bots are starting to become a big problem - in most public dungeons bots are camping the bosses making it very difficult to impossible to kill them and get some loot... they more or less instant die being surrounded by 3-7 bots...
it would not be that difficult to 1) have somebody check them out during the day, 2) ban those that are so clearly either constantly auto-attacking or standing around and only reacting when the boss spawns... from a data point of view you should also be able to track what these suspicious ppl have been doing and then perm ban them...