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Authentification code, give us an option to disable that ***
Keurk
✭
i can't play since days now, everytime im trying to log it says i need to enter a code i never received in my mailbox /junk /spam mails.
Its enought *** ,don't you think so? the game already got major flaws to add *** undodgeables options like this stupid code. Im playing on the same computer since day 1
Its enought *** ,don't you think so? the game already got major flaws to add *** undodgeables options like this stupid code. Im playing on the same computer since day 1
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AlexDougherty✭✭✭✭✭
✭✭i can't play since days now, everytime im trying to log it says i need to enter a code i never received in my mailbox /junk /spam mails.
Its enought *** ,don't you think so? the game already got major flaws to add *** undodgeables options like this stupid code. Im playing on the same computer since day 1
The code is a security feature, they will never disable security features, but they should send the emails promptly.
On a slight tangent, I know that with SwTor some people didn't get the emails because they had email addresses Bioware didn't like for some reason, this might be something similar, which would be a problem since I'm not sure if you can alter the email address.People believe what they either want to be true or what they are afraid is true!
Wizard's first rule
Passion rules reason
Wizard's third rule
Mind what people Do, not what they say, for actions betray a lie.
Wizard's fifth rule
Willfully turning aside from the truth is treason to one's self
Wizard's tenth rule0 -
risks✭Last e-mail I got from support....2 days ago.Response By Email (Ben) (04/09/2014 04:02 PM)
Greetings again!
Thank you for the quick response. We recognize this as a prevalent issue that several customers are experiencing.
I am going to forward this situation to a team member that is better equipped to deal with this exact issue. You will hear from them as soon as they have a solution to this problem.
Thank you for your patience and support!
Warm Regards,
The Elder Scrolls Online1 -
Keurk✭I STILL CANNOT LOG INTO THE GAME ...... NEED A WORD from this bad dev support and studio, its unnacceptable, i paid for this game it seems...0
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Keurk✭i made this topic the 11 apr, we are the 16: no mails in my box, not able to log.Edited by ZOS_UlyssesW on April 16, 2014 8:45PM0
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Nigredo✭Best thing i can tell you is ask for a refund, takes about 3-4 days but i got mine as of today, maybe they will fix it down the road but there is no reason for anyone to pay for anything they cannot have access to.Account- Canceled
Reason: Access Code Email Never Shows up, Customer Service Seems to think restarting my computer is going to fix it, General Ignorance, Lack of Proper Customer Service, Writing the 80$ off on my tax return as charity since i should have just handed my money to a street walker, at least she would have finished me off..1 -
daneyulebub17_ESO✭✭✭✭✭
✭It is annoying. Every time my router gets assigned a new ip address I have to do it. Wish they'd at least issue maybe a PIN system or something to type in when it sees a different IP, rather than the email shuffle.
That said, I have had people get into my account before on another MMO and empty my vault. This inconvenience is acceptable if that's prevented.This message confirms that you have successfully cancelled your subscription to The Elder Scrolls Online. You will no longer be charged for a subscription on a recurring basis, and your access to the game will expire at the end of your current subscription cycle.
We're sad to see you go now, but we'll be happy to welcome you back at any time! Whenever you're ready to come back, your characters will be waiting for you, just like you left them. You can return anytime by resubscribing on the Manage Subscription page on your Elder Scrolls Online account.
Please print this email and keep it for your records.0 -
Keurk✭daneyulebub17_ESO wrote: »It is annoying. Every time my router gets assigned a new ip address I have to do it. Wish they'd at least issue maybe a PIN system or something to type in when it sees a different IP, rather than the email shuffle.
That said, I have had people get into my account before on another MMO and empty my vault. This inconvenience is acceptable if that's prevented.
i do not think anyone logged into my account. i just think their system is *** up. I never experienced someone log into my account. Neither i experienced a bad support from a AAA game company. I can compare the support level to an independant MMO i played for years, and its not even that bad on this said MMO since they gave us free time for our unability to play because THEIR FAULT.
I'll probably ask for a refun at the end of this week if i didnt have a chance to log in.
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jamesharv2005ub17_ESO✭✭✭✭✭
✭✭✭Have you guys ever thought about setting up like a gmail account for the game and using that for those emails? Quite possibly your mail provider is filtering the emails as spam or something.2 -
AlexDougherty✭✭✭✭✭
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My Yahoo account works fine, but the OP might want to check their email settings, making sure that they are blocking or filtering as spam the desired emails (good catch Jamesharv2005), also the OP might want to make sure that new Emails come through fast (remember finding out with SWTOR that my Email had a half hour renewal for the inbox)jamesharv2005ub17_ESO wrote: »Have you guys ever thought about setting up like a gmail account for the game and using that for those emails? Quite possibly your mail provider is filtering the emails as spam or something.
People believe what they either want to be true or what they are afraid is true!
Wizard's first rule
Passion rules reason
Wizard's third rule
Mind what people Do, not what they say, for actions betray a lie.
Wizard's fifth rule
Willfully turning aside from the truth is treason to one's self
Wizard's tenth rule0 -
Hodorius✭✭✭They will never disable this schmockurity crap...
If it had anything to do with security they weren´t that many people complaining about hacked accounts.
If they really cared about security they would not display half of your acc info ingame.
Perhaps they do care but are "not that smart"... who knows for sure.Edited by Hodorius on April 17, 2014 9:27AM0 -
ZOS_EveP✭✭✭Hi guys,
Authentification codes are definitely on our list of In-progress known issues. Please make sure to check the following thread for more details and updates: Temporary access codes.0 -
Keurk✭Hi guys,
Authentification codes are definitely on our list of In-progress known issues. Please make sure to check the following thread for more details and updates: Temporary access codes.
we check your thread link daily. I don't care about details and update, i care about freetime to compensate the time lost and about dev official words ,not the basics "check this thread in case you so dumb you missed it "
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Keurk✭AlexDougherty wrote: »
My Yahoo account works fine, but the OP might want to check their email settings, making sure that they are blocking or filtering as spam the desired emails (good catch Jamesharv2005), also the OP might want to make sure that new Emails come through fast (remember finding out with SWTOR that my Email had a half hour renewal for the inbox)jamesharv2005ub17_ESO wrote: »Have you guys ever thought about setting up like a gmail account for the game and using that for those emails? Quite possibly your mail provider is filtering the emails as spam or something.
already checked it. Not a single mail arrived in 6 days. Not a single one, i receive ALL my other mails instantly (even from ESO when i canceled the subscription for exemple, and i even received one of the moderator mail saying my thread got edited due to a bad word i used. Still, no auto-mail with code)0
