Our EU servers, when are they comming ?

guterreeb17_ESO

jircris11 wrote: »

would you rather them move the EU server to EU without making sure it will run properly then having to shut it down AGAIN while it is returned to the US to be fixed. OR would you rather wait and have it sent there when it is ready? honestly ppl its not a big deal i have friends from EU and Aus who are playing the EU server with NO LAG.

I would rather have a EU server In the EU like any other decente normal game at launch in 2014 that says it has a EU server.
Nad playing in EU with no Lag to the US is impossible, it's Fisics can't go agains fisics... They can have more or less but they will always have lag.
And for me anything above 100ms is Lag since I'm used to play with beteween 20 and 60ms at tops

jircris11

If you wish you claim that every mmo who promised an EU server at launch had one in EU then please list the names and i will be MORE THEN HAPPY to prove that it was ether ( A ) run by an EU company or ( B ) Was shipped a few month after. This is one argument your not going to win with me considering i have played close to every mmo out there, from P2P to F2P.As for not being able to play with out lag, it is quite possible. i play Korean mmos and such with no lag and their servers are across the globe.

NA to EU distance 4,903 mi or 7890.61Kilometers

NA to Korea 6,563 mi or 9.656064 Kilometers

So unless you can explain why i can play lag free on Korean servers and yet you lag at a lesser distance. my point will remain that you are able to play eso with no lag. The only lag they experience is the same that everyone in NA does from time to time. Other then that have a nice day, and just wait they will be sending the server to the EU when it is ready. Trust me my friends are eager as well.

jircris11

WoW= November 23 2004 - World of Warcraft launches in North America, Australia and New Zealand. February 11 2005 - World of Warcraft launches in Europe (took them 3 months to localize a EU server.) http://www.wowwiki.com/Timeline_(World_of_Warcraft)

Rift= same as WoW both being relatively large company

Warhammer= Had a base in EU and had its own team working on that version

Swtor= It is Bioware most of the server development was in EU then sent to NA other then the EU servers ofcorse December 20, 2011 was the launch for both NA and EU but then EU was pushed back 5 days due to a connectivity issue.http://en.wikipedia.org/wiki/Star_Wars:_The_Old_Republic

GW= EU server was actually in NA for 2 years before being sent over to EU due to restrictions http://en.wikipedia.org/wiki/Guild_Wars

GW2= Both servers for EU and NA are actually ran from the same locations as the GW1 servers. i play on piken square and i don't lag.

Even Freaking Tera= Is a different team then the NA version. I suggest you do your research before calling me an idiot. And side note if you are going to continue calling insulting me like a child when you APPARENTLY have no idea on how anything works then...well....stop posting, that simple you will get your EU server when you get it. Anyhow i am done with this thread i have already made my point and even showed proof. if you continue this pointless debate then it just shows you wish to argue for the sake of not wanting to lose.

LadyChaos

TBH I don't know why anyone is giving EU crap about them wanting servers in EU... arguing what lag is acceptable or not is quite pointless to the OP.

I saw in the reddit article they said they were planning the move to coincide with their gold seller/spam system polishing. It does make sense to me as it is the #1 complaint for both servers, but I'm on NA so I get I don't really comprehend how aggravating it might be for your guys. I hope it gets worked out soon for yas, all of us.

http://dulfy.net/2014/05/01/eso-may-1-reddit-ama-transcript/

Kallion

jircris11 wrote: »

i have friends from EU and Aus who are playing the EU server with NO LAG.

Are they using Star Trek technology? Joking.

Two facts here:
1st. Only some of the EU countries that are close to the Netherlands-Boston route have limited lag. And that can be questionable during high traffic days as the backbone gets loaded.
2nd. Australia uses a different backbone to connect to the US, where the EU server is situated. Besides the 23m of Oceania's population has an easier time reaching the US than the 500m of the EU (2013 estimates).

In short, common sense dictates that upon launch, all servers should be prepared, ready and deployed. Any other option is a strategic business failure, unless the company already does not care about the EU market.

On a more general note...
In my humble opinion, this is what takes place:

Initial Phase:
This is the first month after the deployment. Company monitors sales and activity on the megaserver that they have deployed in their offices. It is known that after the end of the first 30 days, the first wave of people leave. In that case, they will wait to see how much the server load will decrease.

Phase Two:
This part determines how much of the original megaservers becomes free of load. This is not some mega computer, rather than racks on fiber optics. Linux pretty much allows that type of connectivity to act as one big computer.
The racks that are not in use, will be removed and transported to the EU for redeployment.

Phase Three:
If the number of subscriptions from the EU remain within a financially acceptable level, the company will lease the necessary lines, space and services to install the server racks there. With this step, they won't have to suffer losses for unused server parts if the subs fall too much. Smart, but dangerous.
And communication wise, they will respond that they listened to their subscribers and went through the trouble of installing the new server... which is actually part of the old one that's not being used.

Contingency Phase:
If the subscriptions from the EU drop too much, only the hard core members will most likely remain. In that case, the company will not take the financial risk of installing anything in another continent.

With that plan, they attempt to limit their losses. But the issue is that they also limit their profits. A good game is made or broken at start. If it's only bugs, that can sooner or later be dealt with. But when we have a game that falls mostly within the action categoy with high delays in response, then the entire experience entails more frustration than joy.

From my area, dead at night, the best ping I can get to the Maryland backbone (Zenimax's office area) is 178ms. Add the traffic and the extra server hops and you can estimate the average response rate. Add the lag spikes and, well, dialup starts sounding pretty good at that point!

Manofmisery

To me this is one of the biggest issues and the reason why i won't subscribe. If they aren't investing in the game why should i. Along with the rediculous preorder bonus (talking about the any race in any faction here) it ruined the game for me. Why would you even give away bonusses like that for a game where you expect the players to pay a monthly fee. There are lot's of things in this game where they cut into their own profit's.

It's like they are stuck in between two payment methods for the product but never had the balls to push in either direction. And as an end product they are stuck between two walls ,they don't give you an incentive to pay the monthly fee an neither are they making attempts to push it in a diffrent payment direction. They want the best of both worlds but get neither.

Kallion

I was in SWTOR, Guild Wars 2 & Rift since early start. All three started with EU servers. No exceptions. And Trion is not a big company. Watch their videos and they'll admit that themselves as they were proud to be able to provide regular content updates while "being a small company".

Also...
I have the habbit of connecting to both sides of the Atlantic until I select a place for a change of pace in communities and the numbers speak the truth (besides the IPs). In SWTOR the latency in the US server was 288ms (East Coast) and 96ms on the EU server (Shaltin Tunnels back then) that I was in (now moved to The Progenitor... and yes I still sub in SWTOR).

In short, SWTOR & Rift EU servers were (at launch) and are housed in Amsterdam.

The difference with Guild Wars 2 (that made some suspicious) was that their authorization server was in Dallas, Texas (that also sends the verification emails), but their physical server location (EU) was and is in Germany (Frankfurt).

Let's use common sense, please. Is the EU a significant market or not?
Otherwise just use a global server and be done with it. Don't brand an "EU" server when there is none in the actual EU. Kind of reminds me my journey in the US when I visited a super market. I encountered a product (super chemical/processed cheese) that had a big sign on it saying "Real Cheese". Only that was the name of the company and had nothing to do with the product itself (which was anything except actual cheese).

hauke

some people belive that the servers are in the office of zenimax, the servers are in a serverfarm of a provider... doesent matter if the serverfarm is in europe or america, the software is administrated through the internet, theres noone in the serverroom putting in dvd s or using a keyboard on a server... they get administrated via internet. if new software is installed they get theire software update from the internet, for administrative reasons it does not matter where thes physical servers are, it only matters for the players and their lag.

DakotaCoty

ZOS_TristanK wrote: »

Hi, folks. While we do not yet have a firm date for when the EU server will be moved, we want to assure you that the move is still planned.

I hope this change is coming soon, as a regular tank, it's becoming hard to fight melee in dungeons with everyone darting all over the place and my sword being constantly stuck in mid-air

LadyChaos

I know now one cared about my reply.. but the only thing I saw from interview that was holding back the EU changeover was their confidence of gold-farmer deduction is ready to transfer..

Mothanos

Dont forget that this is an action based mmo.
We are not talking about tab targeting here...
Play a melee character in pvp or pve and try hitting something...
Some days its betetr then others but man it can frustrate the sh it out of you when you cant hit anything.

Sorry to say but people dont pay a sub to get frustrated.
Try doing some Veteran dungeons.....where your sword hangs in mid air for 3 seconds...and you stand in the poo...
Pure torture to play at some points

The EU servers need to come sooner rather then later or its Zenimax who is going to lose more and more players due to all diffrent reasons.
This mmo is one of the most bugged sub based mmo i have played in recent years.

From lag to OP vampires to skill delay to passives not working and infniteloading screen, the list of bugs is insane
People payed for a product that should be near finished state yes, not paying for an open beta with 6 downtimes a week and still no patch out that fixes the most anoying bugs...

I have patience as i payed up another month, but man i can understand why many are quiting already !
What we need to know is when are the servers comming and when are these bugs fixed ?

Communication goes a long way !

Xaei

In all honesty, I wouldn't be surprised if the reason they aren't moving it just yet is to see how the game pans out.

If the game goes F2P or even worse, shuts down, which wouldn't be too far-fetched given the reception of the game, then a big server move might be seen as an unnecessary or even unaffordable cost.

Naphariel

A separate EU server was a mistake from the start.
During the development they kept talking about "megaservers" and how everyone will play on the same one, only to suddenly split it into two for some reason.

The EU server is a joke, Zenimax obviously never took it seriously, and it's only a matter of time before it's merged into the NA one. It's inevitable at this point.

This is coming from an european player btw.

GeeYouWhy

My guess is that the population will drop too much before they move the server and instead we will be blessed with a server merge.

Mothanos

That would be instandly unsub for me and many other people.
No other way to say this.

There are studio's out there that dont even have ahalf the budget this studio has and have both USA / EU servers.
To lie against your playerbase as a studio means you make it realy hard on yourself to sell future products.

Lets wait and see what this months brings, if no news about installing EU servers before my next sub is up its game over for me.
Will not support studio's with broken promises.

I mean its something else if they cant or havent fixed a bug quest, its a totaly diffrent story if you dont hold your word to a entire continent playing with lag issues / skill delays.

silent88b14_ESO

Servers don't have ruby slippers. Server moves have to be carefully engineered. Planning takes time. Procurement takes time. Negotiating the political landscape takes time. Gathering signatures and finding agreement on terms with multinational requirements also takes time.

guterreeb17_ESO

silent88b14_ESO wrote: »

Servers don't have ruby slippers. Server moves have to be carefully engineered. Planning takes time. Procurement takes time. Negotiating the political landscape takes time. Gathering signatures and finding agreement on terms with multinational requirements also takes time.

Something that should have been done months before launch

there is no excuse don't try and make one you have no point and you are wrong in all the universes in existense!

EU server In EU now (should have been in at launch already)

Aerieth

jircris11 wrote: »

would you rather them move the EU server to EU without making sure it will run properly then having to shut it down AGAIN while it is returned to the US to be fixed. OR would you rather wait and have it sent there when it is ready? honestly ppl its not a big deal i have friends from EU and Aus who are playing the EU server with NO LAG.

Thanks for this joke, made my morning.

On a more serious note:
I do trust ZeniMax when they say that they'll move the servers. This was the first time where we had a MMO where there are no separated servers, why can't it be the first time where the servers are being moved after the launch?

I makes perfect sense to keep the EU servers in the US if there is much fixing needed. It's a lot easier and faster to fix bugs with the crew that made the game instead of teaching a new European crew to handle things, who prolly are there with the team taking notes and stuff to get ready for when they'll have to keep the servers up to speed.

That being said: The lag at the moment is unbearable. I'm currently progressing through

my second Veteran Alliance

and the lag is making blocking / dodging enemy attacks nearly impossible. Basically what is happening is this: A boss mob starts to prepare for a special attack or a heavy attack. I get a visual indication of that and dodge. What really happens is that by the time my client gets the message from the server, the attack has pretty much already landed, so to put it simply: It's impossible to dodge them most of the time.

The lag affects every aspect of the game and I hope the servers will move soon, as PvP and high end PvE are plain torture with this kind of lag.

Coni

I was wondering about this myself - I've not really experienced any more lag than has been reported by people in the US - I'm in Scotland, in an international guild with members on both sides of the pond, playing on the EU server. When there is occasionally some lag, we usually ALL get it, including the players who are in the US and elsewhere. Come to that, Neverwinter and STO each have a single worldwide server and their servers are in California - my ping to those is usually fine

Coni

When I come to think about it, my days of playing EQ2 and Vanguard were spent on US servers, as the folk I played with were in the US. So don't blame the server location, there may be other reasons for the problems