Shattering Mirror quest bugged

MJS1614 · June 2014

The vet quest "Shattering Mirror" in the Ebonheart Pact zone Stonefalls is bugged, when you get to the part where you need to "Use Altar" the altar isn't clickable. I've reset the game and disabled all addons and it's still not clickable, I've even restarted the quest and still the same problem. As I post this there's two other people trying to click it so it's not just me.

Omnevolus · June 2014

It's not just the vet version of the quest, either. I have a lvl 16 DK attempting that quest and I'm stuck on the same step of the same quest. The altar is not targetable, but there is a quest icon on it, and the quest says to use the altar. Several other people came by when I was there, none of whom could use the altar either, confirmed in /say.

priforce · June 2014

Having the same problem!

redubious · June 2014

This is happening to me also.

Eivar · June 2014

ditto

Xexpo · June 2014

still broken

edit: in known issues "Stonefalls, Shattering Mirror: You cannot interact with the Altar.
STATUS: Currently investigating."

ZOS_GinaBruno · June 2014

Hey guys, just letting you know that we plan to have this fixed with next Monday's patch.

Eivar · June 2014

ZOS_GinaBruno wrote: »

Hey guys, just letting you know that we plan to have this fixed with next Monday's patch.

Danke for the info

radagast25 · June 2014

Thank you - I can't finish it either.
-

Moonshadow66 · June 2014

Doesn't work for me either. I'm just wondering why it worked with my first character, but not now anymore. It's not the first quest (by far!) that doesn't work now but did earlier. A golden rule: Don't repair anything that isn't broken..

rosconeko · June 2014

ZOS_GinaBruno wrote: »

Hey guys, just letting you know that we plan to have this fixed with next Monday's patch.

Wasn't fixed in today's patch... Unless it's been excluded from the patch notes? I haven't tested it yet

acutechb16_ESO · June 2014

I've got 3 broken quests in Stonefalls Veteran. Can't move to Deshaan until this is fixed. I'm at work, has anyone tested the new patch yet?

ZOS_GinaBruno · June 2014

rosconeko wrote: »

ZOS_GinaBruno wrote: »

Hey guys, just letting you know that we plan to have this fixed with next Monday's patch.

Wasn't fixed in today's patch... Unless it's been excluded from the patch notes? I haven't tested it yet

This actually didn't pass testing, so you're correct that it wasn't included in today's patch. We're trying again for next Monday, though!

Moonshadow66 · July 2014

I just encountered the same bug.. again.
Why are more and more objects not clickable anymore although they worked perfectly before? I'm tired of submitting bugs all the time, it's just a waste of time, really!

Anubis · July 2014

Funny, how quests, which were broken at the beginning, were fixed to be broken again months later... Had that problem in early access...
'Something is rotten in the state of Denmark, uhm... US,Rockville (Maryland).'

santialonso · July 2014

I have the same problem with this quest. I hope will be fixed in the next maintenance.

Milanna · July 2014

This is still not working.

Neither is "Protecting the hall" where the system is not recognizing the fact that you have defended the hall and Hrogar wants you to go search for his sons. If you leave the house, the quest will fail and you will have to defend it again. Still does not progress to actually go look for his sons.

A lot of broken quests in Stonefalls at the moment.
I did the area at launch. At that time the only problem I faced was the Balreth quest being bugged.

Now I know what beta-testing is like, only I am paying for the experience.

acutechb16_ESO · July 2014

I hit 4 broken quests in Stonefalls in one day. They fixed the main quest last patch but the others are still broken.

Drahken · July 2014

Hot fix it or its not worth coming back to 2 weeks later. Would take like 2 min to fix.

ferzalrwb17_ESO · July 2014

Every patch fixes 10 quests and breaks 5 others that were previously fixes and breaks 5 new ones that were previously fine. The number of broken quests is a constant.

I've just hit this now and came for confirmation. Right-o then. Moving along until I hit the next bugged quest.

shiva7663 · July 2014

I wonder if this bug is related to the recent changes in container looting distance.

Evergnar · July 2014

Yep, this and "defending the hall" both bugged.

maocuko · July 2014

It's still does not work ((( cannot click the altar. Please fix.

ravan8 · July 2014

Alter still does not work... seems to have been going on for a long time... how about a fix Zenimax/Bethesda.

ravan8 · July 2014

It is very nice that I got a comment badge through automated response... like wetting my black pants... feels nice and warm but nobody notices anything. Fixing the BUG would make players notice. Thank you.

Pele · July 2014

ZOS_GinaBruno wrote: »

rosconeko wrote: »

ZOS_GinaBruno wrote: »

Hey guys, just letting you know that we plan to have this fixed with next Monday's patch.

Wasn't fixed in today's patch... Unless it's been excluded from the patch notes? I haven't tested it yet

This actually didn't pass testing, so you're correct that it wasn't included in today's patch. We're trying again for next Monday, though!

Ah, okay. Thanks for the update.

macklikethetruck · July 2014

Same problem. Is there a list of "known issues" somewhere where I can check broken quests I have?

MKLS · July 2014

Just to confirm its still not working

ZOS_JasonI · July 2014

Hey there, all. Thanks for your patience. It's still our goal to provide this fix as soon as we can. We're still currently testing a fix.

Greetings, @macklikethetruck‌. We do have a Known Issues thread that we will update as soon as we can with more information about the status of this quest fix.

shiva7663 · July 2014

Completed this quest, so I can confirm that it is fixed. Thank you.