My Enchanter hirelings never bring Kutas, ever!

Sadae · August 2014

I submitted an in-game ticket for this also: Ticket number = 140820-002444

I have two master Enchanters: "Sadae" enchanting = 45, and "S N O W" enchanting = 42. Both 3/3 in Hireling, with "Aspect Improvement" and "Potency Improvement" maxed out. I haver NEVER got a gold Kuta from a hireling, EVER!

I always assumed they just didn't bring them, and today I found out they can. I found some forum threads from other players with the same problem, but no answers.

This means I've lost out on many dozens of thousands of gold from Kutas I should have been getting but haven't. And please don't blame random numbers; no RNG in the world is THAT bad!

Please, please, please find out why this is happening to some people and fix it. This is horribly unfair, and I want to get Kutas from my hirelings too.

Some people claim to get many Kutas a week from their hirelings, so when I've received 4 deliveries a day for many months and have never got one, ever, there's definitely a problem that can't be explained by bad luck with RNG.

I've been getting deliveries since long before the change to mail crafting items directly instead of bags that you open. I've never got a gold Kuta before that change, nor after.

Vanzen · August 2014

Same here ...
And to add to the misery I never receive Kura. Always Kude ...

broer · August 2014

Got two today.....

Qyrk · August 2014

Woot! got 2 today along with 4 dreugh, 1 rosin and 2 tempering alloys in my hireling batch just now. Must be my lucky day.....

stefan.gustavsonb16_ESO · August 2014

Is that random chance biased with some kind of "player luck" that is hidden from us, and where some players are simply "born" with bad luck? I understand what "random" means, but seeing even one person not getting a single gold glyph for months while others claim to regularly receive several per week is more than a random fluctuation. Something may be fishy with the random number generator when some players seem to experience a streak of bad luck that has lasted since April.

Imagine that the chance of getting a Kuta is one in ten. This would get you less than one per week on average, so I think it's a conservative estimate. The probability of not getting one in a week would be 0.9^7, around 48%. The probability of not getting one in four months, however, would be 0.9^120, which is about one in 300,000. Not more than a handful of players should have experienced this.

While it is possible that a very exclusive group of unlucky sods are all gathering here to complain, I would strongly suggest looking into that RNG to find bugs.

Mujuro · August 2014

Same here, have had 3/3 hireling now for a few months and never received a single Kuta.

Sadae · August 2014

Even if they fix this, what about all our lost revenue? I've been buying Kutas for 3-4k each, and stockpiling them when I see them at lower end prices. I should have been selling extras! Not buying them! I've lost out not just on the sales of all the extras I SHOULD have had, but also lost all the gold I've spent buying them!

ZOS needs to identify the affected accounts, fix them, and then reimburse them for all the Kutas they should have been getting all this time. This is no trivial amount of gold we're talking about, and it's a big deal!

All this time I figured that since you can gather gold Kutas, the hirelings didn't deliver them. What a shock to find out yesterday I've been getting ripped off all thi time, ever since the game came out.

ThisOnePosts · August 2014

My enchanting hirelings haven't brought Kuta in several weeks. There is definitely something wrong here.

Iradicus · August 2014

my enchanter is doing ok with kuta's, my tailor sometimes even brings 2 dreugh wax at a time, but my miner..hes just sleeping on the job. he almost never brings me tempering alloy.

ThisOnePosts · August 2014

The ratio for my Enchanting Hireling to bring Kuta is right now 0 for 28. Going off the last 2 weeks, 0 times and I collect mail 2x per day. I don't even know when the last time I received Kuta from my enchanting hireling was. Keep in mind, I have the hirelings on my alts too. I'm getting gold mats on low level alts as well as max level.... the ratio seems fairly equal across the board EXCEPT with enchanting. Something is off.

@ZOS_JessicaFolsom‌ Any chance this can be looked into and see if there is indeed something off here or triggering 0 Kuta for some of us? If it weren't for nodes, trades, etc... I'd have no Kuta. Luckily that's not the case but my hirelings should be bringing some at least once in a while.

JonzzLonewolf · August 2014

Try a respec and put the 3 points into the hireling all at one go, and test the results after a couple of weeks.

Sadae · August 2014

JonzzLonewolf wrote: »

Try a respec and put the 3 points into the hireling all at one go, and test the results after a couple of weeks.

I've respecced twice (for different reasons) and did that both times. That has nothing to do with it. (Nor should it.)

And for people complaining they get very few, or haven't got any for a while, keep in mind that I have never got one, EVER, on either of my two enchanters, who have both been getting deliveries for many months. Newer problems are still problems, but I never even realized you COULD get Kutas since I have NEVER received one in the entire history of this game!

It's very upsetting when I realize the insane amount of Gold I've lost because of this. And even more upsetting is how the moderators here won't even tell us if this is being looked at until we read about a fix in some future patch notes when they finally fix it months later.

It's things like that just make a player too depressed about a game to even care to play it anymore.

Paralyse · August 2014

This is ridiculous, you expect ZOS to pay you gold because you didn't win the RNG lottery every day with your random Hireling mail? Your investment in your hireling is 0 gold - 3 skill points. How much money do you expect to make from something you paid nothing for?

By that logic, the state should be paying me millions for all those times I've played the lottery and didn't win it, but had to sit and watch people all around me win thousands and millions of dollars.

Implying that there is some vendetta against you as a player that causes ZOS to purposely not mail you Kuta runestones is childish. I received my first ever Dreugh Wax a couple weeks ago, and that was with level 1 hireling, but I didn't go on thinking that there was some ZOS conspiracy to deprive me of Dreugh Waxes.

Sapphy24 · August 2014

Me either and I have 4 toons all with points into enchanting. I had provisioning maxed out too and only got grapes grapes and more grapes so gave it up as a bad idea to put precious points into these.

Sadae · August 2014

@Paralyse - If you can get over yourself for moment, this isn't some RNG issue. People getting several Kutas a week versus somebody that has NEVER got one ever in over four months is a bug in the game!

And getting several items a week all that time that are worth 3-4k each IS a lot of gold! And for two characters yet! So stop attacking players getting affected by a bug that isn't affecting you, and stop blaming everything on RNG, because no RNG in the world can roll 0 out of 10, 4 times a day for over 4 months!

Paralyse · August 2014

Sadae wrote: »

@Paralyse - If you can get over yourself for moment, this isn't some RNG issue. People getting several Kutas a week versus somebody that has NEVER got one ever in over four months is a bug in the game!

And getting several items a week all that time that are worth 3-4k each IS a lot of gold! And for two characters yet! So stop attacking players getting affected by a bug that isn't affecting you, and stop blaming everything on RNG, because no RNG in the world can roll 0 out of 10, 4 times a day for over 4 months!

Someone doesn't understand how "random" works. You can flip a coin 1000 times and get heads every time. If there were a bug in hireling loot, it would affect all players equally, not single out certain players.

You might have forgotten that aspect runes, in general, are scarce, both in the open world and in deconstruction. This means that I would naturally expect you to receive less of them through your hirelings.

Also, I've got hirelings on both my toons, and have to date received a grand total of 1 Dreugh Wax and 1 Kuta. This is perfectly fine by me, since that's two expensive items I got for zero cost. I'm not going to sit around and complain that my free loot isn't good enough, because I know up front that it's likely to be junk.

Sadae · August 2014

Paralyse wrote: »

Someone doesn't understand how "random" works. You can flip a coin 1000 times and get heads every time.

Do you think that in the history of the world a 1000 random flips have ever turned up heads every time? No. Before you go advertising your ignorance, do the math and figure out how much time it would take before that would statistically happen.

Paralyse wrote: »

If there were a bug in hireling loot, it would affect all players equally, not single out certain players.

Hence why it's a "bug". Because no RNG in the world would only target some players like that!

This is a bug, and not a RNG issue.

[Moderator Note: Edited per our rules on Trolling & Baiting]

Paralyse · August 2014

Sadae wrote: »

This is a bug, and not a RNG issue.

Your bad luck is not a bug. Get over it.

"I want tons of free gold because I don't get lucky!"

[Moderator Note: Edited per our rules on Trolling & Baiting]

ThisOnePosts · August 2014

Okay, ZOS shouldn't be giving free gold whether there's a bug or not. That's silly. However, they should look into it to see if something can prevent Kuta from being part of the mail.

Random yes, however statistics are statistics and by now several people in this thread whom claim to not have gotten any Kuta ever or in a while, should have had it by now --- don't argue with math.

I've respec'd of course who didn't when it was so dirt cheap that it invited you to level up other morphs? LOL I have several characters with hirelings, Kuta is the only one that never drops. I find it in world don't get me wrong, but never from hirelings since one of the first few mails I had and that was it. Statistically speaking based on how other gold mats drop, it shouldn't be like that.

However I have a crazy amount of Rekuta... it seems to like to send me Rekuta 8 out of every 10 mails. LOL

BrassRazoo · August 2014

I created a thread about this before.
I have five alts with 3/3 hirelings. One is level 45, one is level 40, and the other 3 just 32.
All are maxed to their level, so the 45 & 40 are total.
I have had these for months, so many, many deliveries, and have never received one Kuta..

Vanzen · August 2014

I think its safe to, assume that indeed there is a bug for some of us ....
too much of a patern to blame rng ...

kitsinni · August 2014

I also have seen an entire dropoff from them. I got probably 20 in a month and 0 in the last two months. The only thing that has changed in that time is I started sending out enchanter hirelings on two other characters, neither of them has ever got a Kuta.

I'm starting to wonder if multiple hirelings stop Kuta from coming?

AlnilamE · August 2014

I have two enchanting hirelings and I got a Kuta last night.

Magdalina · August 2014

Paralyse wrote: »

Sadae wrote: »

@Paralyse - If you can get over yourself for moment, this isn't some RNG issue. People getting several Kutas a week versus somebody that has NEVER got one ever in over four months is a bug in the game!

And getting several items a week all that time that are worth 3-4k each IS a lot of gold! And for two characters yet! So stop attacking players getting affected by a bug that isn't affecting you, and stop blaming everything on RNG, because no RNG in the world can roll 0 out of 10, 4 times a day for over 4 months!

Someone doesn't understand how "random" works. You can flip a coin 1000 times and get heads every time. If there were a bug in hireling loot, it would affect all players equally, not single out certain players.

You might have forgotten that aspect runes, in general, are scarce, both in the open world and in deconstruction. This means that I would naturally expect you to receive less of them through your hirelings.

Also, I've got hirelings on both my toons, and have to date received a grand total of 1 Dreugh Wax and 1 Kuta. This is perfectly fine by me, since that's two expensive items I got for zero cost. I'm not going to sit around and complain that my free loot isn't good enough, because I know up front that it's likely to be junk.

I've recieved a total of about 40 Dreugh Wax, 30 Rosin, even about 10 Tempering Alloys from smithing that I only picked up recently, and to this day only ONCE I have recieved Kuta. Mind you, I get Rekuta from hireling every other day or so. My ench hireling was the very first one I got, too, like a week or so after early access, and I updated it pretty fast as well. That's just too much to blame on RNG. Yeah, you can flip a coin 1000 times and get heads every time. But if more people - and apparently I'm not alone in this - get those 1000 heads, maybe that's a tricky coin they got there, you know, one with 2 heads;) Mind you, notice the lack of "oh I NEVER recieve Dreugh Wax/Rosin/Tempering Alloy" threads. RNG god are apparently not so strict about those.

I'm not going to "whine" bout this because I do have enough Kuta from farming or just friends(yes, I have many good friends in the game by now:D), but that's not exactly fair if someone gets a Kuta every day and someone doesn't EVER get one.

AlnilamE · August 2014

I don't know if comparing the delivery rate of Kutas to the legendary improvers in other skills on a 1 to 1 basis is going to be useful, as you need several gold improvers (5? 7? I forget) to turn an item legendary, while you only need 1 kuta to make a legendary glyph.

So definitely compare the delivery rates, but keep in mind that you should be looking at a 1 to 5 or 1 to 7 ratio.

kitsinni · August 2014

The chances of 100 people flipping a coin 1000 times and getting heads every time are pretty much non-existent. You would have a better chance of getting hit by lighting at the exact moment you won the lotto in all 50 states.

driosketch · August 2014

I'm pretty sure it's random, and are you going to accept someone who says they get several a week at face value. For all you know, they got several that week and only that week, which caused them to misrepresent the frequency. Someone can get several in a month an none the next. Humans will see patterns where there is none, and try to either fix or alter their luck.

For myself, I have a single 1/3 enchanter hireling for months. This week I received my first and only Kuta.

Absynthe · August 2014

You know, in my opinion Enchanting seems the hardest thing to level. Perhaps this will change?

stefan.gustavsonb16_ESO · August 2014

[Snip]. Now, if we could only get someone from ZOS to look into this.

because no RNG in the world can roll 0 out of 10, 4 times a day for over 4 months

No correctly functioning RNG would do that with a reasonably large probability, but the code for this game is such a mess that I don't put it past them to use a bugged RNG algorithm that has a problem with some seeds.

Or they might just have messed up in a formula somewhere. There are so many things that can go wrong with bad programmers. Statistically speaking, a programmer error seems very much more likely than a long sequence of coin flips all giving the same result for so many people. It's not 1000 flips, more like 20, but still, more than one person affected. A freak accident like this happening for so many people would be extremely improbable, so it's most likely a bug.

[Moderator Note: Edited per our rules on Trolling & Baiting]

stefan.gustavsonb16_ESO · August 2014

Absynthe wrote: »

You know, in my opinion Enchanting seems the hardest thing to level. Perhaps this will change?

It will. Update 4 will double the inspiration gain from white glyphs, and increase it overall for higher level glyphs as well. This is in the release notes for the PTS server, which has some preliminary version of update 4 running.

Blezer · August 2014

I understand and agree that the amount of kuta's not received by so many players is not normal and maybe there is a BUG in the system.
BUT:
Don't forget, if all of you would have received more Kuta's then the value of Kuta would not be as high as it is right now (3-5k)! Lets say each of the players would have received 1 kuta each weak, then there would be a way bigger amount of Kuta in the game right now. Bigger amount lower price. It is that simple.

My guess is kuta has to stay rare to be a item you don't use for any occasion! Because that would have influence of the value of all the other aspect runes. If you have more legendary runes for a lower price plus other runes are not needed because everyone will have a legendary glyph! I say look in to it but don't change the rarity of it.