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Error 303 - Connection to the server timed out. Can't log in! (EU)

Ruddertail
Ruddertail
✭✭✭
When I attempt to log in, I get to the character screen. So far so good. But when I try to actually log in as my character, I get the error message about the server connection timing out. Restarting the game, launcher and my computer has done nothing good.

Is the EU server having some issues at the moment or is this a client-side problem?
  • Ruddertail
    Ruddertail
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    Message changed to "an error has occurred, wait a few minutes and try again". The server is definitely having issues, so I suppose now's a good a time for a nap as any.
  • Ruddertail
    Ruddertail
    ✭✭✭
    This is still occurring, maybe one login attempt out of 10 is successful.
  • afreemanb14_ESO
    afreemanb14_ESO
    Soul Shriven
    I'm having the same problem here. I tried checking for updates and repairing from the launcher but nothing has worked.
    Vokundein
    Erodex - Oathsworn
    Legend Gaming Website | Join Us
  • ZOS_JasonI
    ZOS_JasonI
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    Hey there, everyone. If you're experiencing error 303, we recommend adding the game, launcher and "account.elderscrollsonline" as exceptions to your firewall and antivirus programs.

    We also suggest disabling any add-ons that you may have running to see if this is causing the error. If you're still unable to log in, be sure to submit a help ticket so that our Support Team can assist further. Thanks!
    Edited by ZOS_JasonI on May 11, 2014 12:10AM
    The Elder Scrolls Online Social Team - ZeniMax Online Studios
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    Staff Post
  • YourNameHere
    YourNameHere
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    I have this problem the first time I try to log into TESO after I freshly boot up my pc. Doesn't matter the time of day.

    My first log on ends in error 303 OR I get kicked out after 2 minutes of playing. It's so so wierd.
    NA Megaserver / RPer
    Alinyssa Gaethar - AD || Raahni-do - AD || Wind-In-Tree's-Shadow - DC
  • Iorail
    Iorail
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    Disable all addons, and if you have either ESOHead or ESOhead Markers, delete those completely. You can thank me later :)
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