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Customer support interface bugged

ArRashid
ArRashid
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When I type /bug or just access it from menu, it doesn't matter, I still get just blank screen. This is happening for about 2 weeks (that I've noticed) to me, dunno about anyone else:

kex0sqdqpv0r.png

That means I cannot access bug report, support tickets, suggestions.. nothing. And this is the only place I can report it to..
  • ZOS_MichelleA
    ZOS_MichelleA
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    Hello, @ArRashid. Please try and run the repair tool on your game, as this will ensure all files are properly set up. To do this, please exit the game completely and open the launcher. Then follow the below instructions to have the game verify all the files and repair itself if needed. This may involve downloading some files.
    • Expand the Game Options menu (located under the News Section)
    • Click repair, and wait for it to finish
    If repairing doesn't resolve this issue, you can directly contact our Customer Support Team via our help website and submit a ticket there. Please include your Game Consultant file, as this will help our team help you as soon as possible.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • ArRashid
    ArRashid
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    Checked all files, then ended up with an error "Unable to download patch manifest"...
    Which got me worried, but I managed to launch the game and /bug interface is now showing up correctly at last.
    Thanks.
  • NewBlacksmurf
    NewBlacksmurf
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    Hello, @ArRashid. Please try and run the repair tool on your game, as this will ensure all files are properly set up. To do this, please exit the game completely and open the launcher. Then follow the below instructions to have the game verify all the files and repair itself if needed. This may involve downloading some files.
    • Expand the Game Options menu (located under the News Section)
    • Click repair, and wait for it to finish
    If repairing doesn't resolve this issue, you can directly contact our Customer Support Team via our help website and submit a ticket there. Please include your Game Consultant file, as this will help our team help you as soon as possible.

    @ZOS_MichelleA‌
    The Repair doesn't resolve this issue...oddly enough the patch update completed to 100% and then instead of play the button shows as repair.
    When I did the repair I got the "unable to download Manifest "error...

    Between the Data Load Errors for the past month and now not even ebing able to log-in...this is getting pretty bad.

    I'm not even able to log into the game so all I get is the launcher and the repair button after updating this patch.???

    Edited by NewBlacksmurf on August 4, 2014 9:57PM
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
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