These forums are a mess.

Opus187
Opus187
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I know customer support is most commonly associated with tech support and in game issues, however, I think website issues fit in as well.

I don't know about anyone else, but these forums are a disaster. Mainly when it comes the complete lack of sub categories. Why do we have all weapon skills in one forum? Same goes for class skills and armor skills. If I'm trying to find ideas for my Sorc temp why would I want to sift through 100 posts about another class? I'm at a complete loss as to why anyone on the web development team would EVER think the current forum layout works.

Can we please get a fix on this as quickly as possible? Forums play a major part in a lot of MMO's, and having them this borked at the beginning runs the risk of not only stunting the development of any kind of community outside of guilds, but also causes MAJOR headaches for anyone trying to use them.

I hope I'm not the only person that feels this way. Thanks for reading!
Edited by Opus187 on April 15, 2014 2:44PM
  • ldwulfub17_ESO
    try tamrielfoundry.com and specifically the theorycrafting section.

    It sounds like what you are looking for is exactly what they have. That is a well established site/group who played for a year+ in the PTS Beta.

  • Opus187
    Opus187
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    I will take a look, thanks. However, what I'm looking for is what EVERY other mmo on the market has. It's been a mmo staple for as long as I can remember.
  • ItsGlaive
    ItsGlaive
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    They made a half-hearted attempt at tidying and organising these forums during launch week, still need a lot of work tbh incl a general discussion forum, and a better developer/best of system - all it takes it one wall of text to make that scrolling mess a nightmare.
    Allow cross-platform transfers and merges
  • zipper76_ESO
    Honestly in my humble opinion it isn't just the layout that sucks. Is it just me or is the coloring of them harder to read than it should be? Everything with that brownish/orange looking font is very hard on they eyes, but even the background color isn't very good against a black font. Give people who want it an option to use a plain old black background with white text.
  • Morticielle
    Morticielle
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    This forum is the worst official forum of a mmorpg i ever saw! There is no logical structure. It needs a total overhaul.
    Lady Morticielle d'Aragòn |VR12| Sorcerer | PvP Rank 21 (Major Grade I) | EU-Megaserver | AD

    Subscription cancelled due to the following facts:

    - Zenimax implements more bugs from patch to patch
    - Zenimax does not care about the increasing instability of the game. People have more and more crashes Fix of memory bug decreased number of crashes considerably
    - Zenimax has still not fully fixed the fps drops they (!) implemented with patch1.2.3
    - Zenimax does nothing to fix the massive ability lags in PvP
    - Zenimax gives more attention to unnecassary 'content' like dyes for armors than fixing issues
    - In patchnotes Zenimax lies about bugs allegedly fixed
    - Zenimax has no plan as to how balance population in Cyrodiil campaigns
    - Support is ineffective and does not even speak in a way one can linguistically understand

  • Opus187
    Opus187
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    I'm not a huge fan of the weird orange color either. I'm more concerned about the layout than the coloring though. I can get over that. Lol
  • Roechacca
    Roechacca
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    Oh You were referring to the mechanics . I thought you meant the players N was about to award You insight points ...
  • Opus187
    Opus187
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    This forum is the worst official forum of a mmorpg i ever saw! There is no logical structure. It needs a total overhaul.

    I couldn't agree more.

  • Grithok
    Grithok
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    My favorite part of these forums is that they let me notify other posts by just clicking agree, awesome or lol.

    Every post I see from a developer saying that they may do something about the forums I just click lol.
  • Anastasia
    Anastasia
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    I think hitting the "Recent" discussion hits the mark for me in lieu of 'general comments'. I can scan through it when I want to OR go to a specific category for a more focused subject search.

    I love that ESO has some familiar areas, some improvements based on player suggestions. But I am not the least bit interested in making either the ESO Forums OR the ESO game include a majority of features 'all the other mmo's have'. If I wanted status quo, I'd head back to one of the old mmo's.

  • RKLimes
    RKLimes
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    How about filtering out any language but the chosen one?

    Best of, and Developer discussions are half crammed with duplicate info in other languages.
  • LimeCupcake
    I agree. I find it very hard to read the against this brown/gold. Also, finding what you are looking for under this scattering of forums categories is impossible. I do hope to see some improvement here in the future.
  • Estwing
    Estwing
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    I would like to see EU split off from NA so it isn't a mash of everything when I try to look at them.
  • AlexDougherty
    AlexDougherty
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    This forum is the worst official forum of a mmorpg i ever saw! There is no logical structure. It needs a total overhaul.

    Yes, something more easily navigatable would be nice.
    People believe what they either want to be true or what they are afraid is true!
    Wizard's first rule
    Passion rules reason
    Wizard's third rule
    Mind what people Do, not what they say, for actions betray a lie.
    Wizard's fifth rule
    Willfully turning aside from the truth is treason to one's self
    Wizard's tenth rule
  • Srslyrly
    Srslyrly
    What we really need is an add-on for forum complaints.
  • ZiRM
    ZiRM
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    They need some work but I'm getting used to them.
    Want to become Vampire? 5k @ZiRM in game.
    ESO Server Status. ( ^_^)o自自o(^_^ ) SkåL!!!!!
  • Brunlea
    Brunlea
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    Yes the forums are a little messy and could do with some organisation.
  • Arsenic_Touch
    Arsenic_Touch
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    Yes, they are a mess. Why they don't have it separated by language is just beyond me. They could fix the majority of the issues with this forum by just adding a language selector.
    Is it better to out-monster the monster or to be quietly devoured?

    ╔═════════════ ೋღ☃ღೋ ══════════════╗
    "Hope can drown lost in thunderous sound."
    "Fear can claim what little faith remains."
    "Death will take those who fight alone."
    "But united we can break a fate once set in stone."

    ╚═════════════ ೋღ☃ღೋ ══════════════╝

    NA // Ebonheart Pact // Leader of CORE Legion // Namira Beta Tester // VR11 NB
  • Phyrdrin
    Phyrdrin
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    I believe one of the biggest problems is the failure of mods to close "clone" threads in the customer support sections. What ends up happening is a vicious cluster f$*(#( where genuine threads with genuine problems get buried right away under metric tons of rage/entitlement threads that come with either every maintenance or when the slightest thing goes wrong.

    I actually like the color scheme of these forums. It feels very neutral and soothing. The clickable "agree"/"insightful" etc. system is really nice. More sub categories would do this forum a wonder. If the mods could move the trash threads with rage/hate to a "chatterbox" subcategory for example, it would really help clean up the customer support area so people can get help quicker.

    Edit: I speak from personal experience as I manage forums as part of my job.
    Edited by Phyrdrin on April 15, 2014 4:49PM
    "Surprise me. Say something intelligent."
  • elxdark
    elxdark
    This is worse than gw2 forums and that's enough bad.
    Edited by elxdark on April 15, 2014 4:56PM
  • fyendiarb16_ESO
    fyendiarb16_ESO
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    There are two things that I consider strange about these forums. First of all the lack of a general section, but far more importantly is the weird idea the designer had that going from the main page to the subcategory to see the subcategory to go to the final subcategory you were looking for to begin with... beats a simple scrolling down with all categories shown on the main screen.
    Just a simple main page with all all subcategories in one long list is much easier to navigate. It may not look as neat and nice, but a whole lot easier to use.

    Other than those two things I like how they did it with the insightful, agree, etc options and the color scheme.
  • Tolio
    Tolio
    try tamrielfoundry.com and specifically the theorycrafting section.

    It sounds like what you are looking for is exactly what they have. That is a well established site/group who played for a year+ in the PTS Beta.

    I use this forum as well, great structure and lots of good information to be found there. I can recommend the class discussions areas in reddit as well.

    Otherwise sadly, the structure of these forums here is almost nonexistent and quickly navigating to the informations you need is almost impossible (even with using the search function you can easily miss out on a ton of posts)
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