Mail from a GM or fake one ? (in game)

Lauranae · June 2014

I just received this email,
[Moderator note: removed picture, as it contained URL to a malicious phishing website.]

Is this a fake or true one?
Do i have to do something or not?

Thank you

CheesyDaedra · June 2014

I could see from 200 miles away that it's a fake GM, so try actually going to the page and submit random insults to troll the scammers, i love doing that.

ZOS_MichelleA · June 2014

Hello there, @Lauranae. Please be aware that this is definitely not a legitimate message.

Players should never log in with their The Elder Scrolls Online details on any website other than https://account.elderscrollsonline.com, which can also be reached at http://www.elderscrollsonline.com/.

The ESO Support Team will never send players to any other website to maintain their account, and Customer Support will never ask for an ESO password (or any other password) under any circumstances.

Lauranae · June 2014

errr first sorry i did not thought about the link and it was totally wrong from me

... on my *defense* i was worried and curious concerning the mail and reacted without thinking

Then thanks for answering me

Awe · June 2014

Lol, even after our mods edited original post, the picture remained (same as game developers are fixing game), and it's obvious scam... from someone, who doesn't even speak english.

Venithar · June 2014

@ZOS_MichelleA‌ You should remove the attachment as well, as players can still click it and see the photo.

fromtesonlineb16_ESO · June 2014

Venithar wrote: »

@ZOS_MichelleA‌ You should remove the attachment as well, as players can still click it and see the photo.

TBH I don't see why it was removed in the first place .. an image with a URL in it isn't going to affect a visitor and if someone chooses to enter that URL manually then on their head be it.

AngryNord · June 2014

My experience is that GMs do not send in-game mail, they use the /whisper function instead.

Seravi · June 2014

Yeah any time a GM has contacted me in game it has been with a /whisper as well. You can also report the in game mail with the F1 and add a screenshot. This will send a screenshot to support of the actual email. Then you can go to your screenshots folder and send the bugreport.jpg through support on this site as well to ensure the proper folks have the info of the scammer.

jacco_molb16_ESO · June 2014

well not even the whispers are safe, i got an ingame whisper from a fake GM that directed you to a fake loginsite. in the whisper he sayd you have to log in there or youre account will be banned.

so i made an ingame report for it with a screenshot.
so beware of scammers.

Svann · June 2014

Lauranae wrote: »

errr first sorry i did not thought about the link and it was totally wrong from me ... on my *defense* i was worried and curious concerning the mail and reacted without thinking
Then thanks for answering me

FYI, thats how they get you. Not just in game scams but other scams as well. They get you panicked so you arent thinking clearly.