Maintenance for the week of March 3:
• PC/Mac: No maintenance – March 3
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
• ESO Store and Account System for maintenance – March 6, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)

Why is the EU server down prime euro time Euro?

SBR_QuorTek
SBR_QuorTek
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Pretty much as mentioned in the title, maybe you guys should do maintaince when it is friendly for us EU players huh?

Starting to get fed up with this, I demand some kind of compensation... in general maintaince has been like this... out of courtesy, some free days of gaming or something to the people playing the game would only be fair, also if am dead when I log back into the game... you guys are going to pay my repair bill!
  • Ker.Rakb16_ESO
    Ker.Rakb16_ESO
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    This is not maintenance. The login server suddenly crashed, and the guild store, bank, and group systems were bugging out. If they hadn't brought down the servers, they would likely have crashed anyway.
  • Stoda
    Stoda
    The login Server crasched! Read the forum before you complain mate!
  • KeynesAlley
    KeynesAlley
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    YEP, this is a completely unplanned issue.
  • willpascoe24prb19_ESO
    What they said tbh server status would have explained it in 2 posts I think.
  • Locke_ESO
    Locke_ESO
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    They should really think about granting a free day or two at this point.

    Problems that cause downtime are fine occasionally but this is getting excessive. With people making decisions on subscribing at the end of the month they need to be a little more willing to show that they will compensate for game time when they have problems on their end.
    Edited by Locke_ESO on April 19, 2014 4:53PM
  • Ranualf
    Ranualf
    also all zoning went into the "loop of doom"- forcing you exit the game, then to discover- you can log in... arrggh!
  • SBR_QuorTek
    SBR_QuorTek
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    Bad karma just bad karma, my patience is wearing thin for this game, frankly enough I love it when it works.... but all this server maintaince in the prime hours... and it is not just this one..... previous ones has also affected direct prime time like our late afternoons and the likes, it is incompetent that they cannot hire a mudcrab to turn the server off eg. 5am central euro time and back on at 11am central time... its not professional...
  • SBR_QuorTek
    SBR_QuorTek
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    If anything I would like to see positive stuff before I believe it... that goes for all the MMOs I have actually played..... and for seeing customers being treated a bit more decent is a rare sight in games like this.
  • chiffsterb16_ESO
    Read the Server Status forums - this was unexpected and they're still figuring out what went wrong.
  • Saerydoth
    Saerydoth
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    It's down because it crashed and they are working on fixing it. This wasn't scheduled maintenance.
  • WylieCoyote1511
    WylieCoyote1511
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    If anything I would like to see positive stuff before I believe it... that goes for all the MMOs I have actually played..... and for seeing customers being treated a bit more decent is a rare sight in games like this.


    This was unplanned maintenance cause something went wrong.


    Edited by ZOS_UlyssesW on April 19, 2014 5:32PM
    Staff Post
  • Lovely
    Lovely
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    He is allowed to complain. Their maintenance has been during prime time several times. This is not the first time.
    Taking it to the absurd, what if this emergency spans over the full weekend (+the Easter Monday), we shouldn't complain, we shouldn't be compensated? We did pay for a service and we don't really expect to try to match our schedule to the game's schedule, we kind of expect that paying a monthly fee means we have access any time during said month.
    If I can play only weekends during a month, after 7 pm, 2-3 days of not being able to play during that time because servers are down means I'm not really getting what I paid for.
    So, either way, I can understand his frustration and he has every right to complain.
  • SBR_QuorTek
    SBR_QuorTek
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    Saerydoth wrote: »
    It's down because it crashed and they are working on fixing it. This wasn't scheduled maintenance.

    OK are you happy with those maintainces that has been actually scheduled?

  • steveb16_ESO46
    steveb16_ESO46
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    Saerydoth wrote: »
    It's down because it crashed and they are working on fixing it. This wasn't scheduled maintenance.

    OK are you happy with those maintainces that has been actually scheduled?

    I'm less unhappy with them than i was now the EU Sunday morning has been moved.

    I'd be even happier if they fixed the login server once and for all and then undid whatever they did in the last patch to create the frequent lag spikes and loading screen crashes.
  • Mitrenga
    Mitrenga
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    I'm happy with the current status of the game. fix the problems in earlier stage so people can enjoy coming months/years.
  • SBR_QuorTek
    SBR_QuorTek
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    If anything I would like to see positive stuff before I believe it... that goes for all the MMOs I have actually played..... and for seeing customers being treated a bit more decent is a rare sight in games like this.

    You leaving might be a positive thing.

    Sorry but getting fed up with you moaners who think it's all me me me.

    I paid for this game to as have many others.

    This was unplanned maintenance cause something went wrong. Perhaps they should have waited until after Easter to fix it just so YOU can play.


    Dude I have been happy so far.... I havent really encountered any issues or bugs or whatever in this game AT ALL other than on the minimal level... rare falling through world and rare rendering issue having to relog... I still have the rights to complain, there is no reason to get personal, so I wont drop down to that level... for once got pissed on something and had to get some air.

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