Maintenance for the week of March 3:
• PC/Mac: No maintenance – March 3
• ESO Store and Account System for maintenance – March 4, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
• PC/Mac: No maintenance – March 3
• ESO Store and Account System for maintenance – March 4, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
I haven't been able to play for over a week.
Here is my first post on the forums that describes all of the problems I am having with the game : forums.elderscrollsonline.com/discussion/75278/can-t-interact-with-anything-keep-getting-stuck-on-mount#latest
I have sent a message to customer service days ago and they replied at first and after what they recommended didn't work I haven't heard back from them since. I am missing out on my free 30 days game time and I don't think that's fair. Seems like a lot of people are having problems, they should extend the free 30 days or something. I know for sure I am not renewing my subscription for next month, I am not paying for something that is not playable. Maybe in a few months they will have fixed the problems...
Can customer support please contact me and help me figure out what is wrong with my game? I have really enjoyed what little I have been able to play...
Edited by talesanurab14_ESO on April 19, 2014 1:03AM I have sent a message to customer service days ago and they replied at first and after what they recommended didn't work I haven't heard back from them since. I am missing out on my free 30 days game time and I don't think that's fair. Seems like a lot of people are having problems, they should extend the free 30 days or something. I know for sure I am not renewing my subscription for next month, I am not paying for something that is not playable. Maybe in a few months they will have fixed the problems...
Can customer support please contact me and help me figure out what is wrong with my game? I have really enjoyed what little I have been able to play...
We have contacted our Customer support team to help you solve your issue.
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