Random "login from unknown IP"

hellay

Hello,
I am aware of the multiple answers in the help pages about the login error of access code such as :

"If a player is attempting to log in with a new computer or device, they will need to authorize that device once again to be able to log in. This will occur even if they have always had the same IP address. "

But.
I know for sure I haven't changed my computer or any component of it since over a year.
I know my IP adress is a static one that never change and could not change without being noticed (as i use it for sevral networking things).

So .... Why the error ?
Last one happening while i was Ingame ! Got kicked out, trying to relog and i get that message ?

Thanks for answers and good day !

djodars

Might be random chinese trying to steal your account for goldfarming ads... Nothing to worry about. Just make sure your email password differs from your in-game password.

Frosthawk

@hellay that ip sudden change is cause of operator provided dynamic IP not your pc's own one, so fear not that happens time to time, just get your code from email and place it when game asks.

raglau

I got this again today. And I have a static public IP that's been assigned for over 2 years. Additionally, I internally have set a reservation on my internal NIC, so I really do not know how this arises.

hellay

Frosthawk wrote: »

@hellay that ip sudden change is cause of operator provided dynamic IP not your pc's own one, so fear not that happens time to time, just get your code from email and place it when game asks.

When i m saying my IP is static, it is the Internet one, ISP one, whatever you want to call it one.
I am using that particular IP to connect on secured distant-online servers that only accept my static IP for admin. So i would know if my ISP suddenly gave me a dynamic one


The chinese trying to bruteforce my password seems more likely... But do hope Zenimax will be able to keep it safe and avoid all security flaws on that one
And that is also why i post here and want to make sure they know about it (if an issue) or open interest about it.

Really should not use the account username in public everywhere in the game and here... that is half the job done for hacking people...

Caligulove

I'm another one that got that. I'm concerned, but my email password is different, so I'm hoping it's just a one-off.

Mitharus

hellay wrote: »

When i m saying my IP is static, it is the Internet one, ISP one, whatever you want to call it one. I am using that particular IP to connect on secured distant-online servers that only accept my static IP for admin. So i would know if my ISP suddenly gave me a dynamic one

I've had this issue a few times, and I can verify my external IP hasn't changed in over a month (And my desktop has a static). Without knowing what IP the server thinks I'm connecting from, the only things I can think of are:

1. ESO server bug/timeout on IP verification.
2. ISP has a transparent proxy for some traffic to keep it segmented, and the proxy server ends up changing.

For 1, if it times out on look up, then it defaults to failing. Not a bad default setting to have.

I would expect 1 to be the most likely, but I seriously wouldn't put 2 past the ISP. You know... for "network performance" reasons... *sigh*

Edit: Meh... Add in note about static desktop IP.