I am getting frustrated hence this post. I see from other thread titles that I am not alone and no, an existing topic will not fix this. I have read them all.


The problem is that I cannot get onto the EU server since it was moved to the EU. Well that is a lie I can but I had a little workaround. I went into the ESO folder and went to the game through the eso application directly, cutting out the launcher and it worked like a charm. First time every time I connected on this way, yet if I used the launcher, I bombed out with the unknown error/ an error has occured. Happy enough doing it this way until it started giving me the error again. I was able to work around by closing the game down and trying again. It then became second time every time. Now even that has gone, I cannot log on to the server for love nor money.


Firstly let me say that I have contacted customer support on the issue, which was rubbish by the way. I have also waited a month for a fix and it still hasn't happened. When I say the customer support was rubbish, there was this one girl tried to help me and I tried to help her as best I could, so thank you Molly. The others kept sending scripted responses, not even reading what the ones previously said. Three emails in a row from three different customer service reps said the same thing, yet I was dealing directly with Molly and all previous emails were right there, in plain view.

Secondly, I forwarded all ports on my router as Molly requested, sent in my game client all that good stuff.

I mean come on guys, it has only been a month with the same crap, are you seriously no further along with the fix?

P.S Molly had me log into the US server using the launcher and it worked perfectly, don't try to tell me it is my hardware. It is your server, you better start paying those guys up in Frankfurt more euros for more bandwidth.