The need for "I quit" threads.

zgrssd · June 2014

lecarcajou_ESO wrote: »

Obviously, it exists, and I'm beginning to wonder what the point of locking these threads is—clearly people want to share their reasons for leaving the game, and I for one don't mind reading them. What's the harm, really? Maybe it's time for a dedicated "I quit" forum?

Counterquestion: What is the point of "I quit" posts?

Answer:
A try to draw attention to yourself and let your criticism seem more legit/relevant then everybody not making "I quit" posts. Also there are undertones of "I want to play this game, but Zenimax forces me to abandon it".
It is just about getting attention, compassion or the like.

Also you are just saying "I won't bring anything usefull into further discussion, as I am no longer part of the community".

Why do you think you are important enough that everyone needs to kwon you are are gone? 95% of the people who read did not even knew you were there to begin with.

Blackwidow wrote: »

nerevarine1138 wrote: »

Blackwidow wrote: »

nerevarine1138 wrote: »

Magetroll wrote: »

Ye I think not allowing them also robs people of a vent for their frustrations. [snip]

[snip]

Last time I checked venting your feelings was not against the forum rules.

[snip]

You said, "You aren't entitled to a place to vent your feelings"

You were wrong. You can vent your feelings on the forum.

What? No! How did you got that wierd idea?
[snip]
[edited for baiting & to remove quote]

fromtesonlineb16_ESO · June 2014

achimb16_ESO3 wrote: »

[snip]

Neither are applicable in a private forum (in the general sense of that word), so they don't apply here.

[edited to remove quote]

sevcik.miroslaveb17_ESO · June 2014

Quit threads are pointless and does not bring anything. If anyone wants to quit and wish to express why. Then go to forum and create review topic about ESO.

Tell us how you feel about the game, but do not tell us that you unsubbed. You can say just that you think the game is not worth the money in your opinion.

It would be more usefull feedback for developers. (if you state positives and negatives)

mutharex · June 2014

I want to take a second to thank all fellas that when disagreeing with me have given me a 'LOL' in these 3 months and allowed me to earn the 500 LOL Badge.
Keep it up,dudes!

Arthur_Spoonfondle · June 2014

KariTR wrote: »

[snip]

That sums it up rather well.

[edited to remove quote]

AleriSadasIndoril · June 2014

ZOS_CarolusS wrote: »

Hail adventurers, let's shed a light on our policy regarding Goodbye and Quitting threads.
We are closing down "goodbye" or "quitting" threads as they usually tend gather responses that are counter-productive to our goal of a fun, welcoming and safe enviroment for the ESO community.
You can always provide us with feedback via the ingame /feedback function and would like to remind everyone, that discussing disciplinary actions is not allowed on the ESO forums per our Community Rules.

it's good as it is, no need to know why they do that,
in my opinion, ZOS can also delete these threads.

nerevarine1138 · June 2014

Drake81 wrote: »

ZOS_CarolusS wrote: »

Hail adventurers, let's shed a light on our policy regarding Goodbye and Quitting threads.
We are closing down "goodbye" or "quitting" threads as they usually tend gather responses that are counter-productive to our goal of a fun, welcoming and safe enviroment for the ESO community.
You can always provide us with feedback via the ingame /feedback function and would like to remind everyone, that discussing disciplinary actions is not allowed on the ESO forums per our Community Rules.

Yeah well, you also cant demand anything, as you would close that too.

I mean, if you pay for something and it dosnt work, you'd demand that you should do something about it. But hey, thats forbidden by the community rules... gj!

And no, i dont mean that as bashing, i just remind you that as a payed company, you too, have some duties to fulfill. -.-

Wow.

The level of entitlement in that post blinded me temporarily.

This company has no "duty" to you, and you are not entitled to make demands of them. I mean, you can. But demands are far less effective than well-written, thoughtful posts.

And I can only assume that your standard of "doesn't work" is "I don't like this feature, raaaaaaaaage."

xPuppetx · June 2014

This is probably gonna come off as harsh but honestly, I don't care who quits or why. I play ESO daily, I know first-hand what the problems are with the game and my choice to deal with them and continue playing, or to unsub and move along, isn't important to anyone but me and Zenimax. (They'll get clued in the moment I decide to ride off into the sunset with my $15 per month.) To pretend the general masses give a crap about my departure would be egotistical.

"This game sucks. I quit!" threads tend to be nothing more than attempts at grubbing for attention and inciting others to follow their lead. Not to mention they're almost always filled with nonsensical rage and offer very little insight into gameplay issues.

Constructive criticism and feedback is super; [snip]

[edited for baiting]

necrolineage · June 2014

lecarcajou_ESO wrote: »

Obviously, it exists, and I'm beginning to wonder what the point of locking these threads is—clearly people want to share their reasons for leaving the game, and I for one don't mind reading them. What's the harm, really? Maybe it's time for a dedicated "I quit" forum?

If they create this part of the forum will be probably the most popular !

GreySix · June 2014

Recommend creating a forum or sticky for "Recommended Fixes/Improvements by Players"

zgrssd · June 2014

xPuppetx wrote: »

This is probably gonna come off as harsh but honestly, I don't care who quits or why. I play ESO daily, I know first-hand what the problems are with the game and my choice to deal with them and continue playing, or to unsub and move along, isn't important to anyone but me and Zenimax. (They'll get clued in the moment I decide to ride off into the sunset with my $15 per month.) To pretend the general masses give a crap about my departure would be egotistical.

Ah yes, the good old realisation that we are not nearly as important as we liked to think of our selfs. Can't even remember when I got that one, but it is definitely a important point in growing up.

GreySix wrote: »

Recommend creating a forum or sticky for "Recommended Fixes/Improvements by Players"

We already have a ingame feedback formular. The only difference is that nobody sees you doing your part there. Plus a minor case for nobody being to thier idea to your idea.

So that kinda prooves the point that people who make "I quit" posts only are trying to get attention - not actually get anything solved (because they won't be around to get the benefits either way).

GreySix · June 2014

zgrssd wrote: »

We already have a ingame feedback formular. The only difference is that nobody sees you doing your part there. Plus a minor case for nobody being to thier idea to your idea.

But there is no developer feedback on the feedback players submit, which would be analogous to someone calling a car dealership about an issue with his vehicle, and hearing nothing back.

zgrssd wrote: »

So that kinda prooves the point that people who make "I quit" posts only are trying to get attention - not actually get anything solved (because they won't be around to get the benefits either way).

Well, how is that not the case for anyone posting on a public forum, for any reason? That's the purpose of public forums. Else, we'd see folks just chatting at the trees, or shouting at squirrels.

zgrssd · June 2014

GreySix wrote: »

zgrssd wrote: »

We already have a ingame feedback formular. The only difference is that nobody sees you doing your part there. Plus a minor case for nobody being to thier idea to your idea.

But there is no developer feedback on the feedback players submit, [...]

Neither is on the forum. Aside from "this is on our know issues list, [insert link to known issues post]"

GreySix wrote: »

zgrssd wrote: »

So that kinda prooves the point that people who make "I quit" posts only are trying to get attention - not actually get anything solved (because they won't be around to get the benefits either way).

Well, how is that not the case for anyone posting on a public forum, for any reason? That's the purpose of public forums. Else, we'd see folks just chatting at the trees, or shouting at squirrels.

Doesn't change that they have no interest in getting anything solved, only getting attention.
And thses forums are about the game Elder Scrolls Online, not peoples attention gathering.

GreySix · June 2014

zgrssd wrote: »

Doesn't change that they have no interest in getting anything solved, only getting attention.

Disagree, or will you assert unsubscribed folks never resubscribe, once issues they complained about have been fixed?

zgrssd · June 2014

GreySix wrote: »

zgrssd wrote: »

Doesn't change that they have no interest in getting anything solved, only getting attention.

Disagree, or will you assert unsubscribed folks never resubscribe, once issues they complained about have been fixed?

The discussion was this:

GreySix wrote: »

Recommend creating a forum or sticky for "Recommended Fixes/Improvements by Players"

"We already have a ingame feedback formular. The only difference is that nobody sees you doing your part there. Plus a minor case for nobody being to thier idea to your idea.

So that kinda prooves the point that people who make "I quit" posts only are trying to get attention - not actually get anything solved (because they won't be around to get the benefits either way)."

If you wanted change you could just use the ingame formular. "I quit" is not making the stuff you say any more interesting or relevant. In fact it devalues whatever actually content you have.
It either damages your cause or shows that you have no cause other then "look at me". Both are results we do not need. Hence we do not need "I quit" posts.

williamburr2001b14_ESO · June 2014

Well, this observation comes from 15 years of Human Resources and Communication consulting:

"I quit," most of the time, is not a sincere declaration of intent to quit. This is why exit interviews are done. The stated purpose of the exit interview is to gather feedback from an employee about satisfaction, but that's only a small part.

When a person says "I quit," what they actually want is a sincere display on the part of management to show that they are taking that employee's concerns seriously. The person quitting usually has a laundry list of complaints that they've never expressed before. The exit interview is an opportunity to collect very valuable data on possible deficiencies in the workplace, but it's also management's opportunity to say "I hear you, I hear you."

In my experience, more than 90% of the time you can turn this around. Also, these people are the ones you want to keep. When push comes to shove, they're team-players; when their backs are against the wall, they can compromise. The ones who bottle it up, and then just walk away, often refusing even an exit interview, are the ones you are better off without, that are killer for morale.

The entities that say "I hear you," retain people. In all likelihood the same applies here. On the other hand, when the "I've had enough, I quit" threads are met with "Your thread is now closed due to our stated policy of not listening to you," I can pretty much guarantee that player's very next browser tab goes to their account tab, to unsubscribe.

Ohioastro · June 2014

GreySix wrote: »

zgrssd wrote: »

Doesn't change that they have no interest in getting anything solved, only getting attention.

Disagree, or will you assert unsubscribed folks never resubscribe, once issues they complained about have been fixed?

The vast majority of them come from people who are angry, write a string of insults, and rehash issues that have been beaten to death. In many cases they are simply a demand for a different game. They draw responses in kind. More to the point, a quitting thread is a taunt thrown by someone walking out the door (I won't be here to read your responses, but here is why you're awful...)

This forum needs more aggressive moderation, not less. Otherwise it becomes a playground for a handful of abusive people with a lot of time on their hands. (I'd be very much in favor of a daily post limit per account as well.) Letting ranters set the tone leaves only ranters in the discussion.

kewl · June 2014

"No, no, we go together... on the boat! We came this far, so we go together. All the way! We'll take you up there, we'll go with you... but on the boat! Okay?"
- Chef

GreySix · June 2014

zgrssd wrote: »

If you wanted change you could just use the ingame formular. "I quit" is not making the stuff you say any more interesting or relevant. In fact it devalues whatever actually content you have.

Disagree. If the "quitting post" provides valid reasons, along with viable proposed fixes that were ignored/not implemented, then other players may well find common ground with the complainant - thus resulting in the sought-after fix.

What poisons such posts are useless negative attacks against ZOS developers or other players, just as does the "Can I have your stuff?" posts.

williamburr2001b14_ESO · June 2014

Ohioastro wrote: »

GreySix wrote: »

zgrssd wrote: »

Doesn't change that they have no interest in getting anything solved, only getting attention.

Disagree, or will you assert unsubscribed folks never resubscribe, once issues they complained about have been fixed?

The vast majority of them come from people who are angry, write a string of insults, and rehash issues that have been beaten to death. In many cases they are simply a demand for a different game. They draw responses in kind. More to the point, a quitting thread is a taunt thrown by someone walking out the door (I won't be here to read your responses, but here is why you're awful...)

This forum needs more aggressive moderation, not less. Otherwise it becomes a playground for a handful of abusive people with a lot of time on their hands. (I'd be very much in favor of a daily post limit per account as well.) Letting ranters set the tone leaves only ranters in the discussion.

Wow, I couldn't possibly disagree with all of this more. Yes, people are angry, because they're frustrated. Your solution is to make them shut up. That is the absolute best plan for alienating people and making them angrier.

If this forum needs more moderation, it needs moderation of posts like yours, that use words like "ranters." People are here, for the most part, looking for help dealing with game problems. The last thing they need is for people loudly, vocally, and unnecessarily objecting to their tone.

Archie · June 2014

nerevarine1138 wrote: »

Blackwidow wrote: »

nerevarine1138 wrote: »

Magetroll wrote: »

Ye I think not allowing them also robs people of a vent for their frustrations. [snip]

[snip]

[snip]

[snip]

Sorry, but as a member of the community and a paying customer, I would like to read the goodbye threads as much as welcome threads. Also, I never enjoyed it in my entire life when someone decides what is constructive and what is non-constructive on my behalf. I am mature enough to read and evaluate for myself.

[edited to remove quote]

Menelaos · June 2014

ZOS_CarolusS wrote: »

(...) they usually tend (to) gather responses that are counter-productive to our goal of a fun, welcoming and safe enviroment for the ESO community (...)

That's pretty vague, isn't it? Specifically stating that you want to have a "welcoming environment" for the community is a carte blanche to eliminate unwanted criticism without really having to say why, except that it looks ... well ... unwelcoming. I hope you ZOS guys are able to draw a line here, because so many other companies and governmental bodies cannot. Just sayin'

Reevster · June 2014

I dont know why people who have unsubbed bother coming back here to post any thing , I mean you quit..move on already.

kitsinni · June 2014

Reevster wrote: »

I dont know why people who have unsubbed bother coming back here to post any thing , I mean you quit..move on already.

I think mostly because they actually want to play this game but something is to much for them and are hoping that it changes and can come back.

GreySix · June 2014

Reevster wrote: »

I dont know why people who have unsubbed bother coming back here to post any thing , I mean you quit..move on already.

That's been covered quite a bit already: Many still have active subscriptions and are hoping to see the reasons for their quitting fixed prior to their subscriptions running out. It really isn't that hard to understand.

Reevster · June 2014

kitsinni wrote: »

Reevster wrote: »

I dont know why people who have unsubbed bother coming back here to post any thing , I mean you quit..move on already.

I think mostly because they actually want to play this game but something is to much for them and are hoping that it changes and can come back.

Maybe so but they dont need to post , just read....

kitsinni · June 2014

Reevster wrote: »

kitsinni wrote: »

Reevster wrote: »

I dont know why people who have unsubbed bother coming back here to post any thing , I mean you quit..move on already.

I think mostly because they actually want to play this game but something is to much for them and are hoping that it changes and can come back.

Maybe so but they dont need to post , just read....

The entire idea behind posting is to get the thing that made them leave out in the open in hopes it gets changed. Saying nothing is probably the worst way to have something changed.

Reevster · June 2014

kitsinni wrote: »

Reevster wrote: »

kitsinni wrote: »

Reevster wrote: »

I dont know why people who have unsubbed bother coming back here to post any thing , I mean you quit..move on already.

I think mostly because they actually want to play this game but something is to much for them and are hoping that it changes and can come back.

Maybe so but they dont need to post , just read....

The entire idea behind posting is to get the thing that made them leave out in the open in hopes it gets changed. Saying nothing is probably the worst way to have something changed.

I think pretty much all of the things that make/made people leave has been posted, just do a search.

kitsinni · June 2014

Honeslty then people who are happy shouldn't post and should just read. Why do we need more posts saying "yay im happy everything is great I have nothing to say"?

Archie · June 2014

Reevster wrote: »

kitsinni wrote: »

Reevster wrote: »

kitsinni wrote: »

Reevster wrote: »

I dont know why people who have unsubbed bother coming back here to post any thing , I mean you quit..move on already.

I think mostly because they actually want to play this game but something is to much for them and are hoping that it changes and can come back.

Maybe so but they dont need to post , just read....

The entire idea behind posting is to get the thing that made them leave out in the open in hopes it gets changed. Saying nothing is probably the worst way to have something changed.

I think pretty much all of the things that make/made people leave has been posted, just do a search.

Nope... as can be seen from the latest patch, devs break new things and produce new bugs, some of which is bigger than the things they fix.... So there is always new stuff which might cause people to leave.