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Close The Game, Give Refund, Relaunch Later.

Chubbaz
Chubbaz
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As the title suggests with the current way of things I strongly believe this is the only way.

ESO is still a buggy beta and although it's been out for a little short of half a year it's hilarious that it is still in a poor state.

Why should we pay monthly for a game that's not even 100% done and polished on top of the initial price we had to pay with no additional rewards or a thank you from Zeni for sticking around through what has been a very chaotic and turbulent time? Final Fantasy XIV relaunched after the original was a colossal flop but their relaunch was actually successful and still has many people playing. I hope Zeni takes notes and does the same thing, call it a fresh start if you will but those who have stuck around should get like an additional title or something when it goes back up.

As we are paying customers I feel we should be getting a bit more for what we're paying for each month. I love this game as much as the next guy and I thank Zeni for all their hard work but a bit of downtime would fix alot of problems.

Edited by Chubbaz on September 29, 2014 5:58AM
  • jelliedsoup
    jelliedsoup
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    Its getting better, dks op, fps still buggy, crashing every 2 hours, stam builds are stronger. ..

    I'd rather keep playing the beta.
    www.youtube.com/watch?feature=youtu.be&v=Ks8_KGHqmO4
  • Syntse
    Syntse
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    I'm paying and having great fun. Haven't encountered much bugs that would ruin it. Sorry to hear you are having so much issues that you think the game needs to shutdown.
    Syntse Dominion Khajiit Dragonknight Stamina Tank [50]
    Ra'Syntse Dominion Khajiit Nightblade Magica DPS [50]
    Syntselle Dominion Dark Elf Dragonknight Magica DPS [50]
    Syntseus Dominion Imperial Templar Healer [50]
    Syntsetar Dominion High Elf Sorcerer Magica DPS [50]
    Friar Tuktuk Daggerfall Brenton Templar Healer [50]
    Syntseyn Ebonheart Brenton Nightblade Magica DPS [50]
  • Mondo
    Mondo
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    You lost me at "this is the only way" :p how about you unsub then go wait couple of month and come back ok. The point is you DONT have to pay ^^
    Im not the Hero you need, im the Troll you deserve!
    - Survived the WoW Pre LK Rogue Forum "Come at me Bro" -

    L2P = Accept that DK is OP and stop complaining
  • jeevin
    jeevin
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    Yeah it's worked before but Zenimax(parent company) would need to foot the bill for the game ZOS has launched. I just can't see that happening before first trying other business models and downsizing the current dev team.
    Edited by jeevin on September 29, 2014 6:43AM
  • Frenkthevile
    Frenkthevile
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    They are fixing things update after update. No MMO is ''finished'' at launch.
  • nikolaj.lemcheb16_ESO
    nikolaj.lemcheb16_ESO
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    Stop being silly. Game is not nearly as bugged now as it used to be. They have also made a lot of improvements to game balance. Its not perfect but it never will be.

    I play a dps build and trust me things are a LOT better now than it used to be.
  • Stratti
    Stratti
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    Mondo wrote: »
    You lost me at "this is the only way" :p how about you unsub then go wait couple of month and come back ok. The point is you DONT have to pay ^^

    This o so much this. It is what I have done (1 day left i think) . Its sad to say to guildies that I'm off but can keep up with them in TS once in a while.

    Off to play other games and agitate here with the rest in the hope (faint) that Z will magically address the concerns

    Also booked a flight on Porcine Airways for around the same time. This is because if Z fix this then Pigs will be flying and I want a front seat
  • I55UE5
    I55UE5
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    Implying MMOs can be 100% done and polished...
  • Stratti
    Stratti
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    I55UE5 wrote: »
    Implying MMOs can be 100% done and polished...

    Assuming they can be released in the state the game is and be successful
  • Rodario
    Rodario
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    Stratti wrote: »
    I55UE5 wrote: »
    Implying MMOs can be 100% done and polished...

    Assuming they can be released in the state the game is and be successful

    Forgetting the state the most successful MMO to date was in, around the same timeframe after release.
    Victoria Lux - Templar Tank
    {EU/DC}
  • poodlemasterb16_ESO
    poodlemasterb16_ESO
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    Game works fine and is great fun. Been here since Jan.
  • TehMagnus
    TehMagnus
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    We're just paying to beta test console release, I thought everybody knew this already :sweat_smile:
    Edited by TehMagnus on September 29, 2014 8:01AM
  • Kego
    Kego
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    Chubbaz wrote: »
    ESO is still a buggy beta and although it's been out for a little short of half a year it's hilarious that it is still in a poor state.
    Currently VR3 and I only came across of two buggy quests. That`s quite polished. Sure some Major Update Bugs are a real pain in the ... but that wouldn`t be different with a relaunch.
    Why should we pay monthly for a game that's not even 100% done and polished on top of the initial price we had to pay with no additional rewards or a thank you from Zeni for sticking around through what has been a very chaotic and turbulent time?
    I had a really funny time the last 5 month. So I have to thank ZOS for this awesome MMO, that did a lot different than all the other WOW clones in the last 5 years.
    Final Fantasy XIV relaunched after the original was a colossal flop but their relaunch was actually successful and still has many people playing. I hope Zeni takes notes and does the same thing, call it a fresh start if you will but those who have stuck around should get like an additional title or something when it goes back up.
    FF XIV had the most stupid design decissions ever made. Be it the cap of ~6 Quests that you could do per Day, yes, only 6 quests per DAY.
    OR the System for XP distribiution. I played with a friend 100% of the time and we killed 100% the same mobs and Quests. He ended up beeing 5 lvls above me.
    As we are paying customers I feel we should be getting a bit more for what we're paying for each month. I love this game as much as the next guy and I thank Zeni for all their hard work but a bit of downtime would fix alot of problems.
    Currently, we get a Major Update every ~6 Weeks, that is more than any other MMO on the marked offers his customer!
    Edited by Kego on September 29, 2014 8:03AM
  • Pucko82
    Pucko82
    ✭✭
    Skills, weaponswap and doors do not Work in PvP. Game crashes constantely.
    My NB-Skills do not work as inteded.
    I dont care about "Major Updates", I want fixed content!
  • WraithAzraiel
    WraithAzraiel
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    From what I hear, this game is no where near as bad as games who've had to utilize such a tactic in the past (only one I know of is FFXIV)

    The major problem is spoiled gamers that think everything should be perfectly polished and prim and pretty so they can play with it on day 1 This ain't the perfect world we all wish it were..

    I get it, you've been spoiled by older games that have ironed their wrinkles out, it's okay, it happens to all of us.

    We forget that outstanding games have to start somewhere, all we see is the finished products this game isn't as bug free as, as smoothly running as. And we forget that this game is in it's infancy.

    Game companies don't have pow-wows and put their heads together to make sure their competitors come out with products just as bug free and silky as their multi year old product. That's never going to happen.

    Buckle down, embrace the suck and drive on. It's going to get better.

    If not, cut sling load and come back in a few months to check on how the game progressed. Then bask in it's awesomeness while lamenting the fact you took the easy road.

    Nothing good ever came without a price, suffering through this game's stumbles is our price of admission to the field of epicness that lies ahead.

    I'm in for the long haul. Your move.
    Edited by WraithAzraiel on September 29, 2014 9:10AM
    Shendell De'Gull - V14 Vampire Nightblade

    Captain of the Black Howling

    "There's no such thing as overkill..."

    "No problem on the face of the Earth exists what can't be fixed with the proper application of enough duct tape and 550 cord."

    P2PBetaTesters
    #Tamriel_BETA_Team
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    DominionMasterRace
    #GOAHEADTHEYGOTCANDY
    #SEEMSLEGIT
  • Stratti
    Stratti
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    Rodario wrote: »
    Stratti wrote: »
    I55UE5 wrote: »
    Implying MMOs can be 100% done and polished...

    Assuming they can be released in the state the game is and be successful

    Forgetting the state the most successful MMO to date was in, around the same timeframe after release.

    ROFL - now your inventing facts. That was 10 years ago. I know because I was playing at the time.

    The state of the game itself was amazing - the servers would drop here and there and there would be maintainence but people couldnt wait to log on. There was around 5 million subscribers at the time. The same time that ESO has 700k

    Dont simply invent a fact to support your post - too many of us can call ***
  • KhajitFurTrader
    KhajitFurTrader
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    ✭✭
    I don't know, but the OP somehow completely failed to mention any actual issue that would justify his spurious demand.

    But I'm just a paying customer who feels that I'm getting more than enough for what I'm paying for each month. I love this game as much as the next guy and I thank Zeni for all their hard work and know that a bit of downtime wouldn't fix any problem faster, because that's not how software development works.
  • CapuchinSeven
    CapuchinSeven
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    As silly as it sounds, it wouldn't actually be the first time something like this had happened. It has happened to more than one MMO and they came back a lot better.

    That said, this won't happen to ESO.
    Rodario wrote: »
    Stratti wrote: »
    I55UE5 wrote: »
    Implying MMOs can be 100% done and polished...

    Assuming they can be released in the state the game is and be successful

    Forgetting the state the most successful MMO to date was in, around the same timeframe after release.

    That's a joke, you're wrong, flat out wrong. WoW had server issues but wasn't even CLOSE to being in a bad state and not even close to the state ESO is in.

    Blizzard is not the kind of company to say "oh you can't log in at all? Oh well, I guess you'll have to wait until next week when we restart the server, oh that'll be £8.99 please".

    That's a real ESO bug.
  • Mountain_Dewed
    Mountain_Dewed
    ✭✭✭
    I was riding my faithful steed down the hill yesterday and had a flashback at older video games that would have hung up on a piece of graphics or something like a few years ago.

    This is an amazing game and runs pretty damn smooth if you compare it to other games in present and past. Some of us are spoiled with the option to complain so easily. I must like it if I choose to keep paying sub...
  • CapuchinSeven
    CapuchinSeven
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    I don't know, but the OP somehow completely failed to mention any actual issue that would justify his spurious demand.

    But I'm just a paying customer who feels that I'm getting more than enough for what I'm paying for each month. I love this game as much as the next guy and I thank Zeni for all their hard work and know that a bit of downtime wouldn't fix any problem faster, because that's not how software development works.

    The list of new bugs entered into every new patch that literally break the game for a group of players has now become so many, I don't even know which one to throw at you first. And no, it's not this bad in other games and no, "it's hard making MMOs" is not an acceptable excuse for either failing to have a decent QA department and/or failing/refusing to listen to them.

    There have been class or game breaking bugs that many of us have talked about and reported on the test server before they push out the patch and when it still makes it into live we then get on the forums "oh we've just discovered this bug, sorry for any issues caused".

    Broken Nightblade stealth that required a patch a week later to fix and bows totally de-sync'ing peoples health and making PVP a nightmare to play are just two of those issues.

    Fact is, I'm just going to say it, players like you with "thank you so much ZOS" and "they're doing the best they can, aren't you champ" like they are some sort of plucky kid on the X Factor rather than what they really are, a company that KNOWS it can get away with pushing out junk with servers that can't take the load in PVP because we'll keep giving them cash, and then you pat them on the back... are the reason modern games have gotten into such a mess.

    Bugs will happen, MMOs are hard to make, they want to get us the content patches but they simply have to start testing this stuff properly and learning to take a breath when there is a problem.
    This is an amazing game and runs pretty damn smooth if you compare it to other games in present and past. Some of us are spoiled with the option to complain so easily. I must like it if I choose to keep paying sub...

    And by amazing you mean, 15 FPS in PVP on fast modern hardware and 4 crashes a night for entire warbands along with entire server restarts and roll backs?

    If you think not finding that acceptable is "spoiled" then I'm spoiled.
  • KenjiJU
    KenjiJU
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    How would they be able to relaunch if they gave refunds?
  • AreoHotah
    AreoHotah
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    Speak for yourself. I played 600+ hours. Thats like going to a restaurant eat ALL on the plate and then asking for a refund cause you didnt liked it.
    I agree there are many things to fix but refund and close all? Its not thay bad...
    Hota'h, Dual-wield/bow full medium armor NB Khajiit from day 1.

    https://imageshack.com/i/p2rF313Qj/b]
  • raglau
    raglau
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    Whilst the level of customer support is very weak, I must say I've encountered only a small number of bugs, none of which were game-breaking.
  • pppontus
    pppontus
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    It's well worth the money for a lot of us, if you don't think it is - unsub and wait. Closing down when you have over 500K players who think it's worth the money would be pretty stupid.
  • AlexDougherty
    AlexDougherty
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    ✭✭
    Chubbaz wrote: »
    As the title suggests with the current way of things I strongly believe this is the only way.

    ESO is still a buggy beta and although it's been out for a little short of half a year it's hilarious that it is still in a poor state.

    Why should we pay monthly for a game that's not even 100% done and polished on top of the initial price we had to pay with no additional rewards or a thank you from Zeni for sticking around through what has been a very chaotic and turbulent time? Final Fantasy XIV relaunched after the original was a colossal flop but their relaunch was actually successful and still has many people playing. I hope Zeni takes notes and does the same thing, call it a fresh start if you will but those who have stuck around should get like an additional title or something when it goes back up.

    As we are paying customers I feel we should be getting a bit more for what we're paying for each month. I love this game as much as the next guy and I thank Zeni for all their hard work but a bit of downtime would fix alot of problems.

    Every new MMO has someone saying Final Fantasy XIV releaunched and look at it now, we should do the same.

    Final Fantasy XIV wasn't buggy, it was unplayable, the same can't be said for this game. Ok occassionally parts are unplayable, but not the entire game.

    It's a totally different situation.

    And as for saying we should get a refund, ZOS has sunk funds into this game, add a refund and you are looking at a serious loss, maybe enough to close the company. If they did remake and relaunch the game (which I doubt), it would have to be with the idea that exist purchases get a free copy of the new game.
    People believe what they either want to be true or what they are afraid is true!
    Wizard's first rule
    Passion rules reason
    Wizard's third rule
    Mind what people Do, not what they say, for actions betray a lie.
    Wizard's fifth rule
    Willfully turning aside from the truth is treason to one's self
    Wizard's tenth rule
  • KhajitFurTrader
    KhajitFurTrader
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    ✭✭
    Fact is, I'm just going to say it, players like you with "thank you so much ZOS" and "they're doing the best they can, aren't you champ" like they are some sort of plucky kid on the X Factor rather than what they really are, a company that KNOWS it can get away with pushing out junk with servers that can't take the load in PVP because we'll keep giving them cash, and then you pat them on the back... are the reason modern games have gotten into such a mess.

    Bitter much? What are you complaining about, anyway? Look around you: there are piles of new games on Steam and elsewhere, where lots of people throw money at developers and their products in alpha state, i.e. software that's not even feature-complete, just to gain "early access". Seems there's already a viable market for this. You want to tell all those people they are stupid?

    Btw, what you're complaining about is hardly a new phenomenon: ten years ago a game called Sacred was released, and it was so buggy that the devs at one point had put out beta patches to the general public in order to verify that specific issues had been fixed. You needed to reinstall the game from scratch every time the "official" patches were released afterwards, but guess what? People sucked up those beta patches anyway. Seems gamers as a whole haven't gotten any wiser in a decade, have they?

    You want high quality, bug-free software? Get out of your comfy chair, go get a degree in CS, and start developing games yourself. Try to get a title out of the door without starving in-between. Then you can talk. :wink:
  • Tabbycat
    Tabbycat
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    ✭✭✭
    Game is fine.
    Founder and Co-GM of The Psijic Order Guild (NA)
    0.016%
  • Braidas
    Braidas
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    Tabbycat wrote: »
    Game is fine.
    You must not PvP...
  • sean.plackerb14_ESO
    sean.plackerb14_ESO
    ✭✭✭✭
    Sorry you are having such serious problems with it. Like others have said though no one is forcing you to keep your sub. Personally I'm still enjoying the game a lot. Only major issue I have right now is the server crashes in Cyrodiil during really large battles. Those really annoy me, esp since a scroll usually winds up in a different spot when we come back. Other than that though I really have no issues, at least not any MAJOR ones. Sure as heck nothing that worth closing the game over.
    Edited by sean.plackerb14_ESO on September 29, 2014 1:17PM
    @sean8102 - Carlore - Daggerfall Covenant
  • Elsonso
    Elsonso
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    ✭✭✭✭✭
    Braidas wrote: »
    Tabbycat wrote: »
    Game is fine.
    You must not PvP...


    I certainly don't.

    The game is larger than PVP.

    The game is fine. Bugs? Yes. Annoying bugs? At times. Pack up the bags and go home bugs? Not yet.
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
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