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Split-second lag/frame stutter

  • phtony06b14_ESO
    phtony06b14_ESO
    ✭✭✭
    c0rp wrote: »
    Was just curious...of the people having issues in this thread, what GPU you are using? AMD here.

    Nvidia GTX 570
  • c0rp
    c0rp
    ✭✭✭✭✭
    Ive submitted several tickets, there is no response from anyone to the thread. White scrolling quest text, moving into "quest areas" causes my fps to take a *** and cause a freezing effect every time. I have updated my drivers, disabled add ons etc.

    Ive gotten no response to any of my in game tickets. Not only for this issue, but also for the issue that NONE of my hirelings send items TWICE PER DAY when they are all maxed out on points. I get items once per day still.

    WTF is my sub paying for? Wont be paying for anything much longer thats for sure.
    Force weapon swap to have priority over EVERYTHING. Close enough.
    Make stamina builds even with magicka builds.
    Disable abilities while holding block.
    Give us a REASON to do dungeons more than once.
    Remove PVP AoE CAP. It is ruining Cyrodiil.
    Fix/Remove Forward Camps. They are ruining Cyrodiil.
    Impenetrability needs to REDUCE CRIT DAMAGE. Not negate entire builds.
    Werewolf is not equal to Vamps/Bats.
  • Selodaoc
    Selodaoc
    ✭✭✭
    Im having second freezes every time a quest updates, someone joins a group, or if someone is zoning since patch.
    Extremly annoying.

    Animations of skills are still not smooth. Sometimes Swings get stuck half into animations if i kill the enemy.
    https://www.youtube.com/watch?v=NE-7U3OtRqA
    (FPS low becouse of video recorder, but its how animations generally "stutters")
    Edited by Selodaoc on June 15, 2014 6:35PM
  • phtony06b14_ESO
    phtony06b14_ESO
    ✭✭✭
    c0rp wrote: »
    Ive submitted several tickets, there is no response from anyone to the thread. White scrolling quest text, moving into "quest areas" causes my fps to take a *** and cause a freezing effect every time. I have updated my drivers, disabled add ons etc.

    Same here. No response either on my ticket. If Zenimax continues to ignore the issue you won't be the only customer they lose.
    We have contacted our Customer support team to help you solve your issue.
  • ZOS_JasonI
    ZOS_JasonI
    ✭✭✭✭
    Sending you both PMs, @c0rp and @phtony06b14_ESO!
    The Elder Scrolls Online Social Team - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | ESO Knowledge Base
    Staff Post
  • c0rp
    c0rp
    ✭✭✭✭✭
    I submited a help ticket on this website. I did get a response that seems automated...well see what happens. This thread popped up on reddit....plenty of others having this happen too.

    http://www.reddit.com/r/elderscrollsonline/comments/28a1l1/05s_freeze_when_advancing_a_quest_or_group_changes/
    Force weapon swap to have priority over EVERYTHING. Close enough.
    Make stamina builds even with magicka builds.
    Disable abilities while holding block.
    Give us a REASON to do dungeons more than once.
    Remove PVP AoE CAP. It is ruining Cyrodiil.
    Fix/Remove Forward Camps. They are ruining Cyrodiil.
    Impenetrability needs to REDUCE CRIT DAMAGE. Not negate entire builds.
    Werewolf is not equal to Vamps/Bats.
  • Selodaoc
    Selodaoc
    ✭✭✭
    Using ingame ticketing is useless. You only get automated answearing that usually have nothing to do with your question.
  • pinstripesc
    pinstripesc
    ✭✭✭
    Having this problem. As mentioned in another thread, have tried all of -

    - closing the patcher
    - closing Chrome, which I usually run in the background
    - installing pending Windows updates
    - leaving group
    - turning off all addons
    - relogging, /reloadui
    - doing a repair via patcher

    2 friends who started experiencing this with me have completely different computers, 1 only uses 1 addon to jpeg screenshots.

    I JUST upgraded to an AMD Radeon R7 200 series yesterday. I've had this hiccuping for about a week.
  • sparafucilsarwb17_ESO
    sparafucilsarwb17_ESO
    ✭✭✭✭
    My wife and I are both experiencing this problem since the previous patch.
  • BultBult
    BultBult
    Soul Shriven
    I have the same issue. Mine is making it hard to play at all.
  • zazamalek
    zazamalek
    ✭✭✭
    c0rp wrote: »
    AMD here.

    NVIDIA.

    Doesn't seem to be related to the GPU.
    410
  • Misty
    Misty
    ✭✭✭
    I can also confirm this. Game freezes and sound stops for up to 5 or 6 seconds, and after it gets moving again, and even though I take my hands of keyboard and mouse, my character has moved on.

    Nvidia 770.
    Edited by Misty on June 17, 2014 12:37PM
  • BultBult
    BultBult
    Soul Shriven
    Whatever it is, it makes everything else in my computer freeze as well. Music etc.
  • Ashtaris
    Ashtaris
    ✭✭✭✭✭
    ✭✭
    Both my wife and I usually experience the lag almost the same time on different computers & graphics cards. She has a Nvidia GTX-760 and I'm using a ATI HD-7970. So whatever stuttering we are experiencing is not coming from the video cards or the computers. Looks to me to be either client or server side lag.
  • c0rp
    c0rp
    ✭✭✭✭✭
    BultBult wrote: »
    Whatever it is, it makes everything else in my computer freeze as well. Music etc.

    I havent tested that as I usually dont have music playing...that is interesting.

    Force weapon swap to have priority over EVERYTHING. Close enough.
    Make stamina builds even with magicka builds.
    Disable abilities while holding block.
    Give us a REASON to do dungeons more than once.
    Remove PVP AoE CAP. It is ruining Cyrodiil.
    Fix/Remove Forward Camps. They are ruining Cyrodiil.
    Impenetrability needs to REDUCE CRIT DAMAGE. Not negate entire builds.
    Werewolf is not equal to Vamps/Bats.
  • phtony06b14_ESO
    phtony06b14_ESO
    ✭✭✭
    Customer service wants me to download a 60GB! program to ascertain what might be the problem. I'm conflicted. I want the game to perform as it did before tha patch but 60GB is a lot of hard drive space. I only have 59GB left on my SSD so I'd have to use my storage drive but still, that's a huge program.

    Click on the golden cog icon in the top right corner of the game launcher.
    Under SETTINGS - LAUNCHER, select the ABOUT tab. This tab includes the current launcher version, minimum specifications, and information about Game Consultant.
    Click the "Game Consultant" button beneath the tool description.
    A new window will pop up. When it does, click "Run Tests." This may take a few minutes.
    When the test is complete, a new window will pop up saying "Success!" The report saves itself as a text file called Report.txt in the My Documents folder.
    To retrieve the file, click the "Open Report Location" button on the Game Consultant window, or click "Open Report" to simply view it.
    The Game Consultant is also available for direct download at the following links (add the link in a browser and press Run):

    PC
    http://goo.gl/IqHMne

    Mac
    http://goo.gl/obvELV

    This information is very important to us, not only for correcting your specific issue, but also to help our developers isolate and research problems with certain hardware and software in order to make The Elder Scrolls Online the most enjoyable experience possible. Thank you again for your patience and for being a loyal fan of The Elder Scrolls Online.
    Edited by phtony06b14_ESO on June 19, 2014 8:05PM
  • zgrssd
    zgrssd
    ✭✭✭✭
    Customer service wants me to download a 60GB!
    @phtony06b14_ESO
    Neither the game consultat anlready installed with the launcher nor the ones you linked is 300 KiB large.
    And the report file is less then 100 KiB size. Nothing even in the MiB area, much less the two digit GiB area.

    The only thing that could be about 60 GiB large woul be the public test server. Chances are you hit the PTS Checkbox while being in that menu.


    On the real issues;
    There have been some reports that ZrMiniMap might be causing such issues. While a lot of people said they "disabeled all addons", it might still help a few other cases. Also people might have meant only "the addons that might cause this issue". And it is usually the last on you expect.
    Elana Peterson (EU), Dominion, Imperial Sorc, Rune & Alchemy Crafting Char
    Leonida Peterson (EU), Daggerfall, Kajiit Nightblade, Tank & main Crafter
    Kurga Peterson (EU), Ebonhart, Ork Dragonknight, Provision Mule
    Coldblood Peterson (EU) Argonian Templer, Daggerfall, Healer
    Incendia Peterson (EU), Dominion, Dunmer Dragonknight, fire DPS & healer
    Haldor Belendor (EU), Ebonhart, Breton Sorcerer, Tank
    Fuliminictus Peterson (EU), Ebonhart, Altmer Sorcerer, Electric DPS

    Me babbling about PvE roles and Armor, Short Guide to Addon Programming (for Programmers)

    If you think anything I or somebody else said violates the Rules of this Forum, you are free to flag my posts. Till I get any notifcaion from this, I just asume you know you have no case against me or Zenimax disagrees with you.
  • CapuchinSeven
    CapuchinSeven
    ✭✭✭✭✭
    Strangely I was running fine in Eyefinity, then I decided to ditch the three screens and just get a single wide screen 29" and NOW I get performance problems along these lines.

    AMD, two 290X GPUs.
  • phtony06b14_ESO
    phtony06b14_ESO
    ✭✭✭
    zgrssd wrote: »
    Customer service wants me to download a 60GB!
    @phtony06b14_ESO
    Neither the game consultat anlready installed with the launcher nor the ones you linked is 300 KiB large.
    And the report file is less then 100 KiB size. Nothing even in the MiB area, much less the two digit GiB area.

    The only thing that could be about 60 GiB large woul be the public test server. Chances are you hit the PTS Checkbox while being in that menu.


    On the real issues;
    There have been some reports that ZrMiniMap might be causing such issues. While a lot of people said they "disabeled all addons", it might still help a few other cases. Also people might have meant only "the addons that might cause this issue". And it is usually the last on you expect.

    I suppose I could be reading it wrong, but when you follow the directions as I listed above under the about menu where you find the game consultant, it says minimum requirements 60GB. You can check for yourself by clicking the settings launcher icon. Now it may be poor positioning by Zenimax and they really mean the game requires 60GB not the game consultant, but if that's the case, why haven't they mentioned so in this thread (b/c they haven't re-visited the thread to monitor feedback)?

    EDIT: I decided to go ahead & run game consultant; I lost approximately 1 GB of SSD space.
    Edited by phtony06b14_ESO on June 22, 2014 6:48PM
  • c0rp
    c0rp
    ✭✭✭✭✭
    I tried everything under the sun with customer service to resolve the micro stutter with white quest text and enter/exit quest areas (white doorways).

    Nothing worked, I still have the issues and tech support has just stopped emailing me all together. I havent played ESO in two weeks now and I suppose I'll be desubbing even though I love the game. Kinda sucks.
    Force weapon swap to have priority over EVERYTHING. Close enough.
    Make stamina builds even with magicka builds.
    Disable abilities while holding block.
    Give us a REASON to do dungeons more than once.
    Remove PVP AoE CAP. It is ruining Cyrodiil.
    Fix/Remove Forward Camps. They are ruining Cyrodiil.
    Impenetrability needs to REDUCE CRIT DAMAGE. Not negate entire builds.
    Werewolf is not equal to Vamps/Bats.
  • phtony06b14_ESO
    phtony06b14_ESO
    ✭✭✭
    I sent customer service the info they requested over the weekend. I'll let you know how it turns out.
    Edited by phtony06b14_ESO on June 23, 2014 10:29PM
  • c0rp
    c0rp
    ✭✭✭✭✭
    Wanted to update this thread...after downloading the new content patch this issue NO LONGER exists. Problem solved and I did NOTHING but downloaded the new patch. I knew the previous patch was what was causing my problem.
    Force weapon swap to have priority over EVERYTHING. Close enough.
    Make stamina builds even with magicka builds.
    Disable abilities while holding block.
    Give us a REASON to do dungeons more than once.
    Remove PVP AoE CAP. It is ruining Cyrodiil.
    Fix/Remove Forward Camps. They are ruining Cyrodiil.
    Impenetrability needs to REDUCE CRIT DAMAGE. Not negate entire builds.
    Werewolf is not equal to Vamps/Bats.
  • phtony06b14_ESO
    phtony06b14_ESO
    ✭✭✭
    c0rp wrote: »
    Wanted to update this thread...after downloading the new content patch this issue NO LONGER exists. Problem solved and I did NOTHING but downloaded the new patch. I knew the previous patch was what was causing my problem.

    Agreed. I am no longer getting frame stutter; however I do get lag spikes but not often.
  • pinstripesc
    pinstripesc
    ✭✭✭
    Yep, patch seems to have fixed it!
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