000103ed6d90 JavaCalls::call_helper(JavaValue*, methodHandle*, JavaCallArguments*, Thread*) + 554
    10 libjvm.dylib 0x0000000103ed72a7 JavaCalls::call_virtual(JavaValue*, KlassHandle, Symbol*, Symbol*, JavaCallArguments*, Thread*) + 283
    11 libjvm.dylib 0x0000000103ed73e4 JavaCalls::call_virtual(JavaValue*, Handle, KlassHandle, Symbol*, Symbol*, Thread*) + 74
    12 libjvm.dylib 0x0000000103f263ca thread_entry(JavaThread*, Thread*) + 173
    13 libjvm.dylib 0x00000001040efb47 JavaThread::thread_main_inner() + 155
    14 libjvm.dylib 0x00000001040f124f JavaThread::run() + 419
    15 libjvm.dylib 0x000000010401b1c6 java_start(Thread*) + 294
    16 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    17 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    18 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 38:: Java: TimerQueue
    0 libsystem_kernel.dylib 0x00007fff826f5132 __psynch_cvwait + 10
    1 libjvm.dylib 0x0000000104017bd8 Parker::park(bool, long long) + 500
    2 libjvm.dylib 0x0000000104105742 Unsafe_Park + 126
    3 ??? 0x0000000104665698 0 + 4368783000
    4 ??? 0x0000000104659058 0 + 4368732248
    5 ??? 0x0000000104659058 0 + 4368732248
    6 ??? 0x0000000104659823 0 + 4368734243
    7 ??? 0x0000000104659233 0 + 4368732723
    8 ??? 0x0000000104659706 0 + 4368733958
    9 ??? 0x00000001046534e7 0 + 4368708839
    10 libjvm.dylib 0x0000000103ed6d90 JavaCalls::call_helper(JavaValue*, methodHandle*, JavaCallArguments*, Thread*) + 554
    11 libjvm.dylib 0x0000000103ed72a7 JavaCalls::call_virtual(JavaValue*, KlassHandle, Symbol*, Symbol*, JavaCallArguments*, Thread*) + 283
    12 libjvm.dylib 0x0000000103ed73e4 JavaCalls::call_virtual(JavaValue*, Handle, KlassHandle, Symbol*, Symbol*, Thread*) + 74
    13 libjvm.dylib 0x0000000103f263ca thread_entry(JavaThread*, Thread*) + 173
    14 libjvm.dylib 0x00000001040efb47 JavaThread::thread_main_inner() + 155
    15 libjvm.dylib 0x00000001040f124f JavaThread::run() + 419
    16 libjvm.dylib 0x000000010401b1c6 java_start(Thread*) + 294
    17 libsystem_pthread.dylib 0x00007fff85ba12fc _pthread_body + 131
    18 libsystem_pthread.dylib 0x00007fff85ba1279 _pthread_start + 176
    19 libsystem_pthread.dylib 0x00007fff85b9f4b1 thread_start + 13

    Thread 31 crashed with X86 Thread State (64-bit):
    rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00000001230f3c48 rdx: 0x0000000000000000
    rdi: 0x000000000000cd07 rsi: 0x0000000000000006 rbp: 0x00000001230f3c70 rsp: 0x00000001230f3c48
    r8: 0x00000001230f3c20 r9: 0x00000001230f6000 r10: 0x0000000008000000 r11: 0x0000000000000206
    r12: 0x0000000104426560 r13: 0x00000001230f4968 r14: 0x00000001230f6000 r15: 0x000000010401f8d4
    rip: 0x00007fff826f5282 rfl: 0x0000000000000206 cr2: 0x00007fff7057dfd8

    Logical CPU: 0
    Error Code: 0x02000148
    Trap Number: 133


    Binary Images:
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    0x7fff83abf000 - 0x7fff83ae8ffb libxslt.1.dylib (13) <AED1143F-B848-3E73-81ED-71356F25F084> /usr/lib/libxslt.1.dylib
    0x7fff83c03000 - 0x7fff83c26fff com.apple.Sharing (328.3 - 328.3) <FDEE49AD-8804-3760-9C14-8D1D10BBEA37> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
    0x7fff83c27000 - 0x7fff83c48fff com.apple.framework.Apple80211 (10.0 - 1000.57.3) <F64EB1A1-57F3-3ABA-97D0-DB7C926FD07F> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
    0x7fff83f13000 - 0x7fff83f53ff7 com.apple.CloudDocs (1.0 - 280.1) <21D7E10A-99EF-34BE-82D7-29A6F1761DE5> /System/Library/PrivateFrameworks/CloudDocs.framework/Versions/A/CloudDocs
    0x7fff84209000 - 0x7fff84524fcf com.apple.vImage (8.0 - 8.0) <1183FE6A-FDB6-3B3B-928D-50C7909F2308> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
    0x7fff8456c000 - 0x7fff8458bfff com.apple.CoreDuet (1.0 - 1) <36AA9FD5-2685-314D-B364-3FA4688D86BD> /System/Library/PrivateFrameworks/CoreDuet.framework/Versions/A/CoreDuet
    0x7fff8458c000 - 0x7fff845beff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
    0x7fff8460a000 - 0x7fff84642fff com.apple.RemoteViewServices (2.0 - 99) <C9A62691-B0D9-34B7-B71C-A48B5F4DC553> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
    0x7fff846dc000 - 0x7fff8470fff7 com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
    0x7fff84710000 - 0x7fff8471dfff com.apple.ProtocolBuffer (1 - 225.1) <2D502FBB-D2A0-3937-A5C5-385FA65B3874> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolBuffer
    0x7fff84729000 - 0x7fff8472bfff libCVMSPluginSupport.dylib (11.0.7) <29D775BB-A11D-3140-A478-2A0DA1A87420> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib
    0x7fff8472c000 - 0x7fff84787fef libTIFF.dylib (1231) <115791FB-8C49-3410-AC23-56F4B1CFF124> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x7fff847e4000 - 0x7fff848c7fff libcrypto.0.9.8.dylib (52) <7208EEE2-C090-383E-AADD-7E1BD1321BEC> /usr/lib/libcrypto.0.9.8.dylib
    0x7fff848cd000 - 0x7fff848e9fff com.apple.GenerationalStorage (2.0 - 209.11) <9FF8DD11-25FB-3047-A5BF-9415339B3EEC> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage
    0x7fff848ea000 - 0x7fff848eafff com.apple.CoreServices (62 - 62) <9E4577CA-3FC3-300D-AB00-87ADBDDA2E37> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x7fff848eb000 - 0x7fff84a12fff com.apple.coreui (2.1 - 305) <BB430677-D1F7-38DD-8F05-70E54352B8B5> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x7fff84a13000 - 0x7fff84a4affb com.apple.LDAPFramework (2.4.28 - 194.5) <4CFE8010-CE3F-35EC-90BA-529B74321029> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x7
    Edited by ZOS_UlyssesW on October 29, 2014 12:40PM
  • Thingme
    Thingme
    Soul Shriven
    I have started the "Launcher" provided above but it downloads the game. I stopped it. No good to me with our poor internet. I want to install from our DVD set.
  • KhajitFurTrader
    KhajitFurTrader
    Community-Botschafter
    @Thingme‌,

    you can use the [ spoiler ] tag available from the format dropdown in the comment menu to hide large walls of text.

    Anyhow, your issue seems to be the same Java problem that others reported as well. If you've started the Launcher I've provided above and clicked "Install", it should have created the folder

    /Applications/Zenimax Online/The Elder Scrolls Online/depot

    (or The Elder Scrolls Online EU, depending on which Megaserver you chose)

    Within depot, there should be a folder called patchdata.depot, with some *.partial files, which are 2 GB in size (don't worry, they're mostly empty). You can safely delete those. Make sure that you have 50-60 GB of free space on the volume.

    Now I don't know what's on the DVDs, because I've never seen them. If you see a lot of files like depot_-1to39.znn and the numbers nn counting upward, you could just copy them from the DVDs into the patchdata.depot folder.

    If you see folders like depot (with a lot of *.dat files) , game_mac and vo_en, just copy them to the The Elder Scrolls Online folder (overwrite the depot folder if it already exists).

    If you now start the Launcher, it should verify the contents of the depot folder (it may look like it's downloading, but it isn't), unpack the depot_*.z* files if it sees them, and then start downloading the latest patches to the game. Keep in mind that the files on the DVDs are naturally quite old and don't reflect the newest state of the game. You will have to download several GB of patch data anyway.
    Edited by KhajitFurTrader on October 29, 2014 10:38AM
  • Thingme
    Thingme
    Soul Shriven
    Thank you Trader. Yep that's what worries me — the DVDs are the first release earliest version of the game with lots of updating to do. The downloaded files would obviously be more up-to-date from the get-go. I am going to be forced to try the download commencing now and let it go overnight. I can see the download taking perhaps 12-15 hours. I hope there is some sort of method for recovery in the event of broken data. I imagine all sorts of drama happening to the download as my internet download speed runs at a miserable average of about 200-400 kB/s depending on this district's lumpy DSL congestion. Wish me luck.
  • KhajitFurTrader
    KhajitFurTrader
    Community-Botschafter
    Well, best of luck! :smiley:

    If you're going to let the Launcher sit overnight, remember to keep your Mac from hibernating (Apple Menu > System Preferences > Energy Saver. Check "Prevent your computer from sleeping automatically when the display is off"). I also occasionally use little stay-awake helpers like Caffeine (available for free in the App Store), but you could let the display sleep in order to save energy.

    Also, preventing the App Nap feature in the Launcher.app can't hurt.
  • Thingme
    Thingme
    Soul Shriven
    I didn't say so before but I've already been playing this game on another Mac for many months. That game is fully up-to-date. The DVD install placed ESO's files in obscure locations making it difficult to simply copy the game to the new Mac. An additional problem is that installation points to the NA server, whereas this download is labelled as from the EU server. The Installer/Launcher never asked what server to use nor who I was — I wasn't asked to login anywhere. I think I am going to need to abort this download because it probably will not work with my account. I am thinking perhaps I should copy all those file/folders to the same locations on the new iMac. Ideas?
  • Thingme
    Thingme
    Soul Shriven
    Trader. I am mistaken. Most files on the other Mac are in the same place as where this download is placing them on the 5k iMac there is an additional folder Documents/Elder Scrolls Online/Live containing some support files and folders. Folders such as Addons, Errors, Logs, Saved variables, Screenshots, and text files containing settings. Perhaps all that Documents data is created automatically by the game?

    If the game allows it, the far easier way seems to be to copy all this to the equivalent locations on the 5K iMac.
  • KhajitFurTrader
    KhajitFurTrader
    Community-Botschafter
    Thingme wrote: »
    Trader. I am mistaken. Most files on the other Mac are in the same place as where this download is placing them on the 5k iMac there is an additional folder Documents/Elder Scrolls Online/Live containing some support files and folders. Folders such as Addons, Errors, Logs, Saved variables, Screenshots, and text files containing settings. Perhaps all that Documents data is created automatically by the game?

    If the game allows it, the far easier way seems to be to copy all this to the equivalent locations on the 5K iMac.

    That would by far be the easiest route.

    For the full install, you'll need two folders and everything in it:

    /Applications/Zenimax Online/ (the game files)
    ~/Documents/Elder Scrolls Online (your settings, add-ons, etc. within your home folder)

    If you have a network set up between your Macs, file sharing needs to be enabled in the System Preferences on the source Mac, and the appropriate folders added to the shares.
    Edited by KhajitFurTrader on October 29, 2014 12:21PM
  • Windshadow_ESO
    Windshadow_ESO
    ✭✭✭
    you should be able to copy the 2 folders but i would leave the add ons behind to start with and get Minion from esohead.com to manage them

    if you decide you want to try the eu version and the PRS test version each one will create its own huge file set from the installer you select which set you want to FL and play by clicking the gear icon in the top right of the installer window
    is not this new iMac FANTASTIC?


    I am testing a great new version of Magic Window 4K and it should be on the app store soon a wonderful way to show off the beauty of this new iMac

    have run the original version of magic window on my other macs for years and it runs ok on Yosemite most of the time but an update for it for full compatabily will also be on the app store soon
  • Thingme
    Thingme
    Soul Shriven
    Yes Trader. The copy is proceeding at breakneck speed and almost finished. My concern was that the game might run checks to see if the copy is a legit version of the game. I am about to find out. Don't suppose that matters as the game is protected by the need for me to login with a legit ID.
  • Windshadow_ESO
    Windshadow_ESO
    ✭✭✭
    oh yes in the future if you want to post a crash log please use the
    attach a file
    command below the left side of the leave a comment box
    cheers
  • Thingme
    Thingme
    Soul Shriven
    Thanks for you support Trader. Much appreciated. In attaching a file, the file type was .rtf and that's what the forum refused to attach. There does not appear to be a way in Yosemite to create or convert to a plaintext .txt file type. I'll search for a utility that will do that.

    'Bye and thanks.
  • KhajitFurTrader
    KhajitFurTrader
    Community-Botschafter
    Thingme wrote: »
    Yes Trader. The copy is proceeding at breakneck speed and almost finished. My concern was that the game might run checks to see if the copy is a legit version of the game. I am about to find out. Don't suppose that matters as the game is protected by the need for me to login with a legit ID.

    Don't worry, DRM is nonexistent in MMOs, because of the mandatory persistent online connection with an account in good standing. Theoretically, you could log in from any computer in the world that has ESO installed and play with your characters (not recommended for security reasons), or you could give a copy of the game files to a buddy and he can play using his account (very much recommended). :wink:
  • gtalien
    gtalien
    Soul Shriven
    Hi everyone, I've tried installing ESO on my new 5K iMac as well. Ran into the same problem and the issue seems to be the iMac's resolution settings.

    Before changing the iMac's resolution settings, all I would get was this:
    u4h7pdhf4b6i.png

    But change the iMac's resolution to 5120x2880 (the full iMac resolution without upscaling or anything) by going to System Preferences - Displays and clicking on "Scaled" while holding option/alt on your keyboard. This will display all the possible resolutions for your screen. Here you can select 5120x2880:
    qoh5xt2y5qff.png

    After switching, you'll be able to open the ESO installer:
    fy0yzly5zbla.png

    Although it looks a bit weird on that resolution:
    egohtkf6wupo.png

    When the ESO Launcher is open, you can switch back the resolution.
  • KhajitFurTrader
    KhajitFurTrader
    Community-Botschafter
    Great find, @gtalien‌!

    It seems that the Java-based Installer.app is baffled by the default HiDPI environment ('Best for display'). Maybe there's a discrepancy between the inquired and subsequently reported screen resolution and attempted UI-API drawing calls, which leads to the exception folks have seen (it tries to display a fullscreen splash screen in the background, remember?).

    Setting the display resolution explicitly to the native values removes the HiDPI discrepancies and things work as expected.

    Excellent work!
    Edited by KhajitFurTrader on November 14, 2014 5:56PM
  • syandell17
    @Thingme‌,

    you can use the [ spoiler ] tag available from the format dropdown in the comment menu to hide large walls of text.

    Anyhow, your issue seems to be the same Java problem that others reported as well. If you've started the Launcher I've provided above and clicked "Install", it should have created the folder

    /Applications/Zenimax Online/The Elder Scrolls Online/depot

    (or The Elder Scrolls Online EU, depending on which Megaserver you chose)

    Within depot, there should be a folder called patchdata.depot, with some *.partial files, which are 2 GB in size (don't worry, they're mostly empty). You can safely delete those. Make sure that you have 50-60 GB of free space on the volume.

    Now I don't know what's on the DVDs, because I've never seen them. If you see a lot of files like depot_-1to39.znn and the numbers nn counting upward, you could just copy them from the DVDs into the patchdata.depot folder.

    If you see folders like depot (with a lot of *.dat files) , game_mac and vo_en, just copy them to the The Elder Scrolls Online folder (overwrite the depot folder if it already exists).

    If you now start the Launcher, it should verify the contents of the depot folder (it may look like it's downloading, but it isn't), unpack the depot_*.z* files if it sees them, and then start downloading the latest patches to the game. Keep in mind that the files on the DVDs are naturally quite old and don't reflect the newest state of the game. You will have to download several GB of patch data anyway.

    Hello, I did the steps on this thread but my game crashes as soon as I open it now. I got the launcher to work but when I start the game I get this crash report
    [reporter]
    version = 0.01


    [extra]
    ProductName = eso
    Version = eso.live.2.3.8.1286465
    client.executablebits = 64
    client.mode = startup
    client.renderertype = OPENGL
    client.session_start_timestamp = 2016-04-07T13:12:23.352Z
    client.timestamp = 2016-04-07T13:12:23.950Z -frme 0-
    computer.name = Sarahs-MBP.attlocal.net
    computer.user = syandell17
    cpu.count = 4
    exe.buildnum = 1286465
    exe.opt = release
    exe.reltype = public
    exe.type = client
    fe.code = 12
    fe.descrip = Client Fatal Error
    gfx.description = AMD Radeon R9 M370X OpenGL Engine
    gfx.deviceid = 0.0.0
    gfx.driver = 4.1 ATI-1.40.16
    gfx.vendorid = 0
    mem.system_physical = 16384
    os.platform = mac
    os.version = 15D21
    reportfield.ver = 3
    I got this report after taking the partial files out. When I started the game with the .partial files inside the patchdata.depot, the crash report was much longer.
    Also with the new OS X El Capitan
    Version 10.11.3
    The retina resolution setting looks like this laty36gz8w7v.png so I can't make to resolution 5120 x 2880.
    Edited by syandell17 on April 7, 2016 4:54PM
    Templars = the bestest
  • syandell17
    If anyone else runs into this problem on El Capitan, then download EasyRez on the app store and change it to a non retina res!
    Templars = the bestest
  • ErikTheRod
    ErikTheRod
    Soul Shriven
    Can't believe this is still an issue over a year later.

    You know.. if you're going to offer cross-platform support, you should probably make sure the installer works on that platform.
  • KhajitFurTrader
    KhajitFurTrader
    Community-Botschafter
    The installer isn't theirs in the first place. It's build with a third-party, cross-platform SDK that's part of the hosting service (called DIRECT for Games by Solid State Network, Inc) ZOS uses to distribute the PC/Mac game clients and their respective patches.

    The installer (not the Launcher) is Java-based and brings its own, outdated Java runtime with it (no security risk, because it isn't used by anything else). The latter is the problematic component that hiccups in HiDPI environments like Retina displays. But, as this thread shows, there are viable workarounds for this particular problem.

    Edited by KhajitFurTrader on July 5, 2016 1:17AM
  • President_Trump
    President_Trump
    Soul Shriven
    I just wanted to say thank you for this thread. Made no sense to me why downloading the game from ESO couldn't work nor my copy sitting in steam.

    I do want to add in this thread that there is no reason to pay 8.00 dollars for a easy resolution tool in the App Store.

    Simply when on the Display menu in your system preferences--- as you click the "Scaled" also have the "Options" button held down on your keyboard. This will pull up a list of all available options. After popping it up the highest resolution I was able to open the game through steam to start the launcher to update the game with no issues.
  • Heike
    Heike
    ✭✭✭
    I can NOT believe that there HAS to be so many "workarounds" and hacks, to try to install this game onto a Mac.

    I tried the workaround. I've even gotten so far as having a Launcher open up; it even updated itself. But, then nothing. No download started; no Pause button; no play button.

    I have a brandnew 15" MacBook Pro, that is loaded down and fast enough to handle just about anything.

    And, after being talked into buying this game, now I have to search through random forums online, JUST to spend a few hours figuring out how to install it? On a Mac? Serously?

    Jesus...
    Mihail Heike
    (NA AD CP1170 Templar - DD/Heals)
    Heikers | Republic of Bananas | Blackbriar Barter Co | Bleakrock Barter Co | Anthem
    "Lex Orandi, Lex Credendi"

    "I will see you, galloping across the green pastures and through the timbers. I will watch, from my shadowy crouch under the rocks at Greenmead, as you race past the dolmen, with thoughts of Altadoon in your head. Yes, I will see you. And your journey will end there..."
    ~Mihail Heike
  • j.j.hillsaveryb16_ESO
    Ok I have had the same problem tried several of the workarounds mentioned in this thread but nothing seem to work.

    So only having bought this Laptop 3 days ago I rang apple support and was very lucky to talk to someone who had played ESO and new of this problem.

    We reduced the resolution to 1440 x 800 it still would not launch the launcher.

    So next we shut down the laptop and reopened in safe mode, press power button and then hold shift down, keep shift key held down. Screen stays black, so I said how long, it will take a while so after about a minute I released the shift key screen was still black but I could move the icon, so he said close down and try again, as soon as I touched the power button the screen came to life so I may have been able to do this earlier.

    But in safe mode launcher launched and ESO was installing success.
  • Heike
    Heike
    ✭✭✭
    Ok I have had the same problem tried several of the workarounds mentioned in this thread but nothing seem to work.

    Thanks for this. I bought EasyRez from the App Store and did it that way.

    Hate that I had to buy another program, just to make ESO work, but at least it installed.

    Mihail Heike
    (NA AD CP1170 Templar - DD/Heals)
    Heikers | Republic of Bananas | Blackbriar Barter Co | Bleakrock Barter Co | Anthem
    "Lex Orandi, Lex Credendi"

    "I will see you, galloping across the green pastures and through the timbers. I will watch, from my shadowy crouch under the rocks at Greenmead, as you race past the dolmen, with thoughts of Altadoon in your head. Yes, I will see you. And your journey will end there..."
    ~Mihail Heike
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