Maintenance for the week of December 15:
· [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Your login information was incorrect.
Lord_Draevan
✭✭✭✭✭
✭
✭
I was playing a few minutes ago, then I get booted from the server. I try to log back in, I keep getting "your login information was incorrect". So I go on account.elderscrollsonline.com and am able to log in. I change my password just to be sure, but I still keep getting the same error code. My account still has18 days of game time left, so it's not that.
Anyone know how to fix this?
Edited by Lord_Draevan on June 22, 2014 3:50PM Anyone know how to fix this?
I'm a man of few words. Any questions?
NA/PC server
0
-
ZOS_TristanK✭✭✭✭✭
✭Hey, @Lord_Draevan. We see that you've put in a ticket with our Support Team. They are happy to investigate this issue for you and see why your log in information is not working. Please keep an eye on your inbox for their reply.0 -
phtony06b14_ESO✭✭✭Glad that you got a response from ZOS. This has happened to me on several occasions. Sometimes the website doesn't recognize my log-in either. I typically just keep trying & it eventually works.0 -
Lord_Draevan✭✭✭✭✭
✭Well I just check on account.elderscrollsonline.com, turns out my account is suspended.
I was hacked yesterday and whoever did it created characters and was boting/farming for hours before I got it back, then I get suspended today. I'm sure it's related.I'm a man of few words. Any questions?NA/PC server1 -
Fairydragon3✭✭✭✭Lord_Draevan wrote: »Well I just check on account.elderscrollsonline.com, turns out my account is suspended.
I was hacked yesterday and whoever did it created characters and was boting/farming for hours before I got it back, then I get suspended today. I'm sure it's related.
Ah that probably should have been your first clue1 -
Lord_Draevan✭✭✭✭✭
✭I don't see why I got suspended, though. I talked with ZOS by phone, they told me they knew I was hacked and that I wasn't the person boting/farming, but I still get suspended anyways? Why?I'm a man of few words. Any questions?NA/PC server0 -
Fairydragon3✭✭✭✭Lord_Draevan wrote: »I don't see why I got suspended, though. I talked with ZOS by phone, they told me they knew I was hacked and that I wasn't the person boting/farming, but I still get suspended anyways? Why?
well simple really, there are a few ways to be banned but everyone gets banned by one of two things, a person, or the system. As you said the Hacker did do some damage while he was in your account, my guess is the system got you.0 -
Lord_Draevan✭✭✭✭✭
✭I'm able to log in now. That you ZOS for fixing it quickly.I'm a man of few words. Any questions?NA/PC server0