Pretty sure a 10 business-hour downtime (not including how long it takes to download basically an entire game worth of data) should warrant a free day of game time for everyone. I'm not holding my breath on there not being an emergency downtime to push a hotfix in the works tonight either.
And don't quote the EULA or the TOS to me; we got two distinct "oh crap, this is actually going to take a lot longer than we anticipated" updates from the PR brass.
Do us all a solid and right this particular wrong.