Maintenance for the week of March 3:
• PC/Mac: No maintenance – March 3
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
• ESO Store and Account System for maintenance – March 6, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)

Random Crashes

Azazelbishop
Today i tryed to get into the game on a alt and as soon as my character loaded the game crashed here is the crash report also i don't know why it's saying my name is char.name = Lókì the charaters name is lókí
====================================================================
eso has stopped working.
====================================================================

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.1.0.5.972475
branch = live
char.alliance = 3
char.name = Lókì
client.executablebits = 32
client.mode = inworld
client.renderertype = D3D11
client.session_start_timestamp = 2014-04-26T20:42:45.610Z
client.time_since_load = 52
client.timestamp = 2014-04-26T21:04:04.266Z -frme 63562-
client.uptime = 1278.8
cpu.arch = 0
cpu.count = 6
cpu.level = 16
cpu.type = 586
data.depotid = 4000
data.dir = D:/Program Files (x86)/Zenimax Online/The Elder Scrolls Online/
data.syncm = databuild
data.version = 0.win.0.live.972475
exe.buildnum = 972475
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = 13.200.11.0
gfx.deviceid = 26392.-511568053.0
gfx.driver = AMD Radeon HD 6900 Series
gfx.vendorid = 4098
globby.address = 198.20.200.24
globby.port = 24506
loc.wloc = 141 110550 11985 330737 138.87
loc.world = Glenumbra
loc.worldid = 141
loc.zone = Glenumbra
login.address = 198.20.200.24
mem.current = 1082
mem.peak = 1082
mem.physical = 8152
os.osbits = 64
os.platform = windows
os.version = 6.1.7601.Service Pack 1
ptime = 0
realm.depotid = 0
realm.id = 4000
realm.name = NA Megaserver
reportfield.ver = 3
version.major = 1
version.patch = 0
version.subpatch = 5
Edited by Azazelbishop on April 27, 2014 2:53AM
We have contacted our Customer support team to help you solve your issue.
  • Azazelbishop
    heres another one this time on my main and opening a chest
    ====================================================================
    eso has stopped working.
    ====================================================================

    [reporter]
    version = 0.01


    [extra]
    ProductName = eso
    Version = eso.live.1.0.5.972475
    branch = live
    char.alliance = 1
    char.name = Azazelbishop
    client.executablebits = 32
    client.mode = inworld
    client.renderertype = D3D11
    client.session_start_timestamp = 2014-04-26T21:21:08.474Z
    client.time_since_load = 276
    client.timestamp = 2014-04-26T22:30:45.216Z -frme 223570-
    client.uptime = 4176.9
    cpu.arch = 0
    cpu.count = 6
    cpu.level = 16
    cpu.type = 586
    data.depotid = 4000
    data.dir = D:/Program Files (x86)/Zenimax Online/The Elder Scrolls Online/
    data.syncm = databuild
    data.version = 0.win.0.live.972475
    exe.buildnum = 972475
    exe.opt = release
    exe.reltype = public
    exe.type = client
    gfx.description = 13.200.11.0
    gfx.deviceid = 26392.-511568053.0
    gfx.driver = AMD Radeon HD 6900 Series
    gfx.vendorid = 4098
    globby.address = 198.20.200.25
    globby.port = 24500
    loc.wloc = 234 134632 12256 182756 102.97
    loc.world = Reaper's March
    loc.worldid = 234
    loc.zone = Reaper's March
    login.address = 198.20.200.25
    mem.current = 1433
    mem.peak = 1542
    mem.physical = 8152
    os.osbits = 64
    os.platform = windows
    os.version = 6.1.7601.Service Pack 1
    ptime = 0
    realm.depotid = 0
    realm.id = 4000
    realm.name = NA Megaserver
    reportfield.ver = 3
    version.major = 1
    version.patch = 0
    version.subpatch = 5
    Edited by Azazelbishop on April 26, 2014 10:32PM
  • Azazelbishop
    here's another one kills a corcodile
    ====================================================================
    eso has stopped working.
    ====================================================================

    [reporter]
    version = 0.01


    [extra]
    ProductName = eso
    Version = eso.live.1.0.5.972475
    branch = live
    client.executablebits = 32
    client.mode = inworld
    client.renderertype = D3D11
    client.session_start_timestamp = 2014-04-28T19:15:40.281Z
    client.time_since_load = 487
    client.timestamp = 2014-04-28T19:50:17.996Z -frme 116518-
    client.uptime = 2077.9
    cpu.arch = 0
    cpu.count = 6
    cpu.level = 16
    cpu.type = 586
    data.depotid = 4000
    data.dir = D:/Program Files (x86)/Zenimax Online/The Elder Scrolls Online/
    data.syncm = databuild
    data.version = 0.win.0.live.972475
    exe.buildnum = 972475
    exe.opt = release
    exe.reltype = public
    exe.type = client
    gfx.description = 14.100.0.0
    gfx.deviceid = 26392.-511568053.0
    gfx.driver = AMD Radeon HD 6900 Series
    gfx.vendorid = 4098
    globby.address = 198.20.200.55
    globby.port = 24502
    loc.wloc = 234 65687 15098 224783 217.06
    loc.world = Reaper's March
    loc.worldid = 234
    loc.zone = Reaper's March
    login.address = 198.20.200.55
    mem.current = 1097
    mem.peak = 1113
    mem.physical = 8152
    os.osbits = 64
    os.platform = windows
    os.version = 6.1.7601.Service Pack 1
    ptime = 1
    realm.depotid = 0
    realm.id = 4000
    realm.name = NA Megaserver
    reportfield.ver = 3
    version.major = 1
    version.patch = 0
    version.subpatch = 5
  • N1LegionXDeath
    run ESO.exe with windows xp service pack3 and admin mode. didnt got any random crashes ^^
    N1 For Life
    Nothing is true; Everything is permitted.
    Imperial Templar ωΩωΩω Ebonheart Pact ωΩωΩω NA MegaServer
  • Azazelbishop
    guess the file does not say so i will i am running windows 7 ult 64bit edition with a AMD Radeon HD 6970 2gb video card with over 3tb of space 8gb ddr4 ram more then enough power to run the game on ultimate settings
  • Azazelbishop
    run ESO.exe with windows xp service pack3 and admin mode. didnt got any random crashes ^^
    ill try that thanks
  • meeshuhh
    meeshuhh
    run ESO.exe with windows xp service pack3 and admin mode. didnt got any random crashes ^^

    Worked perfectly on my crashing problem.
  • Azazelbishop
    and even after running ESO.exe with windows xp service pack3 and admin mode. another crash wile crafting potions
    ====================================================================
    eso has stopped working.
    ====================================================================

    [reporter]
    version = 0.01


    [extra]
    ProductName = eso
    Version = eso.live.1.0.5.972475
    branch = live
    client.executablebits = 32
    client.mode = inworld
    client.renderertype = D3D9
    client.session_start_timestamp = 2014-04-28T23:37:42.484Z
    client.time_since_load = 658
    client.timestamp = 2014-04-29T03:20:19.395Z -frme 496400-
    client.uptime = 13356.9
    cpu.arch = 0
    cpu.count = 6
    cpu.level = 16
    cpu.type = 586
    data.depotid = 4000
    data.dir = D:/Program Files (x86)/Zenimax Online/The Elder Scrolls Online/
    data.syncm = databuild
    data.version = 0.win.0.live.972475
    exe.buildnum = 972475
    exe.opt = release
    exe.reltype = public
    exe.type = client
    gfx.description = 14.100.0.0
    gfx.deviceid = 26392.-511568053.0
    gfx.driver = aticfx32.dll
    gfx.vendorid = 4098
    globby.address = 198.20.200.150
    globby.port = 24505
    loc.wloc = 234 133196 15481 193983 -172.89
    loc.world = Reaper's March
    loc.worldid = 234
    loc.zone = Reaper's March
    login.address = 198.20.200.150
    mem.current = 3012
    mem.peak = 3090
    mem.physical = 8152
    os.osbits = 64
    os.platform = windows
    os.version = 5.1.2600.Service Pack 3
    ptime = 0
    realm.depotid = 0
    realm.id = 4000
    realm.name = NA Megaserver
    reportfield.ver = 3
    version.major = 1
    version.patch = 0
    version.subpatch = 5
  • Azazelbishop
    and yet again this is getting OLD fast
    ====================================================================
    eso has stopped working.
    ====================================================================

    [reporter]
    version = 0.01


    [extra]
    ProductName = eso
    Version = eso.live.1.0.5.972475
    branch = live
    client.executablebits = 32
    client.mode = inworld
    client.renderertype = D3D9
    client.session_start_timestamp = 2014-04-29T04:25:12.623Z
    client.time_since_load = 1431
    client.timestamp = 2014-04-29T04:50:13.221Z -frme 41566-
    client.uptime = 1500.8
    cpu.arch = 0
    cpu.count = 6
    cpu.level = 16
    cpu.type = 586
    data.depotid = 4000
    data.dir = D:/Program Files (x86)/Zenimax Online/The Elder Scrolls Online/
    data.syncm = databuild
    data.version = 0.win.0.live.972475
    exe.buildnum = 972475
    exe.opt = release
    exe.reltype = public
    exe.type = client
    gfx.description = 14.100.0.0
    gfx.deviceid = 26392.-511568053.0
    gfx.driver = aticfx32.dll
    gfx.vendorid = 4098
    globby.address = 198.20.200.150
    globby.port = 24502
    loc.wloc = 234 143938 17508 246512 175.40
    loc.world = Reaper's March
    loc.worldid = 234
    loc.zone = Reaper's March
    login.address = 198.20.200.150
    mem.current = 2397
    mem.peak = 2554
    mem.physical = 8152
    os.osbits = 64
    os.platform = windows
    os.version = 6.1.7601.Service Pack 1
    ptime = 0
    realm.depotid = 0
    realm.id = 4000
    realm.name = NA Megaserver
    reportfield.ver = 3
    version.major = 1
    version.patch = 0
    version.subpatch = 5
  • Azazelbishop
    and yet again another one this time just looking in my bag at the bank
    ====================================================================
    eso has stopped working.
    ====================================================================

    [reporter]
    version = 0.01


    [extra]
    ProductName = eso
    Version = eso.live.1.0.5.972475
    branch = live
    client.executablebits = 32
    client.mode = inworld
    client.renderertype = D3D9
    client.session_start_timestamp = 2014-04-29T23:09:18.477Z
    client.time_since_load = 481
    client.timestamp = 2014-04-30T00:05:59.635Z -frme 125817-
    client.uptime = 3401.4
    cpu.arch = 0
    cpu.count = 6
    cpu.level = 16
    cpu.type = 586
    data.depotid = 4000
    data.dir = D:/Program Files (x86)/Zenimax Online/The Elder Scrolls Online/
    data.syncm = databuild
    data.version = 0.win.0.live.972475
    exe.buildnum = 972475
    exe.opt = release
    exe.reltype = public
    exe.type = client
    gfx.description = 14.100.0.0
    gfx.deviceid = 26392.-511568053.0
    gfx.driver = aticfx32.dll
    gfx.vendorid = 4098
    globby.address = 198.20.200.24
    globby.port = 24500
    loc.wloc = 234 126872 12287 194679 340.02
    loc.world = Reaper's March
    loc.worldid = 234
    loc.zone = Reaper's March
    login.address = 198.20.200.24
    mem.current = 2846
    mem.peak = 2934
    mem.physical = 8152
    os.osbits = 64
    os.platform = windows
    os.version = 6.1.7601.Service Pack 1
    ptime = 0
    realm.depotid = 0
    realm.id = 4000
    realm.name = NA Megaserver
    reportfield.ver = 3
    version.major = 1
    version.patch = 0
    version.subpatch = 5
  • ZOS_AlexD
    We're sorry for any frustration this has caused. A ticket has been created for you, @Azazelbishop and you should receive assistance soon. Thank you for your patience with this matter.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | ESO Knowledge Base
    Staff Post
  • Auric_ESO
    Auric_ESO
    ✭✭✭✭
    try turning off all addons? You tried a repair of the client and data files? Turned off Anti-virus? Those are the usual culprits. Wish I could help more.
    "The purpose of training is to tighten up the slack, toughen the body, and polish the spirit." Morihei Ueshiba
  • Mablung
    Mablung
    ✭✭✭✭✭
    The same thing has happened to me since 2 patches ago. I randomly crash and frequently. The crash report pops up and it happens so often now I dont even fill out the space to describe what I was doing.

    Today, for example, I was sitting on my horse talking in chat and crash. Log back in 30 mins later, fighting mob, crash. My crashes have no rhyme or reason. It is getting old fast due to the frequency in which these occur for me.

    edit: Also, a week or so ago I ran across the suggested work around of running in XP SP3 and admin but this has not altered the frequency of my crashes.
    Edited by Mablung on April 30, 2014 1:37AM
Sign In or Register to comment.