Freezing in place, not due to lag though.

ebunts14_ESO · September 2014

For some time now I keep freezing in game. When I do finally get to move, I lose 25% to 50% of my stamina. I say its not due to lag for the simple fact everything continues as should be around me. I can also look around and even use weapons.

It tends to be more like being temp. locked in place. This happens in town as well as out in the world.

This is more like the door bug that we used to have, where you got stuck after entering doors.

I have tried closing launcher after loading game, still an issue. I have tried disabling display scaling on high dpi in the properties on desktop launcher. This was done as a spin in place bug may be fixed by disabling the display scaling. Still freezing.

Any help will be appreciated.

Syntse · September 2014

I've had this happen few times. Usually got off from it by using ESC and choosing Resume.

ZOS_LenaicR · September 2014

Hi @ebuntsb14_ESO,

Could you please try these steps?

Closing the Launcher while playing. This has helped in some cases.
Check the "usersettings.txt"' file:
Access the folder for The Elder Scrolls Online on the Documents folder (by default it should be C:\Users\Username\Documents\Elder Scrolls Online\live) and open the file "usersettings.txt" with Notepad (or some other word editor).
Once this is open, copy and paste the follow setting over the current ones. Then save the document, close it, and relaunch the game.

SET MouseRawInput "1"
SET MouseSensitivityFirstPerson "0.50000000"
SET MouseSensitivityThirdPerson "1.28999996"
SET MouseSmoothing "0"
SET InvertMouseWheel "1"
SET InvertMouseY "1"
SET InvertMouseX "1"
SET CachedRLREnabled "1"
SET CachedReflectionResolution "4"
SET CachedShadowFiltering "5"
SET ScreenshotFormat "BMP"
SET PregameGammaCheckEnabled "0"
SET HardwareCheckEnabled.2 "0"
SET SUB_SAMPLING "2"
SET REFLECTION_QUALITY_v3 "2"
SET PARTICLE_DENSITY "3"
SET HIGH_RESOLUTION_SHADOWS "1"
SET SHADOWS "4"
SET GAMMA_ADJUSTMENT "112"
SET VIEW_DISTANCE "1.69000006"
SET GPUSmoothingFrames "10"
SET MIP_LOAD_SKIP_LEVELS "0"
SET RAIN_WETNESS "1"
SET LENS_FLARE "1"
SET GOD_RAYS_v2 "1"
SET ANTI_ALIASING_v2 "1"
SET AMBIENT_OCCLUSION "1"
SET COLOR_GRADING_v1 "0"
SET BLOOM "1"
SET DEPTH_OF_FIELD "1"
SET COLOR_CORRECTION "1"
SET SOFT_ALPHA "1"
SET DISTORTION "1"
SET CHARACTER_LIGHTING "1"
SET DIFFUSE_2_MAPS "1"
SET DETAIL_MAPS "1"
SET NORMAL_MAPS "1"
SET SPECULAR_MAPS "1"
SET CLUTTER_2D "1"
SET SIMPLE_SHADERS "0"
SET WATER_FOAM "1"
SET VSYNC "0"
SET MAX_ANISOTROPY "3"
SET FULLSCREEN_v5 "1"
SET PreferMaximizedWindow "0"
SET FullscreenHeight "0"
SET FullscreenWidth "0"
SET WindowedHeight "768"
SET WindowedWidth "1024"
SET SOUND_ENABLED "1"
SET FOOTSTEPS_VOLUME "50.00000000"
SET FOOTSTEPS_ENABLED "1"
SET SPEAKER_SETUP "0"
SET BACKGROUND_AUDIO "0"
SET VO_VOLUME "70.00000000"
SET VO_ENABLED "1"
SET UI_VOLUME "70.00000000"
SET UI_ENABLED "1"
SET AMBIENT_VOLUME "70.00000000"
SET AMBIENT_ENABLED "1"
SET SFX_VOLUME "70.00000000"
SET SFX_ENABLED "1"
SET MUSIC_VOLUME "70.00000000"
SET MUSIC_ENABLED "1"
SET AUDIO_VOLUME "59.00000000"
SET AUDIO_ENABLED "1"
SET TooltipFilter "2"
SET TooltipNumOptions "2"
SET Language.2 "en"
SET GraphicsDriver.7 "D3D11"
SET PatchDataPath "game:/GameData/"
SET CacheDataPath "machine:/Cache/"
SET AcceptedEULAVersion "2"
SET DirectionalDamageIndictorVisibleInThirdPerson "0"
SET CameraFramingTransitionEnabled "1"
SET SkipPregameVideos "0"
SET HasPlayedPregameVideo "1"
SET RangedKillCamera "0"
SET PlayerKillCamera "1"
SET LastMonsterKillCamera "1"
SET MinFrameTime.2 "0.01000000"
SET ParticlesEnabled "1"
SET RequestedNumJobThreads "0"
SET RequestedNumWorkerThreads "0"
SET FreeUnusedGrannyFileSections.2 "0"
SET IsTrustedMachine "1"
SET RememberAccountName "1"
SET AccountName ""
SET LastRealm "NA Megaserver"
SET CustomUIScale "1.00000000"
SET UseCustomUIScale.2 "0"
SET RollDodgeDoubleTapEnabled "1"
SET RollDodgeDoubleTapTimeWindow.2 "185"
SET CameraZoomDistancesSynced "1"
SET SiegeCameraZoomDistance "6.00000000"
SET WeaponsOutCameraZoomDistance "2.00000000"
SET WeaponsSheathedCameraZoomDistance "2.00000000"
SET MaxNetworkWriteBuffer "10485760"
SET MaxNetworkReadBuffer "10485760"
SET MULTI_GPU_CHECK "1"
SET DisableFXPrecaching "1"
SET PreferExclusiveFullscreen "0"
SET MonsterTellsEnabled "1"
SET Tone_Mapping "1"
SET ViewedAddOnEULAVersion "-1"
SET AcceptedAddOnEULAVersion "-1"

Another solution for Windows users is to add the game to high priority:

Open the Task Manager while the game is running and locate the process running named "Eso.exe".
Perform a right-click on that process and set priority to "High" (please note that changing this while having other programs running might cause them to perform slower).
Lastly, check if the graphic gard drivers are updated to their latest version.

If the situation persists after those steps are performed, please let us know.