I know customer support is most commonly associated with tech support and in game issues, however, I think website issues fit in as well.
I don't know about anyone else, but these forums are a disaster. Mainly when it comes the complete lack of sub categories. Why do we have all weapon skills in one forum? Same goes for class skills and armor skills. If I'm trying to find ideas for my Sorc temp why would I want to sift through 100 posts about another class? I'm at a complete loss as to why anyone on the web development team would EVER think the current forum layout works.
Can we please get a fix on this as quickly as possible? Forums play a major part in a lot of MMO's, and having them this borked at the beginning runs the risk of not only stunting the development of any kind of community outside of guilds, but also causes MAJOR headaches for anyone trying to use them.
I hope I'm not the only person that feels this way. Thanks for reading!
Edited by Opus187 on April 15, 2014 2:44PM