Maintenance for the week of June 23:
• PC/Mac: No maintenance – June 23
• PC/Mac: NA and EU megaservers for maintenance – June 25, 12:00AM EDT (4:00 UTC) - 6:00PM EDT (22:00 UTC)
We are currently investigating issues some players are having on the European console megaservers. We will update as new information becomes available.

Speak with your wallet

ml_182b16_ESO
All of these problems with deleted bank item, un warrented bans, game breaking progression halting bugs need to be fixed before ZOS should expect our sub fees. I just canceled my sub and suggest you all do the same before your recurring cycle begins.

You can always return later if ZOS gets their act together and EARNS our buisness. To continue paying for this however just sends the message that this kind of crap in acceptable. It is not. MMO launches have their issues. I know this; I have played many, but issues and broken are different things entirely.
Edited by ml_182b16_ESO on April 18, 2014 10:56PM
  • Piranhaman
    Can't unsub if you're banned, so can't even speak with your wallet except by disputing charges.
  • kmartau
    kmartau
    Looking at reddit and a few other sources, their sub numbers will plummet after this
  • LunarMynx
    LunarMynx
    Seriously, you can't unsub if banned? Seems that just should be something ZOE did automagically for you. Has ZOE ever done an MMO before? Sure doesn't seem like it.
  • wjsmith2040
    I've already paid for three months, its already been debited, can't fix that.
  • Billy_Gnosis
    Piranhaman wrote: »
    Can't unsub if you're banned, so can't even speak with your wallet except by disputing charges.

    This. We can't even access our account information. At the complete mercy of absent customer service reps.

    Edited by Billy_Gnosis on April 18, 2014 10:33PM
  • ml_182b16_ESO
    LunarMynx wrote: »
    Seriously, you can't unsub if banned? Seems that just should be something ZOE did automagically for you. Has ZOE ever done an MMO before? Sure doesn't seem like it.

    I think he meant ZOE did it for him. Removing his choice to send them a message via his wallet.
  • Turnip
    Turnip
    Soul Shriven
    I've already paid for three months, its already been debited, can't fix that.

    Sheesh that stinks. Zenimax doesn't deserve a penny for this atrocity
  • Guldendraak
    Guldendraak
    ✭✭
    The thing is... All MMOs on release have 30 odd days to get the players hooked and wanting to actually play and pay for game time.

    Now whilst some bugs are to be expected in a new game, you'd think after all the other MMO releases that have blown up and shed their player base, ZOE would have learnt from these lessons and aimed to avoid them.. That hard truth is that No, they haven't - and I'm getting the feeling that they don't really care.
  • Putok
    Putok
    ✭✭✭
    <img src="https://us.v-cdn.net/5020507/uploads/FileUpload/97/25f06f84e478ec9e13242b1784e6ee.jpg&quot; />

    If they get their stuff together, I will reup my subscription. I really like the game, but a strong message needs to be sent that gamers will not tolerate this sort of behavior from publishers.
  • badmojo
    badmojo
    ✭✭✭✭✭
    Who's to say they don't remove you from their billing list when you get banned? I mean, has anyone banned been charged their monthly? I don't think so. How do you know you're actually still subscribed?
    [DC/NA]
  • Piranhaman
    badmojo wrote: »
    Who's to say they don't remove you from their billing list when you get banned? I mean, has anyone banned been charged their monthly? I don't think so. How do you know you're actually still subscribed?
    like many others I've already been charged. not a pending charge - money gone from my account
  • Rantog
    Rantog
    ✭✭✭✭
    badmojo wrote: »
    How do you know you're actually still subscribed?

    The fact that we are still able to post here indicates the suspension is not total - and given their mishandling of .. well.. pretty much Everything so far - there is every reason to suspect that those who are suspended are still on the billing list.
  • badmojo
    badmojo
    ✭✭✭✭✭
    Piranhaman wrote: »
    badmojo wrote: »
    Who's to say they don't remove you from their billing list when you get banned? I mean, has anyone banned been charged their monthly? I don't think so. How do you know you're actually still subscribed?
    like many others I've already been charged. not a pending charge - money gone from my account

    And this charge happened today? The same day you were banned? LOL

    My point is that it's yet to be seen if they still charge the people they've banned. It seems EXTREMELY unlikely for a company to do that. Isn't that grounds for legal action? You paid for a service, they denied you that service, that can't still charge you for it. What you've already paid is of course lost because you hypothetically broke the terms of service. But, to assume they're going to keep charging your credit card after banning you just seems like slander to make ZOS look worse.

    I understand it's upsetting when you're wrongfully banned, but it's no reason to start a smear campaign against the company for trying to improve the community.
    Edited by badmojo on April 18, 2014 10:46PM
    [DC/NA]
  • ml_182b16_ESO
    Actually I stated that anyone else is free to come back once they fix the game.
    Edited by ZOS_JoanaL on April 18, 2014 11:07PM
  • revanghost
    revanghost
    ✭✭✭
    I've already paid for three months, its already been debited, can't fix that.

    Actually...

    you know what. Nevermind. Spend your money because you can't read.

  • moiraleafcull
    moiraleafcull
    ✭✭✭
    Have cancelled sub and will not re-up until members of our guild wrongly banned are back in game.
    @moiraleafcull == 551+ Champion
    Daggerfall Covenant: Moira Leafcull - Temp AR 27 | Fara Nightsky - NB AR 6
    Proud to wear the tabards of Daggerfall Pride and LoM


  • Kloaked
    Kloaked
    ✭✭✭
    Did I miss something? Why are you calling ZoS, ZOE?
  • n.englishb14_ESO
    n.englishb14_ESO
    ✭✭✭
    Just gonna say thank you to the PC players for finding all these game breaking bugs before console launch. We appreciate it.
  • ml_182b16_ESO
    Kloaked wrote: »
    Did I miss something? Why are you calling ZoS, ZOE?

    Lol my bad, not really all that interested in what they call themselves.
    Edited by ml_182b16_ESO on April 18, 2014 10:57PM
  • Kloaked
    Kloaked
    ✭✭✭
    Just gonna say thank you to the PC players for finding all these game breaking bugs before console launch. We appreciate it.

    Fowdv40.jpg?1
Sign In or Register to comment.