A community ripped to shreds.

reggielee · July 2014

I am pretty sure the managers and developers and budgeting teams for eso are aware of current problems and have timelines for fixes, patches and updates as any professional business. They only need players to submit in game bugs on code problems or leave substantiated reports using the game reporting tool. forum spamming problems unless backed up with data wont help a thing.

Tabbycat · July 2014

Complaining about ESO has been ongoing since the game was announced.

http://forums.bethsoft.com/topic/1371463-what-will-we-do-about-elder-scrolls-online/

Pupsy · July 2014

Thanks everyone for your comments. I'm glad no arguements broke out and everyone was mature about things. I know no matter what, I will stay for at least three more months before I think about leaving because of bugs. They'll fix it eventually, I just am hoping they make it a top priority.

Has anyone thought about compiling a list of bugs into one forum post and then getting a lot of people to bump it so zenimax checks it out? I don't know how much good it would do but it's better than doing nothing I guess.

isengrimb16_ESO · July 2014

Pupsy wrote: »

Well, I know i'm new to the forums but there has been something I have noticed in zone chat and in other threads that has been bothering me. I'm not a crazy genius or some game guru who can give the solution to all of this games problems, and there are a lot of problems right now, but I think I know something that would help.

The ESO community, is ripped to pieces. People constantly arguing about everything. Bugs, patches, classes, pvp, pve, veteran rank content, etc. In fact, everyone is so split about the topics that it has caused hundreds of forum post and bug reports/complaints to be sent into Zenimax all at once. There is lag in PVP, lag in PVE, bugged quest, imbalances in classes, log out errors, etc and they are getting thousands of the reports daily, all at once. There is so much for them to fix, that I think they are getting swamped down. I know that it is their fault that these things are buggy and it is their responsibility to fix them but like people have said in these rage arguments over and over, it takes time to fix them and they're right.

We need to help zenimax in this as much as we can. I want this game to work just as i know you guys want this game to work. Elder Scrolls Online is our MMO and it will be our main MMO and damn it if we as a community or zenimax let it fail!

We need to come together as a community as start picking out problems in sequence. No more flooding zenimax with hundreds of little problems. The community and zenimax need to work together to pick one thing at a time to work on, and us as a community need to actually get our crap together and agree on what we want. If that is FPS fixes or quest fixes or whatever, It doesn't matter, but we need to make progress soon or people will start leaving and I don't want players to leave this game. I want it to live.

Down below, comment on what you think is the number one thing and first thing zenimax needs to focus on right now. No more additional content or new veteran rank whatever bull crap. We need to fix this game and create a stable foundation before we build on it or the whole thing is going to collapse down on top of everyone.

Come on guys, like it or not, we all love the idea behind this game and we are part of the community. Lets just stop all the berating and be professional and work together. We have to fix this game and we will fix it, as long as we do it together. Lets help zenimax focus all their manpower behind these problems one at a time and then we're good. Lets do it for us, the community and the game. Long Live ESO.

You see this in every game - PvE vs PvP, elites vs casuals, etc. Adults acting like little kids because an issue dear to their hearts isn't that high on the developer fix-list.

I have a motto - "The more people, the more problems". It means that the more people get involved, the more you're going to run into ideological issues. Unless you have a really homogenous community, you're always going to have the problem of wildly conflicting ideas of "how things ought to be".

BrassRazoo · July 2014

Just pop some of Grand Mothers pills and think happy thoughts.

Shiroro · July 2014

reggielee wrote: »

I am pretty sure the managers and developers and budgeting teams for eso are aware of current problems and have timelines for fixes, patches and updates as any professional business. They only need players to submit in game bugs on code problems or leave substantiated reports using the game reporting tool. forum spamming problems unless backed up with data wont help a thing.

I'm sure the devs are savvy enough to know what the current problems are. Their managers clearly aren't as the devs are not focusing in on the right things. The managers have to instruct the devs what to tackle and their resources are all over the place. This is a critical point in the game's life and it's about to breathe its final P2P breath. "Console will fix it" is not a solution. Nobody would pay a sub for this on console as the game is right now.

Cogo · July 2014

Pupsy wrote: »

Well, I know i'm new to the forums but there has been something I have noticed in zone chat and in other threads that has been bothering me. I'm not a crazy genius or some game guru who can give the solution to all of this games problems, and there are a lot of problems right now, but I think I know something that would help.

The ESO community, is ripped to pieces. People constantly arguing about everything. Bugs, patches, classes, pvp, pve, veteran rank content, etc. In fact, everyone is so split about the topics that it has caused hundreds of forum post and bug reports/complaints to be sent into Zenimax all at once. There is lag in PVP, lag in PVE, bugged quest, imbalances in classes, log out errors, etc and they are getting thousands of the reports daily, all at once. There is so much for them to fix, that I think they are getting swamped down. I know that it is their fault that these things are buggy and it is their responsibility to fix them but like people have said in these rage arguments over and over, it takes time to fix them and they're right.

We need to help zenimax in this as much as we can. I want this game to work just as i know you guys want this game to work. Elder Scrolls Online is our MMO and it will be our main MMO and damn it if we as a community or zenimax let it fail!

Thanks so much for this post my friend!

I am nearly starting to only discuss ESO on reddit, where there is a community.
And check the good updates we get here.

Welcome!

circilion · July 2014

Pupsy wrote: »

Well, I know i'm new to the forums but there has been something I have noticed in zone chat and in other threads that has been bothering me. I'm not a crazy genius or some game guru who can give the solution to all of this games problems, and there are a lot of problems right now, but I think I know something that would help.

The ESO community, is ripped to pieces. People constantly arguing about everything. Bugs, patches, classes, pvp, pve, veteran rank content, etc. In fact, everyone is so split about the topics that it has caused hundreds of forum post and bug reports/complaints to be sent into Zenimax all at once. There is lag in PVP, lag in PVE, bugged quest, imbalances in classes, log out errors, etc and they are getting thousands of the reports daily, all at once. There is so much for them to fix, that I think they are getting swamped down. I know that it is their fault that these things are buggy and it is their responsibility to fix them but like people have said in these rage arguments over and over, it takes time to fix them and they're right.

We need to help zenimax in this as much as we can. I want this game to work just as i know you guys want this game to work. Elder Scrolls Online is our MMO and it will be our main MMO and damn it if we as a community or zenimax let it fail!

We need to come together as a community as start picking out problems in sequence. No more flooding zenimax with hundreds of little problems. The community and zenimax need to work together to pick one thing at a time to work on, and us as a community need to actually get our crap together and agree on what we want. If that is FPS fixes or quest fixes or whatever, It doesn't matter, but we need to make progress soon or people will start leaving and I don't want players to leave this game. I want it to live.

Down below, comment on what you think is the number one thing and first thing zenimax needs to focus on right now. No more additional content or new veteran rank whatever bull crap. We need to fix this game and create a stable foundation before we build on it or the whole thing is going to collapse down on top of everyone.

Come on guys, like it or not, we all love the idea behind this game and we are part of the community. Lets just stop all the berating and be professional and work together. We have to fix this game and we will fix it, as long as we do it together. Lets help zenimax focus all their manpower behind these problems one at a time and then we're good. Lets do it for us, the community and the game. Long Live ESO.

OP, you are right on the money here. You stay on track and keep organizing this community. I'm gonna run down to my local church with a hat and get some donations so Zenimax can hire some more devs! Together we will get this solved!

Hilgara · July 2014

So many sensitive souls. Welcome to the world of MMO's. Some of the best PvP in any game can be found on the forums

isengrimb16_ESO · July 2014

Well, I think that people who can put up with burkhas and crossdressers who would hate the idea of being served by a furry in a fox costume are a bunch of filthy hypocrites, but I know that's just me.

And yeah, I challenge employment equity fans on this. Why should equity only mean non-white religious insanity, yet exclude white straight people with species ID problems? Gays are freaks just as much as furries are, there, I said it. But in my country, gays have full legal status, they can get married, adopt kids, and go to work in dresses. I want equal rights for furries - let us wear critter costumes to government jobs, if others can wear religous or gay garb!

claytonjhouserb14_ESO · July 2014

AngryWolf wrote: »

Elder Scrolls Online is not 'our' game. It's owned by a few software companies, and negativity is common in forums unfortunately and won't have any impact on whether or not a person leaves.

I agree that we should provide as much input as we can about issues we are seeing to help improving the game, but lets not go over the top worrying the sky is falling. Play the game, use the forums to gain info you need(I've received many great feedback posts to questions I have) and just ignore the rest.

Sorry pal, but it is our game. We as the consumer/player are the ones that fill their paychecks and pay the bills to keep this game running, not some investing company. Let's see who has the bigger impact leaving. Will it be the Consumer? or some little company?

Hilgara · July 2014

claytonjhouserb14_ESO wrote: »

Sorry pal, but it is our game. We as the consumer/player are the ones that fill their paychecks and pay the bills to keep this game running, not some investing company. Let's see who has the bigger impact leaving. Will it be the Consumer? or some little company?

True, but when you have so many people in the driving seat it makes steering very difficult.

Bolo_Bob · July 2014

Hilgara wrote: »

claytonjhouserb14_ESO wrote: »

Sorry pal, but it is our game. We as the consumer/player are the ones that fill their paychecks and pay the bills to keep this game running, not some investing company. Let's see who has the bigger impact leaving. Will it be the Consumer? or some little company?

True, but when you have so many people in the driving seat it makes steering very difficult.

so does a blind driver that has a knee jerk problem.

inf.toniceb17_ESO · July 2014

Just your average MMO community. Nothing unusual here.

Ri_Dariit · July 2014

I can agree with the OP's sentiments, and prior flaming, this is meant as a constructive, not insulting post. There are many realizations to come.

- OP. I understand your reasoning with making accumulative lists of bugs, however the devs do not read these forums and if they do, they sure do not answer. (community mods are not developers). The best way of submitting a bug is in game via /bug. This is how problems get fixed.
- Many posts are created due to two factors, a) people insult each other (and/or the devs) and it will get closed. 5 new topics pop up for the "funeral" b) the fact that you can only post under certain categories and the forums are poorly designed, does not help the issue on hand.
- I understand the frustration on many people's PC's. While consoles adhere to uniform building standards, PC don't have that luxury and the hardware and combination of issues are infinite. Not all bugs can be blamed on Zenimax Online. Many people like to point the finger instead of visualizing the fact how many hardware combinations are possible, then add the combinations of "A" (interacts) with "B" while adhering to changed code from patch x. It's nearly impossible to account for those infinite possible outcomes to ensure a 100% working product.
- Next address I like to address is the factor that many people start hating on updates and improvements. If you haven't noticed the following improvements I've noticed: party phasing (much better), spam (gone besides the occasional "eager" guild-recruiter), less "fake nodes", less COD crashes in Cyrodiil (and yes, I do occasionally get down to 20 fps, many players in Field of view do that to ya).
- Finally, and I do not want to insult anyone, yet make an observation. I understand if you pay for a product you'd like to be compensated properly. Yet, the answers that have been occurring, especially recently, seem to be very "immature". This is a rated "M" game, yet it seems a lot of the aforementioned kind of people are playing it as they express themselves as you expect from adolescents. Threats, insults, and unjustified demands, especially if you are not even a subscriber anymore doesn't qualify for constructive criticism. Nobody is holding a gun to your head for paying a fee, was dissatisfied with the product and then discontinued the service, yet you cannot let go and want to ruin the paying subscribers time, by trolling on the forums about irrelevant damage compensation you seek hopelessly. Forums get opened, posted and closed, yet your opinion is permanent. Do you really want to remain remembered forever (even under your cowl of anonymity) as a dissatisfied consumer that really "showed the big man" your success of retrieving the money you have had apparently stolen from you?

Food for thought...

steveb16_ESO46 · July 2014

Pupsy wrote: »

Thank you all for your comments. I can see how turning off zone chat and finding a guild would be nice but my main point is we need to work together to get these problems fixed. The main issue isn't the people because you can't fix idiots and trolls, but you can fix a buggy game. Pick one issue at a time and let zenimax work on that. We all just need to decide what to push for.

The trouble is that number 1 on the list of things to push for, isn't a bug.

It's the nature of VR, end content and the direction the game appears to be going in. Can't see any 'fixing' of that. It's up to the players who think the game takes a wrong turn with VR to figure out for themselves if continuing to sub while hoping things will change is a good idea or not. Plenty of people really like it and I think that's the market Zen are aiming for.

The second thing is their practice of releasing untested and incredibly poor quality patches and updates. We've all said - 'Stop doing that!' until we're blue in the face, to no avail.

Akhratos · July 2014

Great power carries a great responsability. Wasnt it like that?

You use a big lore name like Elder Scrolls, Warhammer or Star Wars to attract players to your project. Then:

Your project partially/completely fail, the ammount of rage you will get is double/triple.

If it succeeds, I dont think any of those companies would feel unconfortable because they got double/triple the money their games were worth.

I dont think this is a complete fail, but right now is as far from being a success. They better focus on working in the game rather than the community, wich they have ignored and neglected compared to their wonderful preferred reddit forums since release.

Uisi · July 2014

purple-magicb16_ESO wrote: »

There are lots of people who enjoy the game. Unfortunately, you won't find many of them here.

That is so true!

Sabin1269 · July 2014

They really need to spend a few maintenance cycles and maybe a patch to fix the issue instead of putting out more broken content. They try and balance things here and nerf things there yet they just make it worse. Its almost like they've never played their own game and just try and fix things but still make them worse. Listen to the people here ZoS and save your game before more of the player base leaves.

Magdalina · July 2014

Sylvyr wrote: »

Pupsy wrote: »

Sylvyr wrote: »

3) Upset subscribers are met with walls when complaining/giving feedback in an upset way (which a lot of people just do) - forum posts closed/deleted, community members telling them to shut up or go somewhere else, etc. This can add to the whole "we're not being heard they are a train on their own tracks" feeling of disempowerment and frustration and just add more fuel to the fire.

Yeah, well said. I see a lot of people bring up problems and get flooded with things like "If you don't like it then don't play" or "get over it baby". I guess people don't realize that players don't want to just give up on the game. Lots of people love this game, including most of us. We want to see it fixed, not just leave it for good. That's why I think people get so upset sometimes, cause the game is important to them or they really enjoy it.

I hear ya.

You know, this game and what's been going on is kind of interesting. Myself and many surely come from ES backgrounds. All ES titles were cool but Skyrim... let's face it, was just awesome and had a really impressive player base both on PCs and consoles. And when you have this history you're kind of setting the bar. You're invested, you want this new ES title to work, you want to get back into the world (Narnia style?) and adventure more! This connection has added such an interesting dynamic into how this rather rough MMO ES title as being met and dealt with by the community. A lot of us don't want to leave, we don't want to shut up either, we are soooorely disappointed in not only the game but it falling short as a great continuation of the line as well as the new additions that come with an MMO (community, multiplayer, and PvP!).

If this were a new game, new world, new lore, I think it'd be very very different. Probably less emotion and attachment, less people "wanting it to work", more people just going, meh, another $X wasted accompanied with a lesser degree of complaining, and just moving onto something else.

This is actually very true.

For me, I don't actually play MMOs. Only reason I'm here now is because, well, TES. And I'm loving it! I mean...yeah, I'm also hating it for all the bugs and lag and whatnot but...such awesome, amazing graphics, interesting quests, easter eggs, humour, exploration, I even like combat(might have something to do with being a bathrobe sorc, I guess)! I want to stay. I want this game to succeed so I can stay. I'm not gonna jump ship like many people seem to - not gonna go to some other, maybe less buggy and more caring, MMO. If I leave, I'll likely lave the MMO world forever(I understand this won't exacty be the loss of the year for said MMO world, just saying). But I am trying to stay.

My bf, whom I'd been playing with, quit, and so did many other people I saw in game. Sad, really.

It's also very sad to see "learn to play or leave/cry me a river/don't play if you can't deal with it" sort of attitude on forums. Game-wise...there're some very nice people there, a lot of them, it's just that it's VERY hard to find ANY people at al in vet zones. I have updated my friend list quiet a bit lately tho and even started my own tiny tiny cosy guild^.^

Basically tho, the game and especially forum could use some more kindness. But it is very hard to stay optimistic when something you want to succeed so much just keeps failing so much despite all the bugreporting and feedback sending you do.

Digiman · July 2014

If they didn't want to get swamped they should of released this game when it was bug free.

If they didn't want subscribers to keep complaining they shouldn't keep charging them to keep playing in a clearly broken and unprofessionally managed greedy game.

My point is that people here really have to take an honest look at this company and compare it to others. Do you really think you would be pleased with this games service if it wasn't Zenimax or ESO while still charging to keep playing?

How about the obvious lack of appreciation to those loyal subscribers who do bug reports and post suggestions while still being charged?

A moderate in game mail of vanity pets or costumes and even founder type titles to those loyal customers while writing down that they understand things haven't been smooth since launch and appreciate that they are still subscribed to them even though going to their competition would be more enticing would improve public relations greatly then hoping forum defending knights telling those unsatisfied to shut up and keep paying to play this broken game.

fromtesonlineb16_ESO · July 2014

vyal wrote: »

Fixes Before Features.

Totally THIS!

COH and the next part should NOT have been released till the game 99% of players play is fixed .. my which I mean COH is only playable by a trivial minority of players such as ZOS new friends in ER.

In fact, Craglorn shouldn't have been released before the game got stable, the notes for 1.2.3 shows just how much dev. time was spent fixing this minority content.

Haxer · July 2014

Hey just popping in again to check on everything, two questions:

Are Dev's still not communicating with the community at all?

And, people still play this game?

edit: sorry that was probably too strong -to be fair to them, i was very impressed with the last big patch. Even logged in to check it out.

Vahrokh · July 2014

Ragnar_Lodbrok wrote: »

Slowly the blind are seeing the light especially when they hit VR. OP will too

I am VR 7. What light should I see?

bellanca6561n · July 2014

Okay, here's your task:

Take a series of silent single protagonist games stretching back two decades and deliver an active protagonist multiplayer experience based on them. And get it right the first time with no institutional experience creating online, multiplayer games.

These were novels with an interesting method of turning the page.

Not saying it was executed brilliantly or even well but I've generally enjoyed the results - not as an example of player driven online gaming narrative, but as a gaming experience.

Fix bugs, sure. Cut down on loading screen times, you bet. But these are tactical issues.

Strategically, however, how would you have done it?

SDZald · July 2014

It seems to me that every time they release a new patch they just add to their own back log of bugs to fix. I think they should stop releasing new patches until they can get the bugs fixed.

YES I KNOW that different teams work on bugs and patches/upgrades. I am not asking them to stop work on new content, just hold off on releasing it until the current game becomes more stable. No need to just add to chaos by releasing another bug filled patch.

Ragnar_Lodbrok · July 2014

Vahrokh wrote: »

Ragnar_Lodbrok wrote: »

Slowly the blind are seeing the light especially when they hit VR. OP will too

I am VR 7. What light should I see?

How empty are VR zones? You know why even if you refuse to admit it. Enjoy f2p ostrich man.

Vahrokh · July 2014

Ragnar_Lodbrok wrote: »

Vahrokh wrote: »

Ragnar_Lodbrok wrote: »

Slowly the blind are seeing the light especially when they hit VR. OP will too

I am VR 7. What light should I see?

How empty are VR zones? You know why even if you refuse to admit it. Enjoy f2p ostrich man.

What's wrong with VR zones? I actually like I can avoid rolling 1 character for faction to experience their storylines and I can focus on my main.

Ragnar_Lodbrok · July 2014

Vahrokh wrote: »

Ragnar_Lodbrok wrote: »

Slowly the blind are seeing the light especially when they hit VR. OP will too

I am VR 7. What light should I see?

How empty are VR zones? You know why even if you refuse to admit it. Enjoy f2p ostrich man.

Vahrokh wrote: »

Ragnar_Lodbrok wrote: »

Vahrokh wrote: »

Ragnar_Lodbrok wrote: »

Slowly the blind are seeing the light especially when they hit VR. OP will too

I am VR 7. What light should I see?

How empty are VR zones? You know why even if you refuse to admit it. Enjoy f2p ostrich man.

What's wrong with VR zones? I actually like I can avoid rolling 1 character for faction to experience their storylines and I can focus on my main.

A quick perusal of the forums search function can find you scores of threads on whats wrong and how its driving players away.

JKorr · July 2014

Ragnar_Lodbrok wrote: »

A quick perusal of the forums search function can find you scores of threads on whats wrong and how its driving players away.

A quick perusal of the forums can find you scores of thread on what SOME players personal opinion is wrong with the game, and how those issues are driving SOME players away.

You will also find threads where one person takes it upon him/herself to speak for absolutely everyone, regardless of whether or not that's true.

The game is unplayable. [not in my experience; I've experienced very few issues that cause problems with my game. I've found a few broken quests, but Zenimax keeps insisting on fixing things. I haven't had two consecutive characters run into the same glitches in the same exact places.]

The lag is so bad the game is unplayable. [not for me, na server. again, it would have to be an issue for EVERYONE for claims to be made the game is unplayable]

Every quest is broken, at least according to the self proclaimed spokespeople. [again, not for me. I've actually finished quests successfully and come here to find others couldn't]

If all of this was driving so many players away, wouldn't the forums be a quieter place? Without the soapboxes for the Game is Unplayable/Going Free to Play in six seconds or less/I WANNA SUE ZENIMAX prophets littering the landscape?

I know there are problems with the game. I also see efforts by Zenimax to fix those problems. When they stop patching/fixing/updating things, then I will start considering whether the game is completely broken, unbalanced and unplayable. Until then, I'm still having enough fun playing to keep playing. The game is still worth the sub to me. Obviously, your mileage may vary.