We are currently investigating issues some players are having on the megaservers. We will update as new information becomes available.
We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
In response to the ongoing issue, the North American and European megaservers are currently unavailable while we perform maintenance.
https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.

Time for some Positivity - Hands up if you are loving TESO

BulbousMeathead
BulbousMeathead
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Reading through the complaints in this forum, there seems to be about three legitimate problems worth complaining about:

1. Bank slots disappearing
2. People getting banned for no apparent reason
3. People not able to get into the game due to access codes, stuck loading screens or whatever.

(Gold-sellers and bots are an annoying menace but I didn't include them as they don't hamper the game quite to the same degree as the items above. I have no doubt the developers are working on a solution, but so far their detection algorithms are too simple and heavy-handed which is why point #2 is happening)

So, for all the poor souls out there with one of these problems, I sincerely hope it gets fixed soon, and you are are able to return and have an enjoyable experience.

For the rest of us who have been fortunate enough to escape (or overcome) the issues above, how are you enjoying the game ?
( I personally think it's awesome and I am totally addicted.)
Edited by ZOS_SilviaS on April 13, 2014 1:02AM
  • cubansyrusb16_ESO
    cubansyrusb16_ESO
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    +1 good game really loving it, I haven't encountered any bugs. Can't speak for others but there are proper channels to report them, forum rage threads just make me want to drown them.
  • Putok
    Putok
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    Best MMO to come out in a decade, IMHO.

    Can't wait to get back on in about an hour. In general, it's been a very smooth launch.

    I honestly think their biggest problem is abysmal CS.
  • Aenima_pt
    Aenima_pt
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    I would gladly put my hands up cuz my Early access time was flawless, but unfortunatly the Standard Edition I Pre Ordered in February, has still not arrived in most Portuguese stores. >_< (1st time i know about a game not meeting the lauch schedule just for reference)
    Edited by Aenima_pt on April 13, 2014 12:56AM
  • Amsel_McKay
    Amsel_McKay
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    1. Bank slots disappearing <<< I'm in the group...
  • Alphashado
    Alphashado
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    Love to see a thread like this. All MMOs have issues at launch. Many people may not understand how incredibly challenging it must be to supply a service to millions of people at the same time without growing pains.

    If you look just below the surface of the bugs and issues, you will see one of the best MMOs ever made. I have been bouncing from one MMO to another ever since I left WoW 5 years ago. Searching for the one that felt right. Searching for the one that felt like home. I believe my search is over. I love this game and I intend to be here for years to come.
  • Jake71887
    Jake71887
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    I haven't had any really gamebreaking bugs... But I'm still only minorly enjoying the game. There's some really good parts, but there's hours of boredom in between these sections.
  • Saerydoth
    Saerydoth
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    I'm really enjoying the game. Time for some perspective! There are a TINY fraction of the number of problems that WOW had, in patch 5.2! Yes, patch 5.2, almost 9 years after the game launched. After 5.2, flight paths did not work at all for 2 months. If you took a flight path, when it landed you would be teleported back to where you started. And it took Blizzard 2 months to fix it.

    In patch 4.2, about a year and a half earlier, melee combat was impossible for almost 2 months, because the instant you hit an ability, it would autotarget the closest dead mob, attempt to use the ability, and put your ability on cooldown even though it failed. The only workaround was to macro /focus [@currenttarget @notdead] to EVERY ability (correct me if I got the syntax wrong - I quit WOW 5 months ago and forgot). This went on for over 2 months, that's how long it took Blizzard to fix it.

    Keep in mind, that for those 2 issues...WOW was 8 years old for them! It was NOT a new game in any sense of the word. When WOW was new...you don't even want to know what WOW was like for the first 90 days. Unplayable, assuming you could even log on. Zenimax is really getting on the ball with fixing things. Sure there are problems but the turnaround for fixing them is a LOT quicker than what Blizzard has managed to do. WOW to this day has broken quest issues out the ying yang, and Blizzard has shown little interest in fixing most of them.

    Now, I'm not enjoying the game as much as I could be...but that's for reasons completely outside of Zenimax's control. I'm waiting for my girlfriend to be able to start. She lives in a remote area, and her internet cap does not allow her in any way shape or form to download the game. It takes 2 weeks for mail to get to her from me...I zipped up the game onto a flash drive, and now we're waiting.

    The total number of legitimate issues in ESO:
    1) Gold spam (This is a problem in every MMO, and always will be a problem.) - the issue here comes from lacking a very convenient 1-click report/ignore for this.
    2) A handful of broken quests in certain zones. There are actually a small number of quests that are broken...less than 10...but they are quests that are in the progression path and so it's noticeable when they're broken. WOW right now has a LOT more broken quests.
    3) The disappearing bank slots bug. I have no idea what causes this, as it hasn't happened to me, and I have several characters. Believe it or not, WOW (still) has an issue where all your bank, void storage, and guild vault items just disappear. In WOW's case they are still there, but they are invisible until a GM does something that fixes it.
    4) Disappearing helmets while crafting. Once again, hasn't happened to me, I don't know what triggers it.
    5) Extremely LONG wait times for support. This is understandable because this is a brand new game, and a brand new support team. A ton of people started playing at once, thus they instantly got a MASSIVE backlog. This will get better with time.
    6) Very inefficient means of communicating with support. Replying to emails with confidential information as a verification is not the proper way to handle it. It is very easy for phishers to copy these emails and harvest information from people. And even computer savvy people don't want to have to check the headers of EVERY email they receive to see if it really came from Zenimax support. We need a way to add information to tickets *on the website*.

    There is nothing at all wrong with pointing out the issues the game does have. But if you do so, make sure you do so in a constructive way. The developers will listen a great deal more to posts that say "Here is what is wrong, and here is how I think it could be fixed", rather than "OMG YOU SUCK, FIX IT".
    Edited by Saerydoth on April 13, 2014 1:26AM
  • everseeing_njpreub18_ESO
    Has some minor issues ive encountered, but overall i am enjoying myself.
  • BulbousMeathead
    BulbousMeathead
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    Many people may not understand how incredibly challenging it must be to supply a service to millions of people at the same time without growing pains.
    So much of the population is conditioned to consume, instead of create. Unfortunately, most people don't understand how hard it is to actually create anything worthwhile. It's easy to be a critic - you see it all the time with people hating on bands instead of just listening to something else.
    Personally I'm in awe of what Zenimax have accomplished - the amount of work that must have gone into creating TESO would be phenomenal.
    Now if they could just lift their game a bit with their communication skills, it will be pretty sweet.
  • Frail_Old_Man
    Frail_Old_Man
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    You forgot progress breaking bugs, hidden graphical options tied to their presets and the fact that EU servers are still in the states.

    But all that aside, I've been playing ESO since the early access, so yeah, I like it.
    Sanguine's testers, the best testers.
    Alas we are no longer labeled as such.
  • Winnower
    Winnower
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    Having a great time, glad I bought the game and that I'm here.
    VR14 Templar, VR14 DK, VR8 DK, VR7 NB, VR1 Sorcerer;
    All 3 Alliances;
    2 Pre-order Imperial Accounts, yes that means 16 characters on NA alone
  • Elona
    Elona
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    I've loved ESO from the start, but I understand that someone else's opinion may differ. Do the number of bugs bother me? Sure, who wouldn't be irritated by them? However, I love the core experience for what it is and find it to be the best MMO currently on the market for me.
  • Elsonso
    Elsonso
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    I'll put my hand up (again)

    http://forums.elderscrollsonline.com/discussion/comment/586741/#Comment_586741

    To that, I will add that I like the vestige creation process and hope that it carries on into whatever comes after Fallout 3 and Skyrim when Bethesda Game Studio decides to come out of their nap.



  • Reignskream
    Reignskream
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    Putok wrote: »
    Best MMO to come out in a decade, IMHO.

    Can't wait to get back on in about an hour. In general, it's been a very smooth launch.

    I honestly think their biggest problem is abysmal CS.

    Amen.
  • Soliduparrow
    Soliduparrow
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    This is the customer support forum not the company support forum. Keep the cheerleading threads out of here.
  • Chomppa
    Chomppa
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    Liking my game experience so far , I just hope they get Cyrodiil fixed asap so I retrieve my main character . Should they get Cyrodiil fixed then I'm looking forward to staying in this game for a long time .
    :):D:(;):\:o:s:p:'(:|B):#o:)<3 (*) >:)
  • CTraveler
    CTraveler
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    Been loving it all the way! Tonight's the first time I got hit with a long loading screen since Beta, and even then I was suspecting it might happen due to the late hour (The lag seems to hit later at night due to the weekend). I wasn't doing much anyways (just trying to figure out what gear I should craft) so I might take this as a sign to work on something else.
  • cTreK421
    cTreK421
    Love the game! I think its amazing and much better than what I expected.
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