It's at times like this that ZOS needs to step up

Erock25 · August 2014

A little clarity and inclusion would go a long way in placating your customer base at times like these when bugs are abound and crashes are frequent. Yes the collective 'we', as standard MMO gamers, are aware that patch day brings up many issues that we will put up with because hopefully the juice is worth the squeeze. Inevitably, people get angry because a product that they paid for upfront and continue to pay for monthly is not performing as it should. ZOS seems to be making an attempt with the http://forums.elderscrollsonline.com/discussion/124067/known-issues-for-update-3/p1 thread but unfortunately, as bugs have piled up, devs have gone MIA in updating it. ESO was building steady praise through word-of-keyboard for over a month now, and to continue this trend ZOS should go PR mode with some acknowledgement of all the issues we are facing. Below I will list the issues that I believe have been ignored by ZOS that have cropped up because of the 1.3.3 update.

Ultimates Scaling Improperly - It appears that certain ultimates are scaling improperly. They are either scaling off of combinations of weapon power / spell power / magicka / stamina combined or scaling at too high of a coefficient off of a particular stat. The link I am posting is about Soul Tether, but there are reports of bat swarm bugging out similarly and probably many others. By the way, this was reported on PTS forums and ignored. http://forums.elderscrollsonline.com/discussion/124765/soul-tether-got-a-nice-buff#latest

Memory Leak in Cyrodiil - http://forums.elderscrollsonline.com/discussion/comment/1172914#Comment_1172914

Damage 'Scalating' Over Time - It seems to be related to the memory leak as it is usually followed by a crash. http://forums.elderscrollsonline.com/discussion/124637/fun-with-the-crazy-damage-scalating-bug/p1

Immovable Not Working - http://forums.elderscrollsonline.com/discussion/124489/unstoppable-immovable-more-stuff-not-working#latest

CC Overlap Still Unbreakable - Full stamina, shield charged by a DK followed by root, Break Free nor roll dodge work and I am stuck CC'd for the total duration. Happens with any stun/kb + root, not just DK's.

All Sorts of Issues with Bows - Bows are royally messed up. http://forums.elderscrollsonline.com/discussion/124636/zos-bow-attacks-abilities-not-displaying-damage-properly-on-enemy-health-bars-please-fix#latest

Ninja Scroll Stealing is Back - It is again possible to get into a locked down Gate in Cyrodiil and attempt to steal a Scroll. http://forums.elderscrollsonline.com/discussion/124690/so-is-porting-to-a-camp-behind-a-closed-gate-bannable#latest

More to follow as I find them. I am posting here for clarity and re-posting the list again in the Known Issues Thread.

Sharp · August 2014

Changes like this can't come overnight. While I agree, some of these should be fixed first and foremost, but I am sure there is a lot of research and multiple fixes for each problem and each need to be tested to figure out the best approach. The game has only been live for 4 months and it's already much better than it was.

Erock25 · August 2014

Sharp wrote: »

Changes like this can't come overnight. While I agree, some of these should be fixed first and foremost, but I am sure there is a lot of research and multiple fixes for each problem and each need to be tested to figure out the best approach. The game has only been live for 4 months and it's already much better than it was.

Agreed completely. The point of this post was to highlight that ZOS needs to acknowledge that these bugs exist. They even created a Known Issues thread but refuse to update it. Something like, 'We are aware of these issues and are busting are butts trying to get hotfixes out ASAP,' would go a long way to improve customer relations. Everything I listed in the OP is documented problems with either video or the majority of people agreeing that it does in fact exist. If ZOS can't spare one customer support person to gather information such as this and add it to the Known Issues post, they are in a worse off position than I thought.

Sharp · August 2014

Erock25 wrote: »

Sharp wrote: »

Changes like this can't come overnight. While I agree, some of these should be fixed first and foremost, but I am sure there is a lot of research and multiple fixes for each problem and each need to be tested to figure out the best approach. The game has only been live for 4 months and it's already much better than it was.

Agreed completely. The point of this post was to highlight that ZOS needs to acknowledge that these bugs exist. They even created a Known Issues thread but refuse to update it. Something like, 'We are aware of these issues and are busting are butts trying to get hotfixes out ASAP,' would go a long way to improve customer relations. Everything I listed in the OP is documented problems with either video or the majority of people agreeing that it does in fact exist. If ZOS can't spare one customer support person to gather information such as this and add it to the Known Issues post, they are in a worse off position than I thought.

From what I can tell, they update this thread everyday. The thread title is a little menacing as I assumed you were accusing ZOS of not acknowledging these issues. I have no reason to believe that they are overlooking these major issues and as the post mentioned, they'll post as they know more. I like this threads as sort of a community aggregate of things that should be looked into, but I think some of these are under investigation as being bugs or not still as well. Some of these I didn't know about either. I am not getting crashes in Cyrodiil after the patch nor scaling damage.

bluesodafizz · August 2014

The more information ZOS can give about any situation the better I'll feel about the company and the game.

It's the feeling of the unknown that makes me wonder about the monthly sub. It's hard to give up that 15 a month and not know what it's possibly going towards.