No. Manpower is already there. If they have time putting up fancy videos about craglorn, then they could certainly allocate some manpower into bot hunting instead.
If nothing is done shortly I will not care about craglorn anyway because I'll cancel my sub.
No. Manpower is already there. If they have time putting up fancy videos about craglorn, then they could certainly allocate some manpower into bot hunting instead.
If nothing is done shortly I will not care about craglorn anyway because I'll cancel my sub.
*facepalm* The people making videos are not the same with customer support. In fact many times you do not want those people (particularly devs) to be in a spot that works directly with people as they tend to struggle with it (not all). Further you don't want to pull advertisers away from advertising, or devs away from bug fixing and developing content (that is suicidal for a game)
They already appear understaffed in the area so yes, they would have to hire more manpower and that takes time.
You reported them all, right...?ZOS needs to hire me and equip me with the ban hammer. I've come across so many bots lately i've lost count. I'm not talking about real players just farming either, i mean brainless teleporting bots. Mail me an in game ban hammer or maul and I'll scour the land night and day purging and ridding Tamriel of this bot plague.
No. Manpower is already there. If they have time putting up fancy videos about craglorn, then they could certainly allocate some manpower into bot hunting instead.
If nothing is done shortly I will not care about craglorn anyway because I'll cancel my sub.
*facepalm* The people making videos are not the same with customer support. In fact many times you do not want those people (particularly devs) to be in a spot that works directly with people as they tend to struggle with it (not all). Further you don't want to pull advertisers away from advertising, or devs away from bug fixing and developing content (that is suicidal for a game)
They already appear understaffed in the area so yes, they would have to hire more manpower and that takes time.
Urgent things with money involvement get priorities. You'd be surprised how fast it can go if it really hurts a company.
And if e.g. zenimax loses 20% of their subs solely because of the amount of bots, then I can promise you even the CEO himself would go on a bot hunt if necessary.
pecheckler wrote: »Pay existing customer service reps overtime to manually check for botters and gold spammers. It should be simple enough for just a few people to keep all public dungeon bosses clear of bots.
These poor guys release a pretty game after working night and day for years and instead of holiday, big party they get shaved by a gazillion unsatisfied customers:)
Working in the gaming industry must be very hard and frustrating sometimes.
No. Manpower is already there. If they have time putting up fancy videos about craglorn, then they could certainly allocate some manpower into bot hunting instead.
If nothing is done shortly I will not care about craglorn anyway because I'll cancel my sub.
*facepalm* The people making videos are not the same with customer support. In fact many times you do not want those people (particularly devs) to be in a spot that works directly with people as they tend to struggle with it (not all). Further you don't want to pull advertisers away from advertising, or devs away from bug fixing and developing content (that is suicidal for a game)
They already appear understaffed in the area so yes, they would have to hire more manpower and that takes time.
Urgent things with money involvement get priorities. You'd be surprised how fast it can go if it really hurts a company.
And if e.g. zenimax loses 20% of their subs solely because of the amount of bots, then I can promise you even the CEO himself would go on a bot hunt if necessary.
Nothing happens instantly, nothing. If it appears to happen instantly it is because the wheels for it were already in motion when it comes to manpower. Again, they are not going to be moving people off of other vital areas for this.
No. Manpower is already there. If they have time putting up fancy videos about craglorn, then they could certainly allocate some manpower into bot hunting instead.
If nothing is done shortly I will not care about craglorn anyway because I'll cancel my sub.
*facepalm* The people making videos are not the same with customer support. In fact many times you do not want those people (particularly devs) to be in a spot that works directly with people as they tend to struggle with it (not all). Further you don't want to pull advertisers away from advertising, or devs away from bug fixing and developing content (that is suicidal for a game)
They already appear understaffed in the area so yes, they would have to hire more manpower and that takes time.
Urgent things with money involvement get priorities. You'd be surprised how fast it can go if it really hurts a company.
And if e.g. zenimax loses 20% of their subs solely because of the amount of bots, then I can promise you even the CEO himself would go on a bot hunt if necessary.
Nothing happens instantly, nothing. If it appears to happen instantly it is because the wheels for it were already in motion when it comes to manpower. Again, they are not going to be moving people off of other vital areas for this.
Have you actually ever worked for a medium sized software company? Because I am since two years. Things can happen in an instant if necessary.
Do you know how much PR will be needed if just right now an important review gets released that destroys the game for the absurd amount of bots? Taking about vital areas...
Since there is no expertise needed to do this job (a monkey could to it), they could do something right now.
No. Manpower is already there. If they have time putting up fancy videos about craglorn, then they could certainly allocate some manpower into bot hunting instead.
If nothing is done shortly I will not care about craglorn anyway because I'll cancel my sub.
*facepalm* The people making videos are not the same with customer support. In fact many times you do not want those people (particularly devs) to be in a spot that works directly with people as they tend to struggle with it (not all). Further you don't want to pull advertisers away from advertising, or devs away from bug fixing and developing content (that is suicidal for a game)
They already appear understaffed in the area so yes, they would have to hire more manpower and that takes time.
Urgent things with money involvement get priorities. You'd be surprised how fast it can go if it really hurts a company.
And if e.g. zenimax loses 20% of their subs solely because of the amount of bots, then I can promise you even the CEO himself would go on a bot hunt if necessary.
Nothing happens instantly, nothing. If it appears to happen instantly it is because the wheels for it were already in motion when it comes to manpower. Again, they are not going to be moving people off of other vital areas for this.
Have you actually ever worked for a medium sized software company? Because I am since two years. Things can happen in an instant if necessary.
Do you know how much PR will be needed if just right now an important review gets released that destroys the game for the absurd amount of bots? Taking about vital areas...
Since there is no expertise needed to do this job (a monkey could to it), they could do something right now.
Then hire some GM's/Guides to monitor the zones, I mean they can just port around and check for suspicious activity. It's not long term but for short term why not. Hell, I or other fans would do it, three or four nights a week for free sub or some compensation. They could instantly mute people/bots for full time employees to check out soon after. I think it would be a good short term investment. That's what you do in the real world while you fix the bigger problem behind the scenes. You don't just sit there and watch the business bleed to death. It hurts your brand and turns customers away.
No. Manpower is already there. If they have time putting up fancy videos about craglorn, then they could certainly allocate some manpower into bot hunting instead.
If nothing is done shortly I will not care about craglorn anyway because I'll cancel my sub.
*facepalm* The people making videos are not the same with customer support. In fact many times you do not want those people (particularly devs) to be in a spot that works directly with people as they tend to struggle with it (not all). Further you don't want to pull advertisers away from advertising, or devs away from bug fixing and developing content (that is suicidal for a game)
They already appear understaffed in the area so yes, they would have to hire more manpower and that takes time.
reagen_lionel wrote: »Then hire some GM's/Guides to monitor the zones, I mean they can just port around and check for suspicious activity. It's not long term but for short term why not. Hell, I or other fans would do it, three or four nights a week for free sub or some compensation. They could instantly mute people/bots for full time employees to check out soon after. I think it would be a good short term investment. That's what you do in the real world while you fix the bigger problem behind the scenes. You don't just sit there and watch the business bleed to death. It hurts your brand and turns customers away.
This right here. They need to hire some active GM's to do this, or at least player moderators that can do this who are trusted to not abuse those powers that can suspend these accounts/bot characters.
Reward us for reporting bots who end up being banned. Give me a "Bot Slayer" title or something after 50 successful bans based on my reports. Give priority to reports coming from confirmed bot reporters.
I report every bot I come across, but I feel like I'm losing faith in the effectiveness of the reporting system. What's the point in taking the time to report bots, if I come back the next day and see those same bots still sitting in the same place doing the same thing.
I'm sure my reports do something other than fill my inbox with email copies, but sometimes it feels like a wasted effort. I think a little bit of recognition would go a long way with a community like this.
Jadeviper1974 wrote: »
No. Manpower is already there. If they have time putting up fancy videos about craglorn, then they could certainly allocate some manpower into bot hunting instead.
If nothing is done shortly I will not care about craglorn anyway because I'll cancel my sub.
*facepalm* The people making videos are not the same with customer support. In fact many times you do not want those people (particularly devs) to be in a spot that works directly with people as they tend to struggle with it (not all). Further you don't want to pull advertisers away from advertising, or devs away from bug fixing and developing content (that is suicidal for a game)
They already appear understaffed in the area so yes, they would have to hire more manpower and that takes time.
What does banning botters have to do with CS? We don't need touchy feelie GM's to ask folks about their relationships with their mothers, we need GM's to come in a ban the folks that are doing this crap that is ruining a game with a great amount of potential.
Jadeviper1974 wrote: »reagen_lionel wrote: »Then hire some GM's/Guides to monitor the zones, I mean they can just port around and check for suspicious activity. It's not long term but for short term why not. Hell, I or other fans would do it, three or four nights a week for free sub or some compensation. They could instantly mute people/bots for full time employees to check out soon after. I think it would be a good short term investment. That's what you do in the real world while you fix the bigger problem behind the scenes. You don't just sit there and watch the business bleed to death. It hurts your brand and turns customers away.
This right here. They need to hire some active GM's to do this, or at least player moderators that can do this who are trusted to not abuse those powers that can suspend these accounts/bot characters.
Yep, make them temporary contract employee's give them the power to suspend for 24 hours and tag stuff for review by a full zenimax GM and to recommend bans. If they abuse that power they get fired and banned themselves.
Jadeviper1974 wrote: »
No. Manpower is already there. If they have time putting up fancy videos about craglorn, then they could certainly allocate some manpower into bot hunting instead.
If nothing is done shortly I will not care about craglorn anyway because I'll cancel my sub.
*facepalm* The people making videos are not the same with customer support. In fact many times you do not want those people (particularly devs) to be in a spot that works directly with people as they tend to struggle with it (not all). Further you don't want to pull advertisers away from advertising, or devs away from bug fixing and developing content (that is suicidal for a game)
They already appear understaffed in the area so yes, they would have to hire more manpower and that takes time.
What does banning botters have to do with CS? We don't need touchy feelie GM's to ask folks about their relationships with their mothers, we need GM's to come in a ban the folks that are doing this crap that is ruining a game with a great amount of potential.
And wrongful bans would go through the roof.Jadeviper1974 wrote: »reagen_lionel wrote: »Then hire some GM's/Guides to monitor the zones, I mean they can just port around and check for suspicious activity. It's not long term but for short term why not. Hell, I or other fans would do it, three or four nights a week for free sub or some compensation. They could instantly mute people/bots for full time employees to check out soon after. I think it would be a good short term investment. That's what you do in the real world while you fix the bigger problem behind the scenes. You don't just sit there and watch the business bleed to death. It hurts your brand and turns customers away.
This right here. They need to hire some active GM's to do this, or at least player moderators that can do this who are trusted to not abuse those powers that can suspend these accounts/bot characters.
Yep, make them temporary contract employee's give them the power to suspend for 24 hours and tag stuff for review by a full zenimax GM and to recommend bans. If they abuse that power they get fired and banned themselves.
Yay for wrongful suspensions and bans causing even more of a PR nightmare. Banning will not fix the problem at all. They are banning accounts everyday. It's not making a dent. No game makes a dent with just bannings (even ones with GMs). There is no fix. All they can do is ban and make changes in game and with the inner workings of the game to slow them down.
No. Manpower is already there. If they have time putting up fancy videos about craglorn, then they could certainly allocate some manpower into bot hunting instead.
If nothing is done shortly I will not care about craglorn anyway because I'll cancel my sub.
*facepalm* The people making videos are not the same with customer support. In fact many times you do not want those people (particularly devs) to be in a spot that works directly with people as they tend to struggle with it (not all). Further you don't want to pull advertisers away from advertising, or devs away from bug fixing and developing content (that is suicidal for a game)
They already appear understaffed in the area so yes, they would have to hire more manpower and that takes time.
Jadeviper1974 wrote: »
No. Manpower is already there. If they have time putting up fancy videos about craglorn, then they could certainly allocate some manpower into bot hunting instead.
If nothing is done shortly I will not care about craglorn anyway because I'll cancel my sub.
*facepalm* The people making videos are not the same with customer support. In fact many times you do not want those people (particularly devs) to be in a spot that works directly with people as they tend to struggle with it (not all). Further you don't want to pull advertisers away from advertising, or devs away from bug fixing and developing content (that is suicidal for a game)
They already appear understaffed in the area so yes, they would have to hire more manpower and that takes time.
What does banning botters have to do with CS? We don't need touchy feelie GM's to ask folks about their relationships with their mothers, we need GM's to come in a ban the folks that are doing this crap that is ruining a game with a great amount of potential.
And wrongful bans would go through the roof.Jadeviper1974 wrote: »reagen_lionel wrote: »Then hire some GM's/Guides to monitor the zones, I mean they can just port around and check for suspicious activity. It's not long term but for short term why not. Hell, I or other fans would do it, three or four nights a week for free sub or some compensation. They could instantly mute people/bots for full time employees to check out soon after. I think it would be a good short term investment. That's what you do in the real world while you fix the bigger problem behind the scenes. You don't just sit there and watch the business bleed to death. It hurts your brand and turns customers away.
This right here. They need to hire some active GM's to do this, or at least player moderators that can do this who are trusted to not abuse those powers that can suspend these accounts/bot characters.
Yep, make them temporary contract employee's give them the power to suspend for 24 hours and tag stuff for review by a full zenimax GM and to recommend bans. If they abuse that power they get fired and banned themselves.
Yay for wrongful suspensions and bans causing even more of a PR nightmare. Banning will not fix the problem at all. They are banning accounts everyday. It's not making a dent. No game makes a dent with just bannings (even ones with GMs). There is no fix. All they can do is ban and make changes in game and with the inner workings of the game to slow them down.
Or just do what GM's did in Ultima Online; if they detected someone as using macros, the GM would port in, ask them a question or get them to respond, if nothing happened they would smite them down with lightning and/or ban them.
Jadeviper1974 wrote: »
No. Manpower is already there. If they have time putting up fancy videos about craglorn, then they could certainly allocate some manpower into bot hunting instead.
If nothing is done shortly I will not care about craglorn anyway because I'll cancel my sub.
*facepalm* The people making videos are not the same with customer support. In fact many times you do not want those people (particularly devs) to be in a spot that works directly with people as they tend to struggle with it (not all). Further you don't want to pull advertisers away from advertising, or devs away from bug fixing and developing content (that is suicidal for a game)
They already appear understaffed in the area so yes, they would have to hire more manpower and that takes time.
What does banning botters have to do with CS? We don't need touchy feelie GM's to ask folks about their relationships with their mothers, we need GM's to come in a ban the folks that are doing this crap that is ruining a game with a great amount of potential.
And wrongful bans would go through the roof.Jadeviper1974 wrote: »reagen_lionel wrote: »Then hire some GM's/Guides to monitor the zones, I mean they can just port around and check for suspicious activity. It's not long term but for short term why not. Hell, I or other fans would do it, three or four nights a week for free sub or some compensation. They could instantly mute people/bots for full time employees to check out soon after. I think it would be a good short term investment. That's what you do in the real world while you fix the bigger problem behind the scenes. You don't just sit there and watch the business bleed to death. It hurts your brand and turns customers away.
This right here. They need to hire some active GM's to do this, or at least player moderators that can do this who are trusted to not abuse those powers that can suspend these accounts/bot characters.
Yep, make them temporary contract employee's give them the power to suspend for 24 hours and tag stuff for review by a full zenimax GM and to recommend bans. If they abuse that power they get fired and banned themselves.
Yay for wrongful suspensions and bans causing even more of a PR nightmare. Banning will not fix the problem at all. They are banning accounts everyday. It's not making a dent. No game makes a dent with just bannings (even ones with GMs). There is no fix. All they can do is ban and make changes in game and with the inner workings of the game to slow them down.
Or just do what GM's did in Ultima Online; if they detected someone as using macros, the GM would port in, ask them a question or get them to respond, if nothing happened they would smite them down with lightning and/or ban them.
Jadeviper1974 wrote: »
No. Manpower is already there. If they have time putting up fancy videos about craglorn, then they could certainly allocate some manpower into bot hunting instead.
If nothing is done shortly I will not care about craglorn anyway because I'll cancel my sub.
*facepalm* The people making videos are not the same with customer support. In fact many times you do not want those people (particularly devs) to be in a spot that works directly with people as they tend to struggle with it (not all). Further you don't want to pull advertisers away from advertising, or devs away from bug fixing and developing content (that is suicidal for a game)
They already appear understaffed in the area so yes, they would have to hire more manpower and that takes time.
What does banning botters have to do with CS? We don't need touchy feelie GM's to ask folks about their relationships with their mothers, we need GM's to come in a ban the folks that are doing this crap that is ruining a game with a great amount of potential.
And wrongful bans would go through the roof.Jadeviper1974 wrote: »reagen_lionel wrote: »Then hire some GM's/Guides to monitor the zones, I mean they can just port around and check for suspicious activity. It's not long term but for short term why not. Hell, I or other fans would do it, three or four nights a week for free sub or some compensation. They could instantly mute people/bots for full time employees to check out soon after. I think it would be a good short term investment. That's what you do in the real world while you fix the bigger problem behind the scenes. You don't just sit there and watch the business bleed to death. It hurts your brand and turns customers away.
This right here. They need to hire some active GM's to do this, or at least player moderators that can do this who are trusted to not abuse those powers that can suspend these accounts/bot characters.
Yep, make them temporary contract employee's give them the power to suspend for 24 hours and tag stuff for review by a full zenimax GM and to recommend bans. If they abuse that power they get fired and banned themselves.
Yay for wrongful suspensions and bans causing even more of a PR nightmare. Banning will not fix the problem at all. They are banning accounts everyday. It's not making a dent. No game makes a dent with just bannings (even ones with GMs). There is no fix. All they can do is ban and make changes in game and with the inner workings of the game to slow them down.
Or just do what GM's did in Ultima Online; if they detected someone as using macros, the GM would port in, ask them a question or get them to respond, if nothing happened they would smite them down with lightning and/or ban them.
Funny, I ran macros in UO and not once was I ever banned (it's because they can never catch everyone, heck they didn't even catch most of them). It also does not prevent wrongful bans as there are many that turn off the chat, or simply don't notice when something is addressed to them.