PVP server crashes and rollbacks costing factions - KEEP THREAD OPEN

Tripwyr · September 2014

Yep, Red just experienced the server lag/crash dethrone. As soon as Yellow realized that the server was lagging, we called to collapse on the flag. We knew that it would be impossible to kill us and we flipped the keep flag with numbers.

Malveria · September 2014

It's not fair to either faction that sometimes the only way they can think of to win/survive in an imminent crash or latency overload is to pile on to something and hope to come out the other end the better off. Whilst it's not intentionally crashing the server, or intentionally lagging, it is a deliberate action to try and stop your group, or your faction, from being negatively affected by the lag that is happening.

Also, could people who are trying to 'find proof' or point fingers, or argue about causes please stop commenting. This is about stuff that is happening, and has happened, specifically, server rollbacks and server-wide crashes. Stop derailing.

Columba · September 2014

Not derailing. Seeking causal factors and correlations that may help solve the problems. I've seen people clump and spam to build ults and not crash the server far more often than I've seen it crash the server.

I'd like to know if people building ults may cause crashes, so looking for evidence that it always does, sometimes does, rarely does.

IKilled007 · September 2014

Columba wrote: »

I've seen people clump and spam to build ults and not crash the server far more often than I've seen it crash the server.

Did you ever see a mongoose dance? A scorpion with sunstroke sting itself to death? Or a praying mantis eat her husband after making love?

Columba · September 2014

Do you like gladiator movies, Billie?

Malveria · September 2014

Can we report this guy?

ZOS_TristanK · September 2014

We have been looking into rollbacks on the PvP servers, as well as ways to minimize their impact. This is a priority for us, and your reports continue to help our investigation. If you see a rollback on a campaign, we encourage you to send us a report in-game using /bug. Please include the name of the campaign as well as the time that the rollback occurred.

We know that rollbacks are very frustrating, and are always working to prevent them. While we continue our on-going effort to improve performance, we are currently testing a fix that will have keep and scroll history rollback appropriately if there is a server rollback. As soon as this fix is successful, we'll push it live.

Braidas · September 2014

ZOS_TristanK wrote: »

We have been looking into rollbacks on the PvP servers, as well as ways to minimize their impact. This is a priority for us, and your reports continue to help our investigation. If you see a rollback on a campaign, we encourage you to send us a report in-game using /bug. Please include the name of the campaign as well as the time that the rollback occurred.

We know that rollbacks are very frustrating, and are always working to prevent them. While we continue our on-going effort to improve performance, we are currently testing a fix that will have keep and scroll history rollback appropriately if there is a server rollback. As soon as this fix is successful, we'll push it live.

The removal of a certain blue group might aid in server ability, just to give you a starting point.

Dleatherus · September 2014

@ZOS_TristanK‌

ty for your feedback

I cannot stress enough how important the impact of the acknowledgement, and relaying what is being done about any significant issue, is to many of us in the player community

only a small percentage of the pvp player base frequents these forums, and at least now when it occurs again, and the topic is thrashed about in zone, the feedback can be passed on to those who never come here

hopefully we can look forward to similar feedback regarding other issues that are of concern/causing players to unsubscribe, some of which have cropped up in recurring threads for months now

I applaud this step in the right direction

D.

Agrippa_Invisus · September 2014

Generic boilerplate is generic.

decado0024_ESO · September 2014

Columba wrote: »

Just report anyone naming and shaming EG. mods will do the rest.

Columba wrote: »

the whiners would rather accuse one guild who miraculously manages to crash an entire server. these same people think that the moon landing never happened. lol just lol.

Dude seriously this thread went on long enough that we actually got a response from ZoS. We are so past what your stupid guild did or did not do let it go and get off this thread. If u get this closed down im pretty sure another thread will be opened only this time it will be about you and how you try and ruin anything the population does to make progress. One of you comments was already edited we have asked you nicely already come on dude don't be a d!(k

Braidas · September 2014

Agrippa_Invisus wrote: »

Generic boilerplate is generic.

lol right, thanks for letting us know you're alive guys

ZOS_TristanK · September 2014

A quick note: As stated in our Code of Conduct, the forums are not the correct avenue for reporting players or groups in-game. Our Terms of Service team is happy to look into any reports that you make about players or groups, and we ask that you refrain from bringing these reports to the forums. As posters have said multiple times here, the purpose and main topic of this thread is not who may be doing what in-game. We request that players stick to the topic at hand and will be removing further off-topic comments.

Columba · September 2014

decado0024_ESO wrote: »

Columba wrote: »

Just report anyone naming and shaming EG. mods will do the rest.

Columba wrote: »

the whiners would rather accuse one guild who miraculously manages to crash an entire server. these same people think that the moon landing never happened. lol just lol.

Dude seriously this thread went on long enough that we actually got a response from ZoS. We are so past what your stupid guild did or did not do let it go and get off this thread. If u get this closed down im pretty sure another thread will be opened only this time it will be about you and how you try and ruin anything the population does to make progress. One of you comments was already edited we have asked you nicely already come on dude don't be a d!(k

I suggested an explanation - groups building ultimates. I don't understand why you are so angry. I am just advising people that the forums aren't a productive place in which to sling baseless accusations. I am doing my part to keep this thread on track. I'd like to see it fixed as well. It's very frustrating to get booted from game and have to get back into queue.

On a related topic, I experience slight lag hitches when sorcs port nearby. I wonder if mass use of graphically intensive spells could be a driver behind this.

Tripwyr · September 2014

Columba wrote: »

decado0024_ESO wrote: »

Columba wrote: »

Just report anyone naming and shaming EG. mods will do the rest.

Columba wrote: »

the whiners would rather accuse one guild who miraculously manages to crash an entire server. these same people think that the moon landing never happened. lol just lol.

Dude seriously this thread went on long enough that we actually got a response from ZoS. We are so past what your stupid guild did or did not do let it go and get off this thread. If u get this closed down im pretty sure another thread will be opened only this time it will be about you and how you try and ruin anything the population does to make progress. One of you comments was already edited we have asked you nicely already come on dude don't be a d!(k

I suggested an explanation - groups building ultimates. I don't understand why you are so angry. I am just advising people that the forums aren't a productive place in which to sling baseless accusations. I am doing my part to keep this thread on track. I'd like to see it fixed as well. It's very frustrating to get booted from game and have to get back into queue.

On a related topic, I experience slight lag hitches when sorcs port nearby. I wonder if mass use of graphically intensive spells could be a driver behind this.

I experience frame lag when I or other Sorcs BE, but not server lag. I doubt BE loads the server heavily like Healing Springs does, but I could be wrong as the position checks might be intensive.

On another note, if my game crashes, 99% of the time it is the instant I initiate a BE.

Cody · September 2014

ZOS_TristanK wrote: »

We have been looking into rollbacks on the PvP servers, as well as ways to minimize their impact. This is a priority for us, and your reports continue to help our investigation. If you see a rollback on a campaign, we encourage you to send us a report in-game using /bug. Please include the name of the campaign as well as the time that the rollback occurred.

We know that rollbacks are very frustrating, and are always working to prevent them. While we continue our on-going effort to improve performance, we are currently testing a fix that will have keep and scroll history rollback appropriately if there is a server rollback. As soon as this fix is successful, we'll push it live.

yes!!!! feedback from a dev!!!! we need much more of this!

Nermy · September 2014

Had a crash and rollback on EU Thornblade last night just as we (EP) had taken Alessia after a really long battle... I mean the flag had just turned red and the server crashed, roll back and the keep was back in the hands of the bananas.

Still, we got a 10k AP for the flip just before the crash but there were at least 50+ tomatoes and perhaps 20+ bananas around the flag when it crashed.

Not saying it was intentional or anything but did seem, shall we say, timely.

Rune_Relic · September 2014

Yes it does sound perfectly timed. Especially if it didnt occur until you actually won the flag. The fact it did not happen before this point is very telling.

BUT....it might be the flag changing process itself that is causing the crash ? Is this consistent with all the other crashes ? Does ZOS have timestamps for crashes and flag flip ?

Personally I was quite astonished the the 'players' need to tell ZOS about crashes and ZOS was not 'auto-alerted' by the system with a full diagnosis report on all rollbacks ????????!!!!! That is extremely disturbing. How the hell can you fix something without knowing exactly whats going on with your systems. Especially being completely oblivous to a problem without feedback.

ZOS_TristanK · September 2014

Nermy wrote: »

Had a crash and rollback on EU Thornblade last night just as we (EP) had taken Alessia after a really long battle... I mean the flag had just turned red and the server crashed, roll back and the keep was back in the hands of the bananas.

Still, we got a 10k AP for the flip just before the crash but there were at least 50+ tomatoes and perhaps 20+ bananas around the flag when it crashed.

Not saying it was intentional or anything but did seem, shall we say, timely.

Thanks for letting us know about the rollback. Do you happen to remember at about what time this rollback happened, @Nermy‌?

Nermy · September 2014

ZOS_TristanK wrote: »

Nermy wrote: »

Had a crash and rollback on EU Thornblade last night just as we (EP) had taken Alessia after a really long battle... I mean the flag had just turned red and the server crashed, roll back and the keep was back in the hands of the bananas.

Still, we got a 10k AP for the flip just before the crash but there were at least 50+ tomatoes and perhaps 20+ bananas around the flag when it crashed.

Not saying it was intentional or anything but did seem, shall we say, timely.

Thanks for letting us know about the rollback. Do you happen to remember at about what time this rollback happened, @Nermy‌?

Aye it was about 8:40 GMT. I know because I logged straight after.

demonlkojipub19_ESO · September 2014

http://youtu.be/9hsGqkLUpj8

Lag bombing. Made possible by crafty players vs crappy servers.

Did it again one they got on the flags. Wasn't enough to crash the server tho.

I'd say server pop caps need to be cut in half, or more. That will help fill the other servers as well.

Columba · September 2014

looks like building ultimates to me.

Domander · September 2014

demonlkojipub19_ESO wrote: »

http://youtu.be/9hsGqkLUpj8

Lag bombing. Made possible by crafty players vs crappy servers.

Did it again one they got on the flags. Wasn't enough to crash the server tho.

I'd say server pop caps need to be cut in half, or more. That will help fill the other servers as well.

I agree, the lag is frustrating. Population imbalance also is frustrating.

lowering caps could help.

Nermy · September 2014

But would lowering caps keep the fun and tension? Would Cyro become a vaste wasteland?

The server lag and crashes are a pain but it does seem that ZoS are listening to the player base and looking into the issues. Let's just keep posting any information we have to help them do their job and hopefully we will have a fix sooner rather than later...

demonlkojipub19_ESO · September 2014

Nermy wrote: »

But would lowering caps keep the fun and tension? Would Cyro become a vaste wasteland?

The server lag and crashes are a pain but it does seem that ZoS are listening to the player base and looking into the issues. Let's just keep posting any information we have to help them do their job and hopefully we will have a fix sooner rather than later...

All they need to know is that current cyrodil servers with the current population caps can't handle that many people spamming skills simultaneously and in rapid succession. That didn't even include a sizable DC population either, that was just AD and EP. The servers can't put up with that amount of people, let alone even more.

I don't think it will become a wasteland. Like I said it would help spread people out to other servers. What it would do is help stop the current 1-color servers from being so 1-color, and severely help with the lag in cyrodil.