Maintenance for the week of June 23:
• PC/Mac: No maintenance – June 23
• PC/Mac: NA and EU megaservers for maintenance – June 25, 12:00AM EDT (4:00 UTC) - 6:00PM EDT (22:00 UTC)
The issues on the European console megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
No Response from Support on my Hacked Account
My account was hacked the evening of the 14th (They were trying to access my account from China, and they were able to get into my email because it was too similar to my ESO account login info. My fault and I need to use better login info, but I did not do anything shady like buy gold). I submitted a ticket on the morning of the 15th. I received a message at the end of the day that they are elevating the ticket. I asked for an update the next morning (16th) and was told "sorry for the long wait, please just wait a little bit longer). Well it is now the 18 and I have heard nothing. I have replied to my ticket, I have submitted a new ticket query and I have requested a call back (twice). I have heard no response whatsoever. It has now been nearly 4 days with no access to my account!
The question reference is 140414-055482