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Unknown Error...on all characters

Pedro
Pedro
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So I was questing normally this morning for about 4h with friends, and we reached a point in the story in The Rift where we all had to relog to fix a phasing issue. They logged back in normally, but my character kept getting "Unknown Error". After 5 tries with the same result, I tried to log on my alt, and it also got the same error. Tried all the alts and they all get the error.

My keys have been registered, card added, have no emails stating any issue with my account, and here I am waiting for customer support to call me, and my friends still waiting for me to keep questing.
  • pickled.cheese.pronub18_ESO
    Yeah, I'm also having this problem. It just started today.
  • ZOS_JasonI
    ZOS_JasonI
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    Hi there, Pedro. Because the "Unknown Error" can mean different things for different users, we ask that you provide some additional information in a PM to @ZOS_JonahT, so we can help figure out the cause of the problem. In your private message, be sure to include your IP address and the time it occured, based on the instructions in this thread. Thank you!
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  • Pedro
    Pedro
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    Very detailed PM has been sent. Thanks @ZOS_JasonL‌
  • Pedro
    Pedro
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    I traced down the problem to the addons. Removing the addon folders allowed me to get back in.

    So far all of Wykkyd's addons are working fine, so is Warlegend's HUD and party addons. I'll test tomorrow morning to see which of the other addons I originally had were causing the issue.
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