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Has my account been hacked?

  • Altheina
    Altheina
    ✭✭✭
    @ZOS_TristanK I had this last week however, thankfully I was able to log back into the game again immediately. I then, changed my game and email passwords and so far ok.

    So, is the error message mean someone was trying to gain illegal access to our account or was it an authentication server error or some sort?
    Altheina - Wood Elf Nightblade
    TESO Fun-fact 1: It takes to kill 119,050 mudcrabs to reach level 50
    TESO Fun-fact 2: There are 61 million items in the game
    TESO Fun-fact 3: There are 40,656,000 different weapon variations in the game
  • Stoneforge
    @ZOS_TristanK‌
    Thanks for working on this. I share the other posters security concerns.

    Can we get some type of official confirmation whether this is indeed someone trying to hack accounts or just a technical issue.

    It would appear from the information provided in the error message and players experiences that what is occurring is at least consistent with the types of technical glitches that can also be exploited to hack the system.

    The fact that ESO is using Megaserver Tech and is global makes it a tempting target as a conduit. This is why you provide the Fed Gov access.
  • ZOS_TristanK
    ZOS_TristanK
    ✭✭✭✭✭
    Thanks for reporting back, folks. Error 304 typically occurs when players have been suddenly booted from the servers. It can take a bit of time for the server to realize that your character isn't in-game anymore, so it won't let you log back in.

    We recommend that you not attempt to log in for a full 15-20 minutes. If waiting doesn't help, you're welcome to post here so that we can create a ticket for you, or you can contact our Support Team directly.
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  • daan2006
    daan2006
    Stoneforge wrote: »
    @ZOS_TristanK‌
    Can we get some type of official confirmation whether this is indeed someone trying to hack accounts or just a technical issue.

    It would appear from the information provided in the error message and players experiences that what is occurring is at least consistent with the types of technical glitches that can also be exploited to hack the system.

    The fact that ESO is using Megaserver Tech and is global makes it a tempting target as a conduit. This is why you provide the Fed Gov access.

    i would like to know as well because this type of stuff happen to me in world of warcraft and its no fun.....
  • Dodece
    Dodece
    ✭✭✭
    I can report it resolved most of my issues. I had some lag that wasn't there prior to the issue, and oddly enough I had some looting difficulties. Oddly enough I could loot creatures, but not their bipedal counterparts. Oh well I am not overly concerned. It will probably clear up in time. I took that as an excuse to go back to do a group dungeon I had bypassed earlier. I made some lower level players very happy.

    So ironically though the game was buggy it was the most fulfilling part of my day. Getting to be really useful for some people who could use it.
  • Ezkil
    Ezkil
    Thanks ZOS_TristanK

    Not attempting to log in for a full 15-20 minutes worked for me :D
  • Almay
    Almay
    I am also better. Didn't wait that long but seems to have stopped
  • Altheina
    Altheina
    ✭✭✭
    Ok at least we know now that it wasn't someone attempting to hack our account, thanks Tristan
    Altheina - Wood Elf Nightblade
    TESO Fun-fact 1: It takes to kill 119,050 mudcrabs to reach level 50
    TESO Fun-fact 2: There are 61 million items in the game
    TESO Fun-fact 3: There are 40,656,000 different weapon variations in the game
  • daan2006
    daan2006
    well i feel more better now knowing its not someone trying to hack my account
  • Dweebert
    Dweebert
    ✭✭
    Got back in after about a 10 min wait.. Played for about an Hour and a half then happened again. Now it's tellin me to many failed attempts to log my account in and I only tried once..
  • stefaan.de.wasch1b16_ESO
    Dweebert wrote: »
    Got back in after about a 10 min wait.. Played for about an Hour and a half then happened again. Now it's tellin me to many failed attempts to log my account in and I only tried once..

    Bummer man :( I hope they get it fixed for you guys soon :(
    The statement "if you put enough monkeys behind enough typewriters... sooner or later one will produce the works of Shakespeare" has sadly been proven utterly wrong by the internet...
  • Stoneforge
    @ZOS_TristanK‌
    Everything appears better for now.
    Thank you
  • ElSlayer
    ElSlayer
    ✭✭✭
    daan2006 wrote: »
    i would like to know as well because this type of stuff happen to me in world of warcraft and its no fun.....
    Well, at least WoW-fans couldn't say "This is not like WoW" anymore.

    @d0e1ow: There is no singular thing within a game's little ecosystem that will convince you that you hate the game, hate your life, and hate everyone around you faster than the game's official forums will.

    @TaffyIX: Life is too short to get upset by a video game.
  • nagman20
    nagman20
    Hmmm...still happens to me, wait for 20 minutes, and play for 5-10 minutes and get booted again :(
  • boogyman
    boogyman
    Same thing happened to me for a few minutes. I logged all the way out and changed passwords and it hasn't been happening since. Although I did send an email to CS just in case.
  • pat02468prerb18_ESO
    unplayable
  • Ryvucz
    Ryvucz
    Soul Shriven
    I've been getting this a lot today, I changed my password and secret answer, only to have this same thing going on.

    GMs playing with me and not telling me? :s
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