Maintenance for the week of March 18:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – March 18, 4:00AM EDT (08:00 UTC) - 8:00AM EDT (12:00 UTC)
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• ESO Store and Account System for maintenance – March  20, 10:00AM EDT (14:00 UTC) - 12:00PM EDT (16:00 UTC)

Patch v.1.0.8 - Mac Fixes - Feedback Here Please

Moonraker
Moonraker
✭✭✭✭
As we are a day behind NA Megaserver it's not possible to test for any changes in the latest patch until tomorrow.

Therefore, it would be useful to hear from others, particularly in PvP if you have any noticeable improvement/ change in performance especially the memory crash.

The patch notes were just posted and include some that include some more memory fixes (as usually it's not likely to be a one fix cures all but hopefully some decent step forward) which may have more impact.
OVERVIEW

The Elder Scrolls Online v1.0.8 contains fixes for quest issues and blockers, in addition to fixes for the Mac client.
---
Mac Client
General
Fixed an issue for a graphics-related memory leak.
Fixed an issue for an animation-related memory leak.
Patch Notes v.1.0.8 are here.
Edited by Moonraker on May 12, 2014 4:24PM
  • Tripp3r
    Tripp3r
    ✭✭✭
    Fix the bug that forces vampires to log in and out after death or lose their passives...
  • Moonraker
    Moonraker
    ✭✭✭✭
    Tripp3r wrote: »
    Fix the bug that forces vampires to log in and out after death or lose their passives...
    This is Mac TS section. You are better posting feedback to Customer Support section.

  • Moonraker
    Moonraker
    ✭✭✭✭
    Probably a couple more hours still before the NA server is back up. Apparently also some backend work so longer;
    ZOS_GinaBruno Administrator, Moderator admin
    6:18PM Staff Post
    Just a reminder that in addition to the new build, we are also doing some backend work. We should be opening the NA megaserver in the next couple hours.
  • KhajitFurTrader
    KhajitFurTrader
    Community-Botschafter
  • Moonraker
    Moonraker
    ✭✭✭✭
    Fixed an issue for an animation-related memory leak.

    Damn. So I shouldn't have /danced on the graves of my enemies that much. ^^
    not on their BONES... ;)

  • Publius_Scipio
    Publius_Scipio
    ✭✭✭✭✭
    ✭✭✭
    Still crashing in Cyrodiil post 1.0.8. I'd say about the same time 30 mins to 1 hour before crash.
    United States of America /salute

    The Second Son of Cyrodiil
  • Yshaar
    Yshaar
    ✭✭✭
    I second Publius. Still crashing cyrodiil. Sadly, just like before. No change at all.
    Edited by Yshaar on May 13, 2014 10:16AM
  • Moonraker
    Moonraker
    ✭✭✭✭
    :( OK, thanks for feedback.

    If you don't mind posting, a couple of ZOS crash summary reports would be useful (using Spoiler tag)
    Edited by Moonraker on May 13, 2014 11:39AM
  • Randay
    Randay
    ✭✭✭
    doesn't sound so great. i was so looking forward to playing pvp tonight.
    could you guys please test and post crash logs.

    Zeni has to solve all those memory leak issues one by one
    if less really is more, then maybe nothing is everything
  • achimb16_ESO3
    achimb16_ESO3
    ✭✭
    With 1.0.8, it also still crashes in PVE after one or two hours, usually in towns. The CrashReporter also still crashes for me, so no reports are being sent.
  • beng
    beng
    No change for me. Still crashes after 5-10 minutes in Cyrodiil. In fact, just the time to ride and enter big fight.
    [reporter]
    version = 0.01
    [extra]
    ProductName = eso
    Version = eso.live.1.0.7.984657
    char.alliance = 3
    client.executablebits = 32
    client.mode = inworld
    client.renderertype = OPENGL
    client.session_start_timestamp = 2014-05-13T21:33:57.401Z
    client.time_since_load = 739
    client.uptime = 2074.2
    cpu.count = 4
    data.depotid = 4001
    data.dir = /Users/beng/Jeux/The Elder Scrolls Online EU/game_mac/pubplayer
    data.syncm = databuild
    data.version = 0.win.0.live.984657
    exe.buildnum = 984657
    exe.opt = release
    exe.reltype = public
    exe.type = client
    gfx.description = AMD Radeon HD 6750M OpenGL Engine
    gfx.deviceid = 0.0.0
    gfx.driver = 2.1 ATI-1.20.11
    gfx.vendorid = 0
    globby.address = 198.20.200.193
    globby.port = 24507
    loc.wloc = 43 703802 31556 326741 152.93
    loc.world = Cyrodiil
    loc.worldid = 43
    loc.zone = Cyrodiil^F
    login.address = 198.20.200.193
    mem.current = 3135
    mem.peak = 3136
    mem.physical = 12288
    os.platform = mac
    os.version = 13C1021
    realm.depotid = 0
    realm.id = 4001
    realm.name = EU Megaserver
    reportfield.ver = 3
    Edited by beng on May 13, 2014 11:52PM
    iMac mid 2011 - 2,5 Ghz Intel Core i5 - RAM 12Go - AMD Radeon HD6750M 512Mo - OS X 10.10.2
  • Windshadow_ESO
    Windshadow_ESO
    ✭✭✭
    A lot better for me just finished a good 8 hours of un interrupted play at level 7 to 10 around Ebonhart .

    before 1.0.8 just 4 hours of play and crash would be seen.

    this is on my antique mac pro 1.1 from 2006 it only has a pair of 3ghz dual core Xeon processors Graphics ATI Radeon HD 4870 512 MB Software Mac OS X Lion 10.7.5 (11G63) Memory 19 GB 667 MHz DDR2 FB-DIMM
    I also was abel to up the graphics to mostly high and still have a useable fps of 25 to 30 and I am driving a pair of Apple displays a 24" late 2008 (1920x1200 and a late 2005 23" also at 1920x 1200 game is played on the 24" full screen and the 23" has web browser running as well as email etc.
  • canuck1975
    Just sticking a note in here so when I play later I can remember where to post crash logs (if I crash). Still haven't tried PVP because of the crashing so might jump in tonight and see what happens.
  • Yshaar
    Yshaar
    ✭✭✭
    Process: eso [414]
    Path: /Applications/ZeniMax Online/*/eso.app/Contents/MacOS/eso
    Identifier: com.zenimaxonline.eso
    Version: 1.0.0 (1.0.0)
    Code Type: X86 (Native)
    Parent Process: ZeniMax Online Studios Launcher [164]
    Responsible: ZeniMax Online Studios Launcher [164]
    User ID: 501

    Date/Time: 2014-05-14 17:20:39.393 +0200
    OS Version: Mac OS X 10.9.2 (13C1021)
    Report Version: 11
    Anonymous UUID: 5756399B-4F33-825B-03CA-7E3B6D6D1F56


    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000

    Application Specific Information:
    terminating with uncaught exception of type std::bad_alloc: std::bad_alloc
    abort() called

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0 libsystem_kernel.dylib 0x9a315952 __pthread_kill + 10
    1 libsystem_pthread.dylib 0x94380167 pthread_kill + 101
    2 libsystem_c.dylib 0x9334b29c abort + 155
    3 libc++abi.dylib 0x9a2da6c9 abort_message + 169
    4 libc++abi.dylib 0x9a2fb47d default_terminate_handler() + 264
    5 libc++abi.dylib 0x9a2f8c30 std::__terminate(void (*)()) + 14
    6 libc++abi.dylib 0x9a2f864b __cxa_throw + 116
    7 libc++abi.dylib 0x9a2f8e74 operator new(unsigned long) + 100
    8 com.zenimaxonline.eso 0x00db8ab8 wcsncasecmp + 468168
    9 com.zenimaxonline.eso 0x00db85f4 wcsncasecmp + 466948
    10 com.zenimaxonline.eso 0x00d9215c wcsncasecmp + 310124
    11 com.zenimaxonline.eso 0x00dbec54 wcsncasecmp + 493156
    12 com.zenimaxonline.eso 0x00dbeea7 wcsncasecmp + 493751
    13 com.zenimaxonline.eso 0x00dbf22c wcsncasecmp + 494652
    14 com.zenimaxonline.eso 0x018165da wcsncasecmp + 11337706
    15 com.zenimaxonline.eso 0x0053f228 start + 5491112
    16 com.zenimaxonline.eso 0x0000b5fb start + 36219
    17 com.zenimaxonline.eso 0x0004110d start + 256141
    18 com.zenimaxonline.eso 0x00041b1b start + 258715
    19 com.zenimaxonline.eso 0x00040cf2 start + 255090
    20 com.apple.Foundation 0x9ac4976b __NSFireTimer + 117
    21 com.apple.CoreFoundation 0x96c1eeb6 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
    22 com.apple.CoreFoundation 0x96c1e873 __CFRunLoopDoTimer + 1395
    23 com.apple.CoreFoundation 0x96c9906d __CFRunLoopDoTimers + 349
    24 com.apple.CoreFoundation 0x96bd6363 __CFRunLoopRun + 1779
    25 com.apple.CoreFoundation 0x96bd59fa CFRunLoopRunSpecific + 394
    26 com.apple.CoreFoundation 0x96bd585b CFRunLoopRunInMode + 123
    27 com.apple.HIToolbox 0x9bd04b7d RunCurrentEventLoopInMode + 259
    28 com.apple.HIToolbox 0x9bd04797 ReceiveNextEventCommon + 163
    29 com.apple.HIToolbox 0x9bd046dd _BlockUntilNextEventMatchingListInModeWithFilter + 92
    30 com.apple.AppKit 0x98c77389 _DPSNextEvent + 1602
    31 com.apple.AppKit 0x98c768b0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
    32 com.apple.AppKit 0x98c6919c -[NSApplication run] + 727
    33 com.zenimaxonline.eso 0x000426ea start + 261738
    34 com.zenimaxonline.eso 0x000028b5 start + 53

    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0 libsystem_kernel.dylib 0x9a316992 kevent64 + 10
    1 libdispatch.dylib 0x9a2c08ad _dispatch_mgr_invoke + 238
    2 libdispatch.dylib 0x9a2c0546 _dispatch_mgr_thread + 52

    Thread 2:
    0 libsystem_kernel.dylib 0x9a310f7a mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x9a31016c mach_msg + 68
    2 com.zenimaxonline.eso 0x0179955d wcsncasecmp + 10825581
    3 libsystem_pthread.dylib 0x9437f5fb _pthread_body + 144
    4 libsystem_pthread.dylib 0x9437f485 _pthread_start + 130
    5 libsystem_pthread.dylib 0x94384cf2 thread_start + 34

    Thread 3:
    0 libsystem_kernel.dylib 0x9a316976 kevent + 10
    1 com.zenimaxonline.eso 0x00b94aaf AK::DSP::CStereoDelayLine::ProcessBuffer(AkAudioBuffer*, AkAudioBuffer*, AkStereoDelayChannelParams*, AkStereoDelayChannelParams*, AkStereoDelayFilterParams&, bool) + 191805
    2 com.zenimaxonline.eso 0x00b946a9 AK::DSP::CStereoDelayLine::ProcessBuffer(AkAudioBuffer*, AkAudioBuffer*, AkStereoDelayChannelParams*, AkStereoDelayChannelParams*, AkStereoDelayFilterParams&, bool) + 190775
    3 com.zenimaxonline.eso 0x00b943e5 AK::DSP::CStereoDelayLine::ProcessBuffer(AkAudioBuffer*, AkAudioBuffer*, AkStereoDelayChannelParams*, AkStereoDelayChannelParams*, AkStereoDelayFilterParams&, bool) + 190067
    4 com.zenimaxonline.eso 0x00b940a3 AK::DSP::CStereoDelayLine::ProcessBuffer(AkAudioBuffer*, AkAudioBuffer*, AkStereoDelayChannelParams*, AkStereoDelayChannelParams*, AkStereoDelayFilterParams&, bool) + 189233
    5 com.zenimaxonline.eso 0x018193a4 wcsncasecmp + 11349428
    6 libsystem_pthread.dylib 0x9437f5fb _pthread_body + 144
    7 libsystem_pthread.dylib 0x9437f485 _pthread_start + 130
    8 libsystem_pthread.dylib 0x94384cf2 thread_start + 34

    Thread 4:
    0 libsystem_kernel.dylib 0x9a3157ca __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x94381d1d _pthread_cond_wait + 728
    2 libsystem_pthread.dylib 0x94383bd9 pthread_cond_wait$UNIX2003 + 71
    3 com.zenimaxonline.eso 0x01818ecd wcsncasecmp + 11348189
    4 com.zenimaxonline.eso 0x01816c50 wcsncasecmp + 11339360
    5 com.zenimaxonline.eso 0x01818cf6 wcsncasecmp + 11347718
    6 com.zenimaxonline.eso 0x018193a4 wcsncasecmp + 11349428
    7 libsystem_pthread.dylib 0x9437f5fb _pthread_body + 144
    8 libsystem_pthread.dylib 0x9437f485 _pthread_start + 130
    9 libsystem_pthread.dylib 0x94384cf2 thread_start + 34

    Thread 5:
    0 libsystem_kernel.dylib 0x9a3157ca __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x94381d1d _pthread_cond_wait + 728
    2 libsystem_pthread.dylib 0x94383bd9 pthread_cond_wait$UNIX2003 + 71
    3 com.zenimaxonline.eso 0x01818ecd wcsncasecmp + 11348189
    4 com.zenimaxonline.eso 0x01816c50 wcsncasecmp + 11339360
    5 com.zenimaxonline.eso 0x00042fa0 start + 263968
    6 com.zenimaxonline.eso 0x01818cf6 wcsncasecmp + 11347718
    7 com.zenimaxonline.eso 0x018193a4 wcsncasecmp + 11349428
    8 libsystem_pthread.dylib 0x9437f5fb _pthread_body + 144
    9 libsystem_pthread.dylib 0x9437f485 _pthread_start + 130
    10 libsystem_pthread.dylib 0x94384cf2 thread_start + 34

    Thread 6:
    0 libsystem_kernel.dylib 0x9a3157ca __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x94381d1d _pthread_cond_wait + 728
    2 libsystem_pthread.dylib 0x94383bd9 pthread_cond_wait$UNIX2003 + 71
    3 com.zenimaxonline.eso 0x01818ecd wcsncasecmp + 11348189
    4 com.zenimaxonline.eso 0x01816c50 wcsncasecmp + 11339360
    5 com.zenimaxonline.eso 0x00042fa0 start + 263968
    6 com.zenimaxonline.eso 0x01818cf6 wcsncasecmp + 11347718
    7 com.zenimaxonline.eso 0x018193a4 wcsncasecmp + 11349428
    8 libsystem_pthread.dylib 0x9437f5fb _pthread_body + 144
    9 libsystem_pthread.dylib 0x9437f485 _pthread_start + 130
    10 libsystem_pthread.dylib 0x94384cf2 thread_start + 34

    Thread 7:
    0 libsystem_kernel.dylib 0x9a3157ca __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x94381d1d _pthread_cond_wait + 728
    2 libsystem_pthread.dylib 0x94383bd9 pthread_cond_wait$UNIX2003 + 71
    3 com.zenimaxonline.eso 0x01818ecd wcsncasecmp + 11348189
    4 com.zenimaxonline.eso 0x01816c50 wcsncasecmp + 11339360
    5 com.zenimaxonline.eso 0x00042fa0 start + 263968
    6 com.zenimaxonline.eso 0x01818cf6 wcsncasecmp + 11347718
    7 com.zenimaxonline.eso 0x018193a4 wcsncasecmp + 11349428
    8 libsystem_pthread.dylib 0x9437f5fb _pthread_body + 144
    9 libsystem_pthread.dylib 0x9437f485 _pthread_start + 130
    10 libsystem_pthread.dylib 0x94384cf2 thread_start + 34

    Thread 8:
    0 libsystem_kernel.dylib 0x9a3157ca __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x94381d1d _pthread_cond_wait + 728
    2 libsystem_pthread.dylib 0x94383bd9 pthread_cond_wait$UNIX2003 + 71
    3 com.zenimaxonline.eso 0x01818ecd wcsncasecmp + 11348189
    4 com.zenimaxonline.eso 0x01816c50 wcsncasecmp + 11339360
    5 com.zenimaxonline.eso 0x01818cf6 wcsncasecmp + 11347718
    6 com.zenimaxonline.eso 0x018193a4 wcsncasecmp + 11349428
    7 libsystem_pthread.dylib 0x9437f5fb _pthread_body + 144
    8 libsystem_pthread.dylib 0x9437f485 _pthread_start + 130
    9 libsystem_pthread.dylib 0x94384cf2 thread_start + 34

    Thread 9:
    0 libsystem_kernel.dylib 0x9a3157ca __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x94381d1d _pthread_cond_wait + 728
    2 libsystem_pthread.dylib 0x94383bd9 pthread_cond_wait$UNIX2003 + 71
    3 com.zenimaxonline.eso 0x00b503ec AK::StreamMgr::CAkIOThread::IOSchedThread(void*) + 76
    4 libsystem_pthread.dylib 0x9437f5fb _pthread_body + 144
    5 libsystem_pthread.dylib 0x9437f485 _pthread_start + 130
    6 libsystem_pthread.dylib 0x94384cf2 thread_start + 34

    Thread 10:
    0 libsystem_kernel.dylib 0x9a310fb6 semaphore_wait_trap + 10
    1 com.zenimaxonline.eso 0x00ab76a3 CAkBankMgr::BankThreadFunc(void*) + 51
    2 libsystem_pthread.dylib 0x9437f5fb _pthread_body + 144
    3 libsystem_pthread.dylib 0x9437f485 _pthread_start + 130
    4 libsystem_pthread.dylib 0x94384cf2 thread_start + 34

    Thread 11:
    0 com.zenimaxonline.eso 0x00b44b1f DSP::FDN4::ProcessBufferAccum(float*, float*, unsigned int) + 213
    1 com.zenimaxonline.eso 0x00b3f14d CAkRoomVerbFX::ProcessSpread1Out(AkAudioBuffer*) + 907
    2 com.zenimaxonline.eso 0x00b3ed61 CAkRoomVerbFX::Execute(AkAudioBuffer*) + 239
    3 com.zenimaxonline.eso 0x00b0e6ad CAkVPLMixBusNode::GetResultingBuffer(AkAudioBufferBus*&) + 93
    4 com.zenimaxonline.eso 0x00afc4d7 CAkLEngine::TransferBuffer(AkVPL*) + 39
    5 com.zenimaxonline.eso 0x00afef46 CAkLEngine::GetBuffer() + 486
    6 com.zenimaxonline.eso 0x00a9a78f CAkLEngine::Perform() + 143
    7 com.zenimaxonline.eso 0x00ab0c83 CAkAudioMgr::Perform() + 131
    8 com.zenimaxonline.eso 0x00afc04a CAkAudioThread::EventMgrThreadFunc(void*) + 74
    9 libsystem_pthread.dylib 0x9437f5fb _pthread_body + 144
    10 libsystem_pthread.dylib 0x9437f485 _pthread_start + 130
    11 libsystem_pthread.dylib 0x94384cf2 thread_start + 34

    Thread 12:: com.apple.audio.IOThread.client
    0 libsystem_kernel.dylib 0x9a310f7a mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x9a31016c mach_msg + 68
    2 com.apple.audio.CoreAudio 0x94e12e9a HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned long, unsigned long, mach_msg_header_t*, bool, unsigned int) + 138
    3 com.apple.audio.CoreAudio 0x94e0d34e HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, bool, unsigned int) + 68
    4 com.apple.audio.CoreAudio 0x94e0bb27 HALC_ProxyIOContext::IOWorkLoop() + 1111
    5 com.apple.audio.CoreAudio 0x94e0b5ff HALC_ProxyIOContext::IOThreadEntry(void*) + 167
    6 com.apple.audio.CoreAudio 0x94e15f52 ___ZN19HALC_ProxyIOContextC2Emj_block_invoke + 20
    7 com.apple.audio.CoreAudio 0x94e0b4fb HALB_IOThread::Entry(void*) + 69
    8 libsystem_pthread.dylib 0x9437f5fb _pthread_body + 144
    9 libsystem_pthread.dylib 0x9437f485 _pthread_start + 130
    10 libsystem_pthread.dylib 0x94384cf2 thread_start + 34

    Thread 13:
    0 libsystem_kernel.dylib 0x9a310f7a mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x9a31016c mach_msg + 68
    2 com.apple.CoreFoundation 0x96bd6c09 __CFRunLoopServiceMachPort + 169
    3 com.apple.CoreFoundation 0x96bd61e1 __CFRunLoopRun + 1393
    4 com.apple.CoreFoundation 0x96bd59fa CFRunLoopRunSpecific + 394
    5 com.apple.CoreFoundation 0x96bd585b CFRunLoopRunInMode + 123
    6 com.apple.AppKit 0x98e20b68 _NSEventThread + 283
    7 libsystem_pthread.dylib 0x9437f5fb _pthread_body + 144
    8 libsystem_pthread.dylib 0x9437f485 _pthread_start + 130
    9 libsystem_pthread.dylib 0x94384cf2 thread_start + 34

    Thread 14:
    0 libsystem_kernel.dylib 0x9a3157ca __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x94381d1d _pthread_cond_wait + 728
    2 libsystem_pthread.dylib 0x94383bd9 pthread_cond_wait$UNIX2003 + 71
    3 com.zenimaxonline.eso 0x01818ecd wcsncasecmp + 11348189
    4 com.zenimaxonline.eso 0x004242a3 start + 4332067
    5 com.zenimaxonline.eso 0x018193a4 wcsncasecmp + 11349428
    6 libsystem_pthread.dylib 0x9437f5fb _pthread_body + 144
    7 libsystem_pthread.dylib 0x9437f485 _pthread_start + 130
    8 libsystem_pthread.dylib 0x94384cf2 thread_start + 34

    Thread 15:
    0 libsystem_kernel.dylib 0x9a3157ca __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x94381d1d _pthread_cond_wait + 728
    2 libsystem_pthread.dylib 0x94383bd9 pthread_cond_wait$UNIX2003 + 71
    3 com.zenimaxonline.eso 0x01818ecd wcsncasecmp + 11348189
    4 com.zenimaxonline.eso 0x004242a3 start + 4332067
    5 com.zenimaxonline.eso 0x018193a4 wcsncasecmp + 11349428
    6 libsystem_pthread.dylib 0x9437f5fb _pthread_body + 144
    7 libsystem_pthread.dylib 0x9437f485 _pthread_start + 130
    8 libsystem_pthread.dylib 0x94384cf2 thread_start + 34

    Thread 16:
    0 libsystem_kernel.dylib 0x9a3157ca __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x94381d1d _pthread_cond_wait + 728
    2 libsystem_pthread.dylib 0x94383bd9 pthread_cond_wait$UNIX2003 + 71
    3 com.zenimaxonline.eso 0x01818ecd wcsncasecmp + 11348189
    4 com.zenimaxonline.eso 0x004242a3 start + 4332067
    5 com.zenimaxonline.eso 0x018193a4 wcsncasecmp + 11349428
    6 libsystem_pthread.dylib 0x9437f5fb _pthread_body + 144
    7 libsystem_pthread.dylib 0x9437f485 _pthread_start + 130
    8 libsystem_pthread.dylib 0x94384cf2 thread_start + 34

    Thread 17:
    0 libsystem_kernel.dylib 0x9a3157ca __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x94381d1d _pthread_cond_wait + 728
    2 libsystem_pthread.dylib 0x94383bd9 pthread_cond_wait$UNIX2003 + 71
    3 Awesomium 0x04d22097 ConditionVariable::Wait() + 39
    4 Awesomium 0x04d5f74e base::WaitableEvent::TimedWait(base::TimeDelta const&) + 734
    5 Awesomium 0x04d5f786 base::WaitableEvent::Wait() + 38
    6 Awesomium 0x04d3f67e base::MessagePumpDefault::Run(base::MessagePump::Delegate*) + 110
    7 Awesomium 0x04d3cbc9 MessageLoop::RunInternal() + 217
    8 Awesomium 0x04d3cc54 MessageLoop::Run() + 52
    9 Awesomium 0x04d5c445 base::Thread::ThreadMain() + 165
    10 Awesomium 0x04d44701 ThreadFunc(void*) + 17
    11 libsystem_pthread.dylib 0x9437f5fb _pthread_body + 144
    12 libsystem_pthread.dylib 0x9437f485 _pthread_start + 130
    13 libsystem_pthread.dylib 0x94384cf2 thread_start + 34

    Thread 18:
    0 libsystem_kernel.dylib 0x9a316976 kevent + 10
    1 Awesomium 0x04fc6bed kq_dispatch + 93
    2 Awesomium 0x04fc4e22 event_base_loop + 578
    3 Awesomium 0x04d07143 base::MessagePumpLibevent::Run(base::MessagePump::Delegate*) + 163
    4 Awesomium 0x04d3cbc9 MessageLoop::RunInternal() + 217
    5 Awesomium 0x04d3cc54 MessageLoop::Run() + 52
    6 Awesomium 0x04d5c445 base::Thread::ThreadMain() + 165
    7 Awesomium 0x04d44701 ThreadFunc(void*) + 17
    8 libsystem_pthread.dylib 0x9437f5fb _pthread_body + 144
    9 libsystem_pthread.dylib 0x9437f485 _pthread_start + 130
    10 libsystem_pthread.dylib 0x94384cf2 thread_start + 34

    Thread 19:
    0 libsystem_kernel.dylib 0x9a3157ca __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x94381d1d _pthread_cond_wait + 728
    2 libsystem_pthread.dylib 0x94383bd9 pthread_cond_wait$UNIX2003 + 71
    3 Awesomium 0x04d22097 ConditionVariable::Wait() + 39
    4 Awesomium 0x04d5f74e base::WaitableEvent::TimedWait(base::TimeDelta const&) + 734
    5 Awesomium 0x04d5f786 base::WaitableEvent::Wait() + 38
    6 Awesomium 0x04d3f67e base::MessagePumpDefault::Run(base::MessagePump::Delegate*) + 110
    7 Awesomium 0x04d3cbc9 MessageLoop::RunInternal() + 217
    8 Awesomium 0x04d3cc54 MessageLoop::Run() + 52
    9 Awesomium 0x04d5c445 base::Thread::ThreadMain() + 165
    10 Awesomium 0x04d44701 ThreadFunc(void*) + 17
    11 libsystem_pthread.dylib 0x9437f5fb _pthread_body + 144
    12 libsystem_pthread.dylib 0x9437f485 _pthread_start + 130
    13 libsystem_pthread.dylib 0x94384cf2 thread_start + 34

    Thread 20:
    0 libsystem_kernel.dylib 0x9a316976 kevent + 10
    1 Awesomium 0x04fc6bed kq_dispatch + 93
    2 Awesomium 0x04fc4e22 event_base_loop + 578
    3 Awesomium 0x04d07143 base::MessagePumpLibevent::Run(base::MessagePump::Delegate*) + 163
    4 Awesomium 0x04d3cbc9 MessageLoop::RunInternal() + 217
    5 Awesomium 0x04d3cc54 MessageLoop::Run() + 52
    6 Awesomium 0x04d5c445 base::Thread::ThreadMain() + 165
    7 Awesomium 0x04d44701 ThreadFunc(void*) + 17
    8 libsystem_pthread.dylib 0x9437f5fb _pthread_body + 144
    9 libsystem_pthread.dylib 0x9437f485 _pthread_start + 130
    10 libsystem_pthread.dylib 0x94384cf2 thread_start + 34

    Thread 21:
    0 libsystem_kernel.dylib 0x9a3157ca __psynch_cvwait + 10
    1 libsystem_pthread.dylib 0x94381d1d _pthread_cond_wait + 728
    2 libsystem_pthread.dylib 0x94383bd9 pthread_cond_wait$UNIX2003 + 71
    3 Awesomium 0x04d22097 ConditionVariable::Wait() + 39
    4 Awesomium 0x04d5f74e base::WaitableEvent::TimedWait(base::TimeDelta const&) + 734
    5 Awesomium 0x04d5f786 base::WaitableEvent::Wait() + 38
    6 Awesomium 0x04d3f67e base::MessagePumpDefault::Run(base::MessagePump::Delegate*) + 110
    7 Awesomium 0x04d3cbc9 MessageLoop::RunInternal() + 217
    8 Awesomium 0x04d3cc54 MessageLoop::Run() + 52
    9 Awesomium 0x04d5c445 base::Thread::ThreadMain() + 165
    10 Awesomium 0x04d44701 ThreadFunc(void*) + 17
    11 libsystem_pthread.dylib 0x9437f5fb _pthread_body + 144
    12 libsystem_pthread.dylib 0x9437f485 _pthread_start + 130
    13 libsystem_pthread.dylib 0x94384cf2 thread_start + 34

    Thread 22:
    0 libsystem_kernel.dylib 0x9a310f7a mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x9a31016c mach_msg + 68
    2 com.apple.CoreFoundation 0x96bd6c09 __CFRunLoopServiceMachPort + 169
    3 com.apple.CoreFoundation 0x96bd61e1 __CFRunLoopRun + 1393
    4 com.apple.CoreFoundation 0x96bd59fa CFRunLoopRunSpecific + 394
    5 com.apple.CoreFoundation 0x96bd585b CFRunLoopRunInMode + 123
    6 com.apple.Foundation 0x9ac4e2f9 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 277
    7 Awesomium 0x04d08054 base::MessagePumpNSRunLoop::DoRun(base::MessagePump::Delegate*) + 116
    8 Awesomium 0x04d081ea base::MessagePumpCFRunLoopBase::Run(base::MessagePump::Delegate*) + 74
    9 Awesomium 0x04d3cbc9 MessageLoop::RunInternal() + 217
    10 Awesomium 0x04d3cc54 MessageLoop::Run() + 52
    11 Awesomium 0x04d5c445 base::Thread::ThreadMain() + 165
    12 Awesomium 0x04d44701 ThreadFunc(void*) + 17
    13 libsystem_pthread.dylib 0x9437f5fb _pthread_body + 144
    14 libsystem_pthread.dylib 0x9437f485 _pthread_start + 130
    15 libsystem_pthread.dylib 0x94384cf2 thread_start + 34

    Thread 23:
    0 libsystem_kernel.dylib 0x9a316046 __workq_kernreturn + 10
    1 libsystem_pthread.dylib 0x94380dcf _pthread_wqthread + 372
    2 libsystem_pthread.dylib 0x94384cce start_wqthread + 30

    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x00000000 ebx: 0xa0ed4c0c ecx: 0xbfffcb0c edx: 0x9a315952
    edi: 0xa0f891a8 esi: 0x00000006 ebp: 0xbfffcb28 esp: 0xbfffcb0c
    ss: 0x00000023 efl: 0x00000206 eip: 0x9a315952 cs: 0x0000000b
    ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
    cr2: 0xa0ed3d00

    Logical CPU: 0
    Error Code: 0x00080148
    Trap Number: 132


    Binary Images:
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    0x7b79000 - 0x8108fe3 +com.nvidia.cg (3.1.0013 - 0) /Applications/ZeniMax Online/*/eso.app/Contents/Frameworks/Cg.framework/Cg
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    0x904d5000 - 0x904e3ff7 com.apple.Sharing (132.2 - 132.2) <87DBFC7A-9689-3B8E-AD16-5A9DFF9DE625> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
    0x904e4000 - 0x9050fff7 libsystem_network.dylib (241.3) <71EBA489-386D-3608-ADE6-CB50EBD1AB1B> /usr/lib/system/libsystem_network.dylib
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    0x911e6000 - 0x91215ff7 com.apple.framework.SystemAdministration (1.0 - 1.0) <1BD6205B-7C66-3B7B-AC8C-11BE34F7CF6B> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/SystemAdministration
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    0x91255000 - 0x91260ff6 com.apple.NetAuth (5.0 - 5.0) <3B2E9615-EE12-38FC-BDCF-09529FF9464B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
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    0x9165a000 - 0x91664ff7 com.apple.DirectoryService.Framework (10.9 - 173.90.1) <6CD2D996-2972-30A3-B4AD-BB1B816EFDCC> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
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    0x9182f000 - 0x91884ff3 com.apple.ImageCaptureCore (5.0 - 5.0) <69A007AE-4654-3C79-9AF6-5EC8F173F225> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
    0x91885000 - 0x91885fff com.apple.Carbon (154 - 157) <6E680560-FD53-3C00-BDF7-7AFA28747DC8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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  • curlyqloub14_ESO
    curlyqloub14_ESO
    ✭✭✭✭
    Still getting the same amount of crashes it seems. PvE - sometimes I last a few hours, sometimes less, depending on where I am and what I've been doing. Sometimes the ESO crash reporter launches, sometimes it doensn't. Basically, from my point of view, nothing has changed.
  • canuck1975
    OK, just crashed when just standing around. I stopped playing for about 10 minutes and came back to it crashed. The reporter worked but I also wanted to share it here as well.

    Here's the log:

    [reporter]
    version = 0.01


    [extra]
    ProductName = eso
    Version = eso.live.1.0.7.984657
    char.account = canuck1975
    char.alliance = 3
    char.name = Ylbentie
    client.executablebits = 32
    client.mode = inworld
    client.renderertype = OPENGL
    client.session_start_timestamp = 2014-05-14T23:23:19.597Z
    client.time_since_load = 2409
    client.uptime = 4426.5
    computer.name = MacBookPro.local
    computer.user = canuck1975
    cpu.count = 4
    data.depotid = 4000
    data.dir = /Applications/ZeniMax Online/The Elder Scrolls Online/game_mac/
    data.syncm = databuild
    data.version = 0.win.0.live.984657
    exe.buildnum = 984657
    exe.opt = release
    exe.reltype = public
    exe.type = client
    gfx.description = NVIDIA GeForce GT 750M OpenGL Engine
    gfx.deviceid = 0.0.0
    gfx.driver = 2.1 NVIDIA-8.24.9 310.40.25f01
    gfx.vendorid = 0
    globby.address = 198.20.200.24
    globby.port = 24501
    loc.wloc = 202 309099 14240 203660 266.84
    loc.world = Rivenspire
    loc.worldid = 202
    loc.zone = Rivenspire
    login.address = 198.20.200.24
    mem.current = 1848
    mem.peak = 2102
    mem.physical = 16384
    os.platform = mac
    os.version = 13C1021
    realm.depotid = 0
    realm.id = 4000
    realm.name = NA Megaserver
    reportfield.ver = 3
  • Moonraker
    Moonraker
    ✭✭✭✭
    canuck1975 wrote: »
    OK, just crashed when just standing around. I stopped playing for about 10 minutes and came back to it crashed. The reporter worked but I also wanted to share it here as well.
    Thanks for posting the crash summary @canuck1975.

    The summary shows that the client had been up for a bit over an hour. Even just standing the memory can go up as other players enter the area around the character, or it rains, or some other changes etc. So it can crash even doing nothing.

    But looking at your summary is is not the memory issue as they is plenty of memory left before the limits we usually see:
    mem.current = 1848
    mem.peak = 2102
    So it seems there was another reason for the crash. Hard to say what it was but could have been server side, or maybe corrupt data or heat issue on the MacBook Pro, or connection issue, just as a few possible causes.
  • canuck1975
    I know, it's very interesting that it crashed. I've kept an eye on the memory since I stumbled on the thread. I'm not that annoyed by the crashes (yet) but we'll see how things go. ;)
  • Randay
    Randay
    ✭✭✭
    i yesterday played in cyrodil.
    it lasted once for 40 minutes and once for 25-30 minutes.
    My personal impression is, that it has definitely improved since earlier versions as i always crashed after about 15 minutes.

    improvement? => yes
    resolved? => no

    only my personal impression
    if less really is more, then maybe nothing is everything
  • Yshaar
    Yshaar
    ✭✭✭
    I have an update on Cyrodiil crashes: I just played 1,5h without one crash, but I did not contribute in large siege during this time. I am testing out if maybe disabling music and/or sound does have something to do with the crashes.
  • Moonraker
    Moonraker
    ✭✭✭✭
    Yshaar wrote: »
    I have an update on Cyrodiil crashes: I just played 1,5h without one crash, but I did not contribute in large siege during this time. I am testing out if maybe disabling music and/or sound does have something to do with the crashes.
    Thanks for feedback @Yshaar. Interesting to hear how it goes with disabling those.

    In Cyrodiil away from big battles I find it no different from questing etc in terms of crash frequency. In fact I think away from other players, it is quieter usually and uses maybe less memory due to that. It's the large number of players on grid in a big battle with effects etc. that seems to really hammer the memory.

    The latest fixes if anywhere would improve things, even if it was not a big difference, in those situations with lots of players and in changing zones. This reflects a bit what the other guys have noted that it seems to have helped to some degreee, though it still does happen more frequently than PVE.
    Edited by Moonraker on May 15, 2014 12:34PM
  • mcfaen
    mcfaen
    I just sold my windows pc today because i have no room for two computers anymore. I have not played ESO on my iMac before and reading about all the problems you have with the mac client makes me regret i didnt wait to sell my winbox. I am downloading the client now ... =C

    So is this a osx problem or just on some macs like macbooks, imacs, old or new mac?
  • KhajitFurTrader
    KhajitFurTrader
    Community-Botschafter
    mcfaen wrote: »
    So is this a osx problem or just on some macs like macbooks, imacs, old or new mac?

    The problem lies within the memory management of the code, and thus the crashes occur on all (supported) OS X versions on all Macs.
  • Publius_Scipio
    Publius_Scipio
    ✭✭✭✭✭
    ✭✭✭
    Today I had a pretty good experience in Cyrodiil. Lasted more than an hour before crashing. Nothing crazy like 4+ hours or something but definitely more than 1. Possible server side improvements with latest server maintenance?
    United States of America /salute

    The Second Son of Cyrodiil
  • Moonraker
    Moonraker
    ✭✭✭✭
    Today I had a pretty good experience in Cyrodiil. Lasted more than an hour before crashing. Nothing crazy like 4+ hours or something but definitely more than 1. Possible server side improvements with latest server maintenance?
    Think it's what you may expect from some incremental memory fixes and maybe also server playing nice but server side would not effect memory usage so much only performance, lag, logout etc.
  • canuck1975
    I played PVE for about 1.5 hours last night with no problems. I finally jumped into Cyrodill and crashed after about 20 minutes. Still not a memory leak issue though so totally confused. Anyway, here's the log:
    [reporter]
    version = 0.01


    [extra]
    ProductName = eso
    Version = eso.live.1.0.7.984657
    char.account = canuck1975
    char.alliance = 3
    char.name = Ylbentie
    client.executablebits = 32
    client.mode = inworld
    client.renderertype = OPENGL
    client.session_start_timestamp = 2014-05-16T22:34:45.925Z
    client.time_since_load = 900
    client.uptime = 1520.4
    computer.name = MacBookPro.local
    computer.user = canuck1975
    cpu.count = 4
    data.depotid = 4000
    data.dir = /Applications/ZeniMax Online/The Elder Scrolls Online/game_mac/
    data.syncm = databuild
    data.version = 0.win.0.live.984657
    exe.buildnum = 984657
    exe.opt = release
    exe.reltype = public
    exe.type = client
    gfx.description = NVIDIA GeForce GT 750M OpenGL Engine
    gfx.deviceid = 0.0.0
    gfx.driver = 2.1 NVIDIA-8.24.9 310.40.25f01
    gfx.vendorid = 0
    globby.address = 198.20.200.151
    globby.port = 24507
    loc.wloc = 43 103347 36672 260835 -122.25
    loc.world = Cyrodiil
    loc.worldid = 43
    loc.zone = Cyrodiil
    login.address = 198.20.200.151
    mem.current = 1812
    mem.peak = 1911
    mem.physical = 16384
    os.platform = mac
    os.version = 13C1021
    realm.depotid = 0
    realm.id = 4000
    realm.name = NA Megaserver
    reportfield.ver = 3
  • zauberfalke
    My client crashes around every 5 min, very frustrating
  • pronkg
    pronkg
    ✭✭✭✭
    My client crashes around every 5 min, very frustrating

    I think this will have to do with your Mac rather then the game.

    I'm able to play on an old MacBook on very low settings.


    I have 3 macs in my home and all seem to have the same issue with crashing at some point due to memory leakage.

    It did get slightly better since last update. But the problem is still there.


  • Moonraker
    Moonraker
    ✭✭✭✭
    My client crashes around every 5 min, very frustrating
    In PVE or PvP? Please copy/ paste the summary from the ZOSCCrash Reporter when it happens next and it should help find out why.

    It should not be crashing that often even in PvP.
  • Randay
    Randay
    ✭✭✭
    mcfaen wrote: »
    I just sold my windows pc today because i have no room for two computers anymore. I have not played ESO on my iMac before and reading about all the problems you have with the mac client makes me regret i didnt wait to sell my winbox. I am downloading the client now ... =C

    So is this a osx problem or just on some macs like macbooks, imacs, old or new mac?

    This is some programming issue @mcfaen the 32 bit client is limited to around 2,5 gb of ram. The problem is that if memory sums up to that number the client can't handle it anymore as it is only able to address that roundabout 2,5 gb. So if some memory gets "stuck" and not "freed" again quickly enough your client will crash.
    It improves with every patch they release, but the final solution will be the 64 bit client.
    My client crashes around every 5 min, very frustrating

    Must be mac side not client side. Quit all program's before starting game. Disable Add-ons
    if less really is more, then maybe nothing is everything
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