Maintenance for the week of March 3:
• PC/Mac: No maintenance – March 3
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
• ESO Store and Account System for maintenance – March 6, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• PC/Mac: No maintenance – March 3
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
• ESO Store and Account System for maintenance – March 6, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
Add a reason for why people unsubscribe
rived
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Hello Zenimax,
we just unsubscribed one of our accounts, (gf doesn't have as much patience as I do).
You should get your web guys to add a small survey to why customers unsubscribe, how else will you know, and be able to act accordingly?
Pretty sure your anti churn guys requires this information as well.
Edit: Sorry, maybe the title was unclear, I'm talking about our account page, when you click unsubscribe, it should open a small web survey.
Edited by rived on May 1, 2014 10:45AM we just unsubscribed one of our accounts, (gf doesn't have as much patience as I do).
You should get your web guys to add a small survey to why customers unsubscribe, how else will you know, and be able to act accordingly?
Pretty sure your anti churn guys requires this information as well.
Edit: Sorry, maybe the title was unclear, I'm talking about our account page, when you click unsubscribe, it should open a small web survey.
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They don't give much feedback on the features they are working on or ETAs on maintenance. If i am going to pay each month i would like to see what new shiny things i will be seeing within that month.
Isn't too much to ask for.0 -
Phantax✭✭✭✭✭
✭End game isn't what they expected !
(not saying that's my opinion, you just asked for a possible reason)High Elf Sorcerer VR12 - Destro / Resto Staff
I'm a werewolf. If you vamps don't like it.... Bite me !
We're not retreating... we're advancing in a different direction !0 -
Fenbrae✭✭✭They should add a pop-up window to the Unsubscribe button, asking if you are sure that you want to unsub.
If you choose Yes, they bill you for 90 more days.Currently playing:
Swims-In-Sap - CP200+ - Argonian Templar
I like my healing like i like my characters: generic0 -
Inzababa✭✭✭vampîres !Resistance is FUtilezCivilized men are more discourteous than savages because they know they can be impolite without having their skulls split, as a general thing.Tyranny, like hell, is not easily conquered; yet we have this consolation with us, that the harder the conflict, the more glorious the triumph. What we obtain too cheap, we esteem too lightly: it is dearness only that gives every thing its value.
Resistance is FUtilez0 -
Beast85Soul ShrivenReasons? I'll bring you 2 for fun.
Timer on boss loot, could have been solved with the unique attribute on blue items.
Very long and no ETA on Server Manteinance.
Sad thing is, no Developer will notice see this.0
