Maintenance for the week of October 12:
• PC/Mac: NA and EU megaservers for maintenance – October 12, 6:00AM EDT (10:00 UTC) – 8:00AM EDT (12:00 UTC)
• Xbox One: NA and EU megaservers for maintenance – October 14, 6:00AM EDT (10:00 UTC) – 9:00AM EDT (13:00 UTC)
• PlayStation®4: NA and EU megaservers for maintenance – October 14, 6:00AM EDT (10:00 UTC) – 9:00AM EDT (13:00 UTC)
1.0.2 - Nothing about the bank resets and missing items?
I would assume that this should be amongst your highest priority items (and if not it really should be).
This hasn't happened to me but my partner has lost a great deal and frankly I am furious on his behalf because the fear of this bug is keeping me from upgrading my bank.
If it's not fixed then the reassurance that the 40k+ he spent on bank upgrades will be refunded or restored would be beneficial rather than your complete silence on the subject.
The whole handling of this situation is really really concerning me now, especially the time it is taking for it to be addressed....