Launcher Stuck on 'Loading...'
magistixrwb17_ESO
Soul Shriven
I'm on a Macbook Pro, and have been playing the game since beta. For some odd reason when I open the launcher now all it displays is the 'Loading...' screen. Waiting for it to proceed to 'updating application list', but the only thing changing is the artwork in the background cycling by. Anyone had this issue before? Would really appreciate some help.
Solutions I've Tried:
-Deleting the bethesda.net_launcher_mac.version file (launcher worked after this, but I was back to square one the next day)
-Repairing (this was after I had deleted the .version file)
-Flushing my DNS
-Resetting my router
-Port forwarded TCP/UDP on my router
-Re-installed the launcher
Honestly I've tried a lot of stuff this past week, none of them seem to work. So far I've found a temporary solution of connecting to my phone's personal hotspot, as this seems to start the launcher without any errors. I then connect back to my wi-fi router and proceed normally. I have very little knowledge about routers and whatnot, not really sure what's going on.
Solutions I've Tried:
-Deleting the bethesda.net_launcher_mac.version file (launcher worked after this, but I was back to square one the next day)
-Repairing (this was after I had deleted the .version file)
-Flushing my DNS
-Resetting my router
-Port forwarded TCP/UDP on my router
-Re-installed the launcher
Honestly I've tried a lot of stuff this past week, none of them seem to work. So far I've found a temporary solution of connecting to my phone's personal hotspot, as this seems to start the launcher without any errors. I then connect back to my wi-fi router and proceed normally. I have very little knowledge about routers and whatnot, not really sure what's going on.
We have contacted our Customer support team to help you solve your issue.
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evilwizardingtonSoul ShrivenI have same issue. Two weeks trying all the solutions given here, and nothing works. Everytime I open launcher, it stucks. -.-We have contacted our Customer support team to help you solve your issue.0
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magistixrwb17_ESOSoul ShrivenI believe you just described my issue, as i've noticed that host file when looking into my game files. Been in contact with support for 2 weeks now - ever since the patch that caused this. Their last e-mail to me was on the 30th of April, to which I replied to in a matter of hours. Sent 3 e-mails since then and haven't gotten a response yet, and i've tried every single solution I could think of.
It's getting quite frustrating now, as my subscription is about to end and i've been unable to log on for a while. I'm hoping they'll get back to me soon as i've requested to be able to manually download the patch until a fix is found. I'll keep this thread updated if I do indeed get a response.1 -
Jade1986✭✭✭✭✭
✭✭✭Mine doesn't get stuck permanently, it just takes upward to 10 minutes to launch sometimes atm......0 -
Jade1986✭✭✭✭✭
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WOW, they need to get on that quick then. I must be very lucky.....hope they resolve this quick. Usually I am the one that gets every glitch in the book >_> <_<.magistixrwb17_ESO wrote: »
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magistixrwb17_ESOSoul ShrivenWell I just found a temporary fix to this:
I ran the launcher, and while it was stuck on the Loading page, I went into the launcher folders and navigated to ProgramData -> Host58ed1… file, and then proceeded to delete the .patchmanifest file multiple times. Everytime the launcher re-downloaded it I deleted it, took me about 3 tries and finally I got past the Loading screen! I’m in the process of repairing my game files, but atleast I was able to update my game finally.
Hope this helps you guys!3 -
AshenArtifice✭✭✭I've been having this problem on and off for a few days. Just sat here deleting the patch manifest everytime it showed up. Took a couple of minutes, but the Play button finally showed up. Thanks for the tip.0 -
waazup✭✭Its tragic isn't it? Here we are, gamers who have paid for a product we expect to work as advertised, but it doesn't, and we have to try and figure out why the released product doesn't work!
If it was a car, or a kids toy, it would be under recall, but because its a game its sadly some how "expected" and tolerated.
It takes me at least 6 shots to get the launcher to work and has been under action by support for nearly 2 weeks, cant use wayshrines unless I /reloadui, now my Guild List doesn't work, and I can't get anything out of my bag (they are locked) unless......./reloadui...........pass.
Just not good enough Zen, by a long shot0
