Status of my request?-Please help me!(ZOS)

FlamingRuby

Hello,
After so many waiting i have finally the chance to talk with a CM from ZOS.
After he asked me to confirm my date of birth for security.After that, we will work on this further!
I send him my ID with my Date of birth and my RL name so i can help him even further.
I gave him what he asked and i lost him.
He responded me that my emails are coming through and he said:
Thank you for your continued interest and support!
That was it:Again nothing.I have replied several times in case he was just forgot to type something or he is working and will reply soon but nothing.
At the last step again....Just please tell me that i don't have to start again.
If someone from ZOS is reading:
My ticket ID is Question Reference # 140408-031396
Date Created: 04/08/2014 10:53 AM
Date Last Updated: 04/08/2014 01:42 PM
Status: Unresolved

Its like the 5th time that i am typing my Name,Address,everything in general and i am confirming my email and name.Is someone at long last going to help me finish this ticket so i can play?
I am not raging.But i have done this so many times(So many tickets-and yet i answer the same things).My ticket says that i want to active those 30 days of time and i dont have a CC with money inside.I gave the last 4 digits of the card in case you want it(From an other post i saw it was not necessary).In fact i have given all the infos you ask at the process in your Website to activate the game.

Thanks a lot for your time,
Ruby

FlamingRuby

Hello,
I am going to update this.
I had a response from a ZOS that was out of the box.He copy pasted something i am aware while my request was something else.
Please someone from ZOS:
Finally check this ticket.You will find everything you need inside it.

Reference code is: 140409-010491.

I am gonna say the issue here again:

I am aware that you don't charge the CC's and you just keep some money to verify the CC but i said that i don't have money inside the CC and tho you cannot do this.

So all i am asking is to unlock me that 30 days for now based on the ZOS_JessicaFolsom post and when i will have money i will either add money to my CC so i can pay with it or pay with a game time Card.

Please on your response do not copy paste me again the FAQ you have on forums.I am aware of it and it doesn't help at all.

Also on my ticket you will also see the code of my previous ticket that i have everything you need:
My confirmation on Date of birth,name,address,Everything.

I have done this 5 times without solution.So please at long last.Give me a help.

With best regards,
Ruby