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If you ban - do it right. Ban the forum account, too.
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phaktoryub17_ESO✭✭✭Yes, those of us who had a suspension TODAY, a couple HOURS ago, should already be over it when we've done nothing wrong. Notice I said SUSPENSION, not BAN like the people they PERMABANNED for duping. So stop trying to lump us into the same category.
"We have a zero tolerance policy when it comes to abusing exploitable bugs, and those who were found doing so have has their game account permanently banned."
It would be so much easier to do forum accounts if say, we only had ONE account and didn't need a second account for the forums.. Hrmmm... Luckily none of my accounts are banned.1 -
MalakyeSoul ShrivenIf they kept accurate logs of my actions, I wouldn't have a ban on my head right now. I chalk this situation up to another blunder on Zeni's part. A guild mate and I are wracking our heads over what may have triggered the ban, and the only thing we can think of was how much we mail between guild mates, but even then we're the only two in the guild that have been banned thus far.1 -
Rotherhans✭✭✭The amount of rabid fanboism in this thread is staggering.
So all the obvious script-bans are 100% deserved because Zenimax just has this stellar history of getting their coding always right?
Like having the same stuff broken for weeks since beta..
You gota be having a laugh!
“I'm not going out of my way looking for devils;
but I wouldn't step out of my path to let one go by.”― Robert E. Howard3 -
phaktoryub17_ESO✭✭✭Agree with OP. My faith is totally restored with how swiftly and seriously Zenimax handled this issue. I plan on subbing for years to come. I'm hoping no one working at Zenimax gets discouraged from the first few rough months because there is a massive population loving the game right now and there is so much potential moving forward.
Yes,, right up until the time you get your bank wiped and then get a wierd suspension for a couple days and after you appeal you can play again and they give you free time.. But right afterwards, you'll probably be just upset.0 -
xxs0cksxx✭✭This thread is not for your complaints. Write a mail to costumer support and stop flooding a constructive thread with spam.3
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phaktoryub17_ESO✭✭✭Ragnar_Lodbrok wrote: »Just remember for those defending cheaters. They were found guilty via review. Prison is always full of those who say they are innocent.
That's not true. Once a manual review is being done people are being unsuspended. It's been going on for weeks.0 -
xxs0cksxx✭✭phaktoryub17_ESO wrote: »Agree with OP. My faith is totally restored with how swiftly and seriously Zenimax handled this issue. I plan on subbing for years to come. I'm hoping no one working at Zenimax gets discouraged from the first few rough months because there is a massive population loving the game right now and there is so much potential moving forward.
Yes,, right up until the time you get your bank wiped and then get a wierd suspension for a couple days and after you appeal you can play again and they give you free time.. But right afterwards, you'll probably be just upset.
What if I told you that there is people that can control themselves and would write a ticket or call the support being nice and polite and getting their wish fullfilled withing just a few moments?
I know - that is new for you, since you seem to lack control over your anger. (Otherwise you would not still spill hateful speech over a simple mistake - and yes, there is mistakes happening, who knew right?
)
Please people - STAY ON TOPIC. STAY CONSTRUCTIVE.
There is no "fanboism" in here or anything that sounds similarly stupid.Edited by xxs0cksxx on April 19, 2014 12:00AM2 -
Hakuichi✭✭✭l-wilson-1986b16_ESO wrote: »l-wilson-1986b16_ESO wrote: »I guess we should just throw the entire human population in prison and have them appeal their innocence just so we can stop criminal activity in society?
That's not the point here.
The bans happened after a process of evaluation. This process is appropriate for an online game. So yes - it is the right way to ban if there is suspicious activity.
You realise that there is exceptional evidence that alot of the banned individuals were affected by the bank bug right? Zenimax's bug sent them duplicate CE items, so basically it is very likely that their process of evaluation flagged players who they themselves compromised by sending them duplicate items (they are flagged as unique, players technically shouldn't have two of them).
Word of mouth is not "exceptional evidence" There is no evidence, just people saying "Oh it must be this! I am innocent see?!?!"1 -
You may have noticed that previous posts (before these last few waves) - people banned were having forum access removed and using friends accounts to inquire since the Customer support seemed to be slow or absent in their inquiries via the appropriate channels.0
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xxs0cksxx✭✭http://forums.elderscrollsonline.com/discussion/82514/cheaters-exploiters-coordinating-themselves-to-spam-the-forum?new=1
See this thread. There is no "evidence". These people do it like they did in other games also. They gather and hit a forum at the same time, so people that are light-minded jump on their ill-gotten train.0 -
l-wilson-1986b16_ESO wrote: »l-wilson-1986b16_ESO wrote: »I guess we should just throw the entire human population in prison and have them appeal their innocence just so we can stop criminal activity in society?
That's not the point here.
The bans happened after a process of evaluation. This process is appropriate for an online game. So yes - it is the right way to ban if there is suspicious activity.
You realise that there is exceptional evidence that alot of the banned individuals were affected by the bank bug right? Zenimax's bug sent them duplicate CE items, so basically it is very likely that their process of evaluation flagged players who they themselves compromised by sending them duplicate items (they are flagged as unique, players technically shouldn't have two of them).
If I knew, that there was no chance that someone I trust implicitly had been banned due to this bug, i'd slap him on the back and tell him it was just tough love. But when there has been overwhelming posts suggesting this is the case then I will not sit in the corner and accept it, because it's not right and I am sick of worrying about bans. First it was partners being banned for exchanging gold (unjustified and turned around after 2-5 days), now there's a chance people are being banned due to developer bugs?
I haven't been banned, my husband had. I didn't have the bank bug, he did. Given that I can see his computer screen at any time I have no reason to doubt his innocence. And i'm on the forums because his last 3 tickets due to his wiped bank were ignored.
If the masses are right and alot of these bans were wrong, then it has massive implications for both the companies credibility and customer trust. And the real kicker? We were both loving this game.
You realize that spammers and exploiters do all they can to willingly destabilize a community so the bans get lifted?
This is exactly the train you jump on to. You are used as a tool by these people because they actually have an illegal business running with what they do.
I feel sorry for you if the ban was unjust. And I hope you will get an apology - your account back and a gift.
You know you are right, earlier I saw a guy selling 40 legendary tempers and thought wtf, i'm veteran rank 3 and only have like 8? I can't imagine the impact someone selling hundreds would have.
I understand why people are grateful for the bans, the economy has enough problems without duping and I am also glad they are being pro-active! But waiting up to a week for a turn around (if they even respond) whilst the community brands you as filth for wanting help just sucks.
I don't even see why the posts affect anyone who hasn't been banned? Given that anyone contesting or supporting a banned individual clearly feels aggrieved and is desparate for help, the most i'd feel is intrigued and slightly sympathetic. At the end of the day, the impact to a non banned person is non-existent so why not live and let live?
p.s mass banning spree on a 4 day weekend which has the potential to catch a massive bulk of innocent players is just mean!
Edited by l-wilson-1986b16_ESO on April 19, 2014 12:09AM2 -
xxs0cksxx✭✭l-wilson-1986b16_ESO wrote: »l-wilson-1986b16_ESO wrote: »l-wilson-1986b16_ESO wrote: »I guess we should just throw the entire human population in prison and have them appeal their innocence just so we can stop criminal activity in society?
That's not the point here.
The bans happened after a process of evaluation. This process is appropriate for an online game. So yes - it is the right way to ban if there is suspicious activity.
You realise that there is exceptional evidence that alot of the banned individuals were affected by the bank bug right? Zenimax's bug sent them duplicate CE items, so basically it is very likely that their process of evaluation flagged players who they themselves compromised by sending them duplicate items (they are flagged as unique, players technically shouldn't have two of them).
If I knew, that there was no chance that someone I trust implicitly had been banned due to this bug, i'd slap him on the back and tell him it was just tough love. But when there has been overwhelming posts suggesting this is the case then I will not sit in the corner and accept it, because it's not right and I am sick of worrying about bans. First it was partners being banned for exchanging gold (unjustified and turned around after 2-5 days), now there's a chance people are being banned due to developer bugs?
I haven't been banned, my husband had. I didn't have the bank bug, he did. Given that I can see his computer screen at any time I have no reason to doubt his innocence. And i'm on the forums because his last 3 tickets due to his wiped bank were ignored.
If the masses are right and alot of these bans were wrong, then it has massive implications for both the companies credibility and customer trust. And the real kicker? We were both loving this game.
"I understand why people are grateful for the bans, the economy has enough problems without duping and I am also glad they are being pro-active! But waiting up to a week for a turn around (if they even respond) whilst the community brands you as filth for wanting help just sucks."
I picked that part because I absolutely agree with it.
If they need a week for a response in the first days after release they just have made a big miscalculation on the menpower they would have needed for the support.
And I do find a week unacceptable, especially after a ban. I fully agree there.Edited by xxs0cksxx on April 19, 2014 12:14AM1 -
meaghs✭✭✭MasterSpatula wrote: »People who were hit by the banking bug are now being banned for having duplicate items, items that were sent to them by a bug in the game.
So, no. No, no, and no. Those people have every right to come here and raise a stink about that.
The majority of bans are almost certainly legit. What you're seeing here is probably a minority that was illegitimately banned being very vocal. It's important for them to make their issue known to the Devs and to the player base.
AGREED! Regular players have been banned accidentally as well. I know this first hand as I was banned for mailing my guild and my account was restored after several appeal submissions. I hope those
AT the OP. When my ban was lifted it was done so without an appropriate apology and without any kind of recompense. - game-time was not refunded or anything (it was only for a day or two though). You are giving the overwhelmed CS department too much credit I think. They are not superhuman and the workload is probably too much at this point (I can't imagine they are hiring CS staff in the same ratio to take care of this added workload). Every automated action they take against botters probably triples their workload. This is a bad situation atm.1 -
phaktoryub17_ESO✭✭✭http://forums.elderscrollsonline.com/discussion/82514/cheaters-exploiters-coordinating-themselves-to-spam-the-forum?new=1
See this thread. There is no "evidence". These people do it like they did in other games also. They gather and hit a forum at the same time, so people that are light-minded jump on their ill-gotten train.
How great of you to create a thread to justify yourself.. lol3 -
phaktoryub17_ESO✭✭✭l-wilson-1986b16_ESO wrote: »l-wilson-1986b16_ESO wrote: »I guess we should just throw the entire human population in prison and have them appeal their innocence just so we can stop criminal activity in society?
That's not the point here.
The bans happened after a process of evaluation. This process is appropriate for an online game. So yes - it is the right way to ban if there is suspicious activity.
You realise that there is exceptional evidence that alot of the banned individuals were affected by the bank bug right? Zenimax's bug sent them duplicate CE items, so basically it is very likely that their process of evaluation flagged players who they themselves compromised by sending them duplicate items (they are flagged as unique, players technically shouldn't have two of them).
Word of mouth is not "exceptional evidence" There is no evidence, just people saying "Oh it must be this! I am innocent see?!?!"
FWIW, my primary account was affected by the bank bug but my alt account got a suspsension. Not a ban, so I'm not included with the duping people.
I can't speak for anyone else nor am I using someone else's account to post here I am using my own.1 -
xxs0cksxx✭✭"I understand why people are grateful for the bans, the economy has enough problems without duping and I am also glad they are being pro-active! But waiting up to a week for a turn around (if they even respond) whilst the community brands you as filth for wanting help just sucks."
I picked that part because I absolutely agree with it.
If they need a week for a response in the first days after release they just have made a big miscalculation on the menpower they would have needed for the support.
And I do find a week unacceptable, especially after a ban. I fully agree there.MasterSpatula wrote: »People who were hit by the banking bug are now being banned for having duplicate items, items that were sent to them by a bug in the game.
So, no. No, no, and no. Those people have every right to come here and raise a stink about that.
The majority of bans are almost certainly legit. What you're seeing here is probably a minority that was illegitimately banned being very vocal. It's important for them to make their issue known to the Devs and to the player base.
AGREED! Regular players have been banned accidentally as well. I know this first hand as I was banned for mailing my guild and my account was restored after several appeal submissions. I hope those
AT the OP. When my ban was lifted it was done so without an appropriate apology and without any kind of recompense. - game-time was not refunded or anything (it was only for a day or two though). You are giving the overwhelmed CS department too much credit I think. They are not superhuman and the workload is probably too much at this point (I can't imagine they are hiring CS staff in the same ratio to take care of this added workload). Every automated action they take against botters probably triples their workload. This is a bad situation atm.
See above. I fully agree with that. And Zenimax planning is really, really bad, we all know that by now.1 -
phaktoryub17_ESO✭✭✭phaktoryub17_ESO wrote: »Agree with OP. My faith is totally restored with how swiftly and seriously Zenimax handled this issue. I plan on subbing for years to come. I'm hoping no one working at Zenimax gets discouraged from the first few rough months because there is a massive population loving the game right now and there is so much potential moving forward.
Yes,, right up until the time you get your bank wiped and then get a wierd suspension for a couple days and after you appeal you can play again and they give you free time.. But right afterwards, you'll probably be just upset.
What if I told you that there is people that can control themselves and would write a ticket or call the support being nice and polite and getting their wish fullfilled withing just a few moments?
I know - that is new for you, since you seem to lack control over your anger. (Otherwise you would not still spill hateful speech over a simple mistake - and yes, there is mistakes happening, who knew right? )
Please people - STAY ON TOPIC. STAY CONSTRUCTIVE.
There is no "fanboism" in here or anything that sounds similarly stupid.
I have over a week of emails and tickets so obviously you aren't talking about me.1 -
phaktoryub17_ESO✭✭✭Rotherhans wrote: »The amount of rabid fanboism in this thread is staggering.
So all the obvious script-bans are 100% deserved because Zenimax just has this stellar history of getting their coding always right?
Like having the same stuff broken for weeks since beta..
You gota be having a laugh!
Bingo.. and they like to compare them to Blizzard.. becaue Blizzard did a good job years after launch, ZOS who has no MMO experience and is having a massive amount of programming issues, got it right out of the gate.. /smh
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xxs0cksxx✭✭phaktoryub17_ESO wrote: »phaktoryub17_ESO wrote: »Agree with OP. My faith is totally restored with how swiftly and seriously Zenimax handled this issue. I plan on subbing for years to come. I'm hoping no one working at Zenimax gets discouraged from the first few rough months because there is a massive population loving the game right now and there is so much potential moving forward.
Yes,, right up until the time you get your bank wiped and then get a wierd suspension for a couple days and after you appeal you can play again and they give you free time.. But right afterwards, you'll probably be just upset.
What if I told you that there is people that can control themselves and would write a ticket or call the support being nice and polite and getting their wish fullfilled withing just a few moments?
I know - that is new for you, since you seem to lack control over your anger. (Otherwise you would not still spill hateful speech over a simple mistake - and yes, there is mistakes happening, who knew right? )
Please people - STAY ON TOPIC. STAY CONSTRUCTIVE.
There is no "fanboism" in here or anything that sounds similarly stupid.
I have over a week of emails and tickets so obviously you aren't talking about me.
I feel like you are a little attention seeker. I was not talking about someone specific. But I would like to ask you kindly to refrain from spamming and "attention-seeking" of any kind.
If you have something constructive to add to the topic, please contribute. If not - please use another thread for spamming.4 -
phaktoryub17_ESO✭✭✭phaktoryub17_ESO wrote: »phaktoryub17_ESO wrote: »Agree with OP. My faith is totally restored with how swiftly and seriously Zenimax handled this issue. I plan on subbing for years to come. I'm hoping no one working at Zenimax gets discouraged from the first few rough months because there is a massive population loving the game right now and there is so much potential moving forward.
Yes,, right up until the time you get your bank wiped and then get a wierd suspension for a couple days and after you appeal you can play again and they give you free time.. But right afterwards, you'll probably be just upset.
What if I told you that there is people that can control themselves and would write a ticket or call the support being nice and polite and getting their wish fullfilled withing just a few moments?
I know - that is new for you, since you seem to lack control over your anger. (Otherwise you would not still spill hateful speech over a simple mistake - and yes, there is mistakes happening, who knew right? )
Please people - STAY ON TOPIC. STAY CONSTRUCTIVE.
There is no "fanboism" in here or anything that sounds similarly stupid.
I have over a week of emails and tickets so obviously you aren't talking about me.
I feel like you are a little attention seeker. I was not talking about someone specific. But I would like to ask you kindly to refrain from spamming and "attention-seeking" of any kind.
If you have something constructive to add to the topic, please contribute. If not - please use another thread for spamming.
I feel the same way about you. Congrats.4 -
xxs0cksxx✭✭phaktoryub17_ESO wrote: »phaktoryub17_ESO wrote: »phaktoryub17_ESO wrote: »Agree with OP. My faith is totally restored with how swiftly and seriously Zenimax handled this issue. I plan on subbing for years to come. I'm hoping no one working at Zenimax gets discouraged from the first few rough months because there is a massive population loving the game right now and there is so much potential moving forward.
Yes,, right up until the time you get your bank wiped and then get a wierd suspension for a couple days and after you appeal you can play again and they give you free time.. But right afterwards, you'll probably be just upset.
What if I told you that there is people that can control themselves and would write a ticket or call the support being nice and polite and getting their wish fullfilled withing just a few moments?
I know - that is new for you, since you seem to lack control over your anger. (Otherwise you would not still spill hateful speech over a simple mistake - and yes, there is mistakes happening, who knew right? )
Please people - STAY ON TOPIC. STAY CONSTRUCTIVE.
There is no "fanboism" in here or anything that sounds similarly stupid.
I have over a week of emails and tickets so obviously you aren't talking about me.
I feel like you are a little attention seeker. I was not talking about someone specific. But I would like to ask you kindly to refrain from spamming and "attention-seeking" of any kind.
If you have something constructive to add to the topic, please contribute. If not - please use another thread for spamming.
I feel the same way about you. Congrats.
Have I won something?
how lovely. Now shush please.
Shu-shu-shuuush.
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cliveklgb14_ESO✭✭✭l-wilson-1986b16_ESO wrote: »I guess we should just throw the entire human population in prison and have them appeal their innocence just so we can stop criminal activity in society?
Yes because the banning here is oh so similar to the mass incarceration of all of humanity. /facepalm
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cliveklgb14_ESO✭✭✭l-wilson-1986b16_ESO wrote: »
You realise that there is exceptional evidence that alot of the banned individuals were affected by the bank bug right?
The process of duping isn't even close to the same as the process involved in the bank bug.
They aren't banning someone who accidentally duped 1 item. They are banning those duping over, and over, and over again.
1 -
cliveklgb14_ESO wrote: »l-wilson-1986b16_ESO wrote: »
You realise that there is exceptional evidence that alot of the banned individuals were affected by the bank bug right?
The process of duping isn't even close to the same as the process involved in the bank bug.
They aren't banning someone who accidentally duped 1 item. They are banning those duping over, and over, and over again.
That's the problem, they aren't! I play with my partner can see his screen and he was banned, whilst i'm not. Do you really think i'd be on these forums screaming blue murder because he's guilty of duping? The guy has more bloody morals than me. It's not like my account name is associated to his so posting here doesn't accomplish anything except broadcast to the community that something is seriously wrong!
Instead of complaining about people posting that they were banned, and patting Zenimax on the back, the community should be seriously concerned about how this ban hammer is coming down.
I am voicing it not because I want the game to fail or because I love a good rant. I'm doing it because the only people who can change the situation are either the support team (who are unreliable and slow at best, to non existant at worst), or the community demanding a more reliable banning system.
This game hasn't even been out a month, some people have had false bans twice. The system is broken and needs to be fixed. Reports are also out that some of the abusers aren't even bloody banned, not much consolation when you know someone innocent and decent who has.
Editted to add a link to this thread in hope it might support what I have been saying all night: http://forums.elderscrollsonline.com/discussion/82599/for-those-of-you-who-were-incorrectly-suspended-not-banned-this-is-what-i-did-you-might-try#latest
Edited by l-wilson-1986b16_ESO on April 19, 2014 2:25AM1 -
xxs0cksxx✭✭Ragnar_Lodbrok wrote: »Im laughing at loud at all the cheaters trying to say they didn't cheat.
Have to agree there. Even the people that got suspended wrongfully (IF SO!) are over the top with their methods of "voicing concern".
That is what the support is for. If you can not act like a decent human being then you should not get your suspension lifted.
You will behave like an animal ingame also, when there is a problem. I personally prefer to play without people who can not behave.
Edited by xxs0cksxx on April 19, 2014 11:48AM1 -
cliveklgb14_ESO✭✭✭l-wilson-1986b16_ESO wrote: »
That's the problem, they aren't!
Bull.
Because everyone who says, "oh I didn't do it" despite the mounds of evidence, must be telling the truth.
Sorry but the logs on their account that got them banned say otherwise.
They cheated, and you are buying their lies.Edited by cliveklgb14_ESO on April 19, 2014 9:38PM0