It is fraud.ESO give me my access soon!

okasi1009

http://gyazo.com/02e49fa63a8f2ddf85864c37aa3dac93
http://gyazo.com/11219b8344e7abb37b236963c3d89aed
⇂⇂⇂⇂⇂⇂⇂⇂⇂⇂⇂⇂⇂⇂⇂⇂⇂⇂
http://gyazo.com/16de5f401255332ec1134a31b17d344c

"purchased games
You do not own any games."

Though I bought a Digital Imperial Edition ,I can not even install the game.
But support can not solve my issue for 7 days.
I spent money to buy this game,but I can not play this game.
It is fraud.
Just want to play.
ESO give me my access soon!

felixgamingx1

It's Fraud but it isn't yet... If you never get refunded or get to play the game within a few days then yea.

Zilyana

Where did you purchase your copy from?

okasi1009

Zilyana wrote: »

Where did you purchase your copy from?

https://account.elderscrollsonline.com/store/product/eso_imperial

okasi1009

Admin said
"http://gyazo.com/9fd7c69d479d1a848407712d5dc6eb65"
But, I do not receive a such ticket yet.
I need to wait how long?
Used up all my early access and now it's digging into my first 30 days.
ESO give me my access or give me my money back!

PerfectTemplar

Zenimax really *** up, 3rd party retailers still haven't gotten their codes yet.

epoling

But you aren't showing where there is fraud. Maybe a defective product or inefficient distribution system for the codes, account set-up, etc, but no fraud. It is good to know what words mean before you start throwing them around.

fraud = n. the intentional use of deceit, a trick or some dishonest means to deprive another of his/her/its money, property or a legal right.

Not sure where you are being intentionally deceived to deprive you of anything. While their appears to be an issue with your specific account, your screen shots aren't showing us why there appears to be no game there. Since thousands of other people have not had this issue, I am pretty sure it is no intention to harm you. Moreover, I would ask if it is possible you accidentally used a different account name when you purchased the game and now can't find it because you used a different set of information. (I know I did something similar. I signed up for beta using an e-mail address I rarely use and was frustrated because I couldn't get a password reset using my regular one.)

Anyway, oftentimes when it comes to a rare case situation it can take time to resolve because it is hard to find the pieces that make up the problem. On top of that you have the added headaches that they are having with it being the launch and they are being flooded with all the problems associated with that. You have to realize that the system is going to move bog slow right now.

You aren't going to miss any of your "free" 30 days. That doesn't start until you actually set-up your subscription. Since they are not showing that you actually own the game, they don't have a subscription account for you and the time hasn't started. (It doesn't count down from launch day.)

A final thought - was the game purchase actually charged to your credit card? Make sure the transaction went through. Maybe it got kicked back by the bank for some dumb reason. (Banks do stupid stuff all the time - not a reflection on you.)

Shanna

The worst part for me is that I was already in my addictive mindset, after painstakingly resisting that tendency during the many betas and waiting periods. I let myself fully intend to play the crap out of this game for weeks on end.