Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

Bank Problem I've Been Silent About

Fat_Cat45
Fat_Cat45
✭✭✭✭✭
So during launch there was that whole mess with the missing bank items, etc., so I thought nothing of my specific problems at the time. Then the update was rolled out and no one spoke anything of it again, yet my specific problem still persisted. This is it:

My main character (the only character I had during the bank bug time period) can only access about half of the items in my bank (98/200 instead of 200/200). If I were to log on to any alternate character all 200/200 would appear for them. But still if I relog back to my main it still displays at 98/200 items in my bank. The amount missing varies day to day, but it was 98/200 today and roughly 120/200 yesterday.

The items are not missing or vanished, but it's annoying that my main is my crafter, and half of my crafting materials "temporarily disappear" from my bank. I haven't found a way around this for the past 40 days unless:
-I withdraw items I believe "temporarily disappear" on an alt
-I send mail from my alt
-Have someone return that mail
-Reopen it on my main.

I have not seen anyone discuss this bug, so I would assume if anyone else is affected by it they remained quiet as well.
Edited by Fat_Cat45 on May 17, 2014 3:50AM
We have contacted our Customer support team to help you solve your issue.
  • Akhratos
    Akhratos
    ✭✭✭✭
    It has been discussed.

    If the invisible item is stackable and you deposit a new one in the bank, it will stack with the already existing invisible stack and get back to normal.
  • Fat_Cat45
    Fat_Cat45
    ✭✭✭✭✭
    Archaon wrote: »
    It has been discussed.

    If the invisible item is stackable and you deposit a new one in the bank, it will stack with the already existing invisible stack and get back to normal.

    I've experimented with it and found this out myself, along with other tricks to help subdue it temporarily.
  • murmur
    murmur
    ✭✭✭
    I think that this bug is related to horse carrying capacity, because if you switch to horse that doesn't have any capacity upgrades you again see everything you got in your bank.
  • theyancey
    theyancey
    ✭✭✭✭✭
    I've found that on occasion my items do not stack. I may have 38 grapes in one slot spot and an additional 17 in another. The fix is easy though as I can drag one on top of the other and end up with one stack of 55.
    Edited by theyancey on May 18, 2014 1:06PM
  • Fairydragon3
    Fairydragon3
    ✭✭✭✭
    murmur wrote: »
    I think that this bug is related to horse carrying capacity, because if you switch to horse that doesn't have any capacity upgrades you again see everything you got in your bank.

    I have one horse, so I dont think that is it. Ive noticed this happening since 1.0.8 about 15-13 of my slots don't show in that UI display, but my bank is always full so I just deposit something I know is not in there to test it
  • murmur
    murmur
    ✭✭✭
    murmur wrote: »
    I think that this bug is related to horse carrying capacity, because if you switch to horse that doesn't have any capacity upgrades you again see everything you got in your bank.

    I have one horse, so I dont think that is it. Ive noticed this happening since 1.0.8 about 15-13 of my slots don't show in that UI display, but my bank is always full so I just deposit something I know is not in there to test it

    And you probably have upgraded that horse with more capacity and that extra capacity is what makes your bank to bug.

    I first started to notice this bug when I had something between 30 to 40 carrying capacity on my horse.
  • Fairydragon3
    Fairydragon3
    ✭✭✭✭

    Iiiiiii just don't see how that's related since the horse makes it so my bag is bigger, has nothing to do with bank
    murmur wrote: »
    murmur wrote: »
    I think that this bug is related to horse carrying capacity, because if you switch to horse that doesn't have any capacity upgrades you again see everything you got in your bank.

    I have one horse, so I dont think that is it. Ive noticed this happening since 1.0.8 about 15-13 of my slots don't show in that UI display, but my bank is always full so I just deposit something I know is not in there to test it

    And you probably have upgraded that horse with more capacity and that extra capacity is what makes your bank to bug.

    I first started to notice this bug when I had something between 30 to 40 carrying capacity on my horse.

  • murmur
    murmur
    ✭✭✭
    Iiiiiii just don't see how that's related since the horse makes it so my bag is bigger, has nothing to do with bank
    murmur wrote: »
    murmur wrote: »
    I think that this bug is related to horse carrying capacity, because if you switch to horse that doesn't have any capacity upgrades you again see everything you got in your bank.

    I have one horse, so I dont think that is it. Ive noticed this happening since 1.0.8 about 15-13 of my slots don't show in that UI display, but my bank is always full so I just deposit something I know is not in there to test it

    And you probably have upgraded that horse with more capacity and that extra capacity is what makes your bank to bug.

    I first started to notice this bug when I had something between 30 to 40 carrying capacity on my horse.

    Horse makes your bag bigger in game, but it apparently seems to bug bank in code level, because if you use horse that doesn't have extra capacity bank shows everything fine. This is probably reason for everything showing up for low lvl characters as they don't have horses with extra capacity.
  • Fairydragon3
    Fairydragon3
    ✭✭✭✭
    murmur wrote: »
    Iiiiiii just don't see how that's related since the horse makes it so my bag is bigger, has nothing to do with bank
    murmur wrote: »
    murmur wrote: »
    I think that this bug is related to horse carrying capacity, because if you switch to horse that doesn't have any capacity upgrades you again see everything you got in your bank.

    I have one horse, so I dont think that is it. Ive noticed this happening since 1.0.8 about 15-13 of my slots don't show in that UI display, but my bank is always full so I just deposit something I know is not in there to test it

    And you probably have upgraded that horse with more capacity and that extra capacity is what makes your bank to bug.

    I first started to notice this bug when I had something between 30 to 40 carrying capacity on my horse.

    Horse makes your bag bigger in game, but it apparently seems to bug bank in code level, because if you use horse that doesn't have extra capacity bank shows everything fine. This is probably reason for everything showing up for low lvl characters as they don't have horses with extra capacity.

    oh god i'm having game scripting class flash backs. "WHERE IS THIS ERROR COMING FROM? ITS PERFORMING AS EXPECTED" I am not a strong programmer
  • ZOS_TristanK
    ZOS_TristanK
    ✭✭✭✭✭
    Thanks for reporting this bug and for all of the information, folks! Our Dev team is working on a fix.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | ESO Knowledge Base
    Staff Post
  • Fairydragon3
    Fairydragon3
    ✭✭✭✭
    beginning to think it is easier to report bugs on here than it is in game. Since I reported this a week ago
  • Fat_Cat45
    Fat_Cat45
    ✭✭✭✭✭
    murmur wrote: »
    I think that this bug is related to horse carrying capacity, because if you switch to horse that doesn't have any capacity upgrades you again see everything you got in your bank.

    I'll swap to a horse with 0 capacity and see right now. I currently have 2 horses, one at 64% speed with 1 capacity, and another at 50 capacity which I always have active

    It did not change anything. I bought a completely new mount with 0 capacity and it still listed at least 50 slots of bank space "invisible"
  • cjmarsh725b14_ESO
    cjmarsh725b14_ESO
    ✭✭✭✭
    murmur wrote: »
    I think that this bug is related to horse carrying capacity, because if you switch to horse that doesn't have any capacity upgrades you again see everything you got in your bank.
    This is definitely not the case. I have a draft horse with 20+ upgrades in bag slots and a light horse with 20+ speed upgrades (and no bag upgrades). There is no difference between the number of shown bank slots when switching horses. The only common denominator seems to be that characters with both highly upgraded bags and banks will start to have random slots no longer be visible or interactable. Whenever I check my bank with an alt that has no upgraded inventory slots I see all of my bank spaces, every time. I believe they've also posted elsewhere that they're aware of the issue but I haven't seen anything resembling progress on fixing it or updating us on it unfortunately.
  • Fat_Cat45
    Fat_Cat45
    ✭✭✭✭✭
    I personally think it's an issue with items that were deposited into the bank during the original bank bug during launch. For example, the types of items I'm missing from my banks are stacks of materials I started early before lvl 10. Such as racial crafting materials like Starmetal or Bone, some Essence runes, etc.

    I'm not sure if I've noticed many items deposited recently that vanished from my main, but I'll try to pay attention to that to make sure
  • blezuemanueleb17_ESO
    same here...please fix this crap..i cant craft :))
Sign In or Register to comment.