Guild menu crashes game

Cathrin · September 2014

Hi!

I am having some issues with one guild in my guild menu. Everytime, I select this guild, the game crashes. From the guild chat, I know that I am not the only one having this issue.

I don't want to say the name of the guild here, since that may be negative for it.

I would, however, like to be removed from that guild, because of the crashing issues. Is there any chat-command I or the guild leader could use to remove me? Can someone at Zenimax remove me?

I already feedbacked that issue in game, but I can't remember, if I got any ticket number.

Thanks!

ZOS_JonasQ · September 2014

Hey @Cathrin‌!

Thanks for your message. The purpose of the /feedback command is to give feedback about content or features the game has or lacks. If you actually need help or have a problem we recommend to use /help.
We have created a ticket for you and our customer suport will contact you soon to help you with your issue. Please have a bit of patience.

Cathrin · September 2014

Thank you!

Cathrin · October 2014

Hey there,

sadly I never received any message from the support team or I just missed it.
The bug hasn't been fixed as of today.

I quitted some guilds today, which was a mistake, as the "crash guild" became no. 1 on my list. This lead to the game crashing after character selection. Everytime

.

I found some advice, that changing the language could help and did that. The game finally started and the guild bug was gone. I now left that guild and hope, I never come across the bug again.

Cheers!