Maintenance for the week of June 16:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – June 16, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – June 18, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – June 18, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)

Game wants to Install after patch (NA)

wu.chi.kung_ESO
Downloaded and installed the patch. Closed the launcher because I was doing something else. Re-opened the launcher. I have only an "Install" button. What is happening?
  • nerevarine1138
    nerevarine1138
    ✭✭✭✭✭
    ✭✭✭✭✭
    If this happens, try rebooting your launcher. If it happens again, do not click Install. Repair the launcher.
    ----
    Murray?
  • wu.chi.kung_ESO
    Thanks for the reply. I have relaunched several times same result. I have mo repair option in either settings - launcher or in Game options (only Install and settings) is there a way to trigger repair another way?
  • Ayradyss
    Ayradyss
    ✭✭
    I had this problem, not this patch, but the patch previous to this one. The only solution I found was to completely uninstall the game, delete any leftover files and reinstall.

    Here's hoping that you'll not have to go through all that! Good luck.
  • nickroc
    nickroc
    ✭✭
    not like you can get past the login server anyways.
    Error 301: You purchased The Elder Scrolls Online
  • wu.chi.kung_ESO
    wow, I hoping that too
  • wu.chi.kung_ESO
    I have the time. I'd just rather not have to download the whole game again
  • Invisioblack
    Invisioblack
    ✭✭✭
    I am re-downloading just like it wants me to.
  • wu.chi.kung_ESO
    If I copy the game files to another location and relaunch I might fix it without downloading? Worth a try
  • wu.chi.kung_ESO
    wait! I clicked on the eso.exe game launched no problem. I'm at Character select!
  • FezzikVizzini
    FezzikVizzini
    ✭✭✭
    Downloaded and installed the patch. Closed the launcher because I was doing something else. Re-opened the launcher. I have only an "Install" button. What is happening?

    This is not a new bug. It has happened to me twice. It is caused by 3 files that have been deleted from your system.

    The 1st time it happened to me I downloaded the 3 files from link provided by the guy who had solved the problem. They are 3 small manifest files. Without those files being present the game thinks it is not installed, and hence only gives you the install option. No repair etc options available.

    Of course, when I first got this error I clicked on the install option - only to be told that I did not have 60 gig free. Just as well then that I found the solution.

    The second time it happened I had prepared as I ALWAYS back up the ESO main directory so if a patch screws I can redo it.

    See http://forums.elderscrollsonline.com/discussion/comment/538381/#Comment_538381 to get the missing 3 files. Page 7, 9th post (if I counted correctly). This has the links to the 3 missing files. Download them and place as appropriate, This is a EU fix. If you are NA then the directory will be The Elder Scrolls Online/... and not The Elder Scrolls Online EU/....


    Note. This will only work if you have not tried to do a fresh install. If you have then you are screwed beacause the launcher will have removed ALL you game files.

    Hope this helps.
    Yeah, I got a PC. I just don't feel the need to post it's specifications for an ego boost.
  • wu.chi.kung_ESO
    Thanks so much for that! I'll give it a try
  • wu.chi.kung_ESO
    I used the version files from this post as they are more recent (today)

    http://forums.elderscrollsonline.com/discussion/79631/100-fixed-tested-zenimax-s-solution-to-patch-fix-gm-posted

    Opened launcher
    It immediately started downloading 22G
    Closed launcher
    Reopened launcher
    It automatically started a repair
    After the repair was finished I have to download 5G but it is going super slow at about 400kb/s.

    Fingers crossed this works
    Edited by wu.chi.kung_ESO on April 15, 2014 9:44PM
  • aipex8_ESO
    aipex8_ESO
    ✭✭✭✭✭
    Same happened to me. Patch was at 75%, went to lunch, came back to an Install button. I'm about 3/4 through redownloading now.
Sign In or Register to comment.