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https://forums.elderscrollsonline.com/en/discussion/696147/playstation-5-patch-error-issue

Fatal Error 6

LunarMedic
This pops up when I click Play on the Launcher, I'm not quite sure what to do about it.
  • Rizix
    Rizix
    Soul Shriven
    I have the same problem, tried the Game Consultant.exe and reloading the whole game. As soon as it patches I have the problem.

    ============================================================
    eso encountered a fatal error. (Error 6)
    Description: Client Fatal Error
    ============================================================

    [reporter]
    version = 0.01


    [extra]
    ProductName = eso
    Version = eso.live.1.0.0.964485
    branch = live
    client.executablebits = 32
    client.mode = startup
    client.renderertype = D3D11
    client.session_start_timestamp = 2014-04-08T01:59:59.370Z
    client.timestamp = 2014-04-08T01:59:59.566Z -frme 1-
    computer.name = ALEX-PC
    computer.user = Alex
    cpu.arch = 0
    cpu.count = 4
    cpu.level = 16
    cpu.type = 586
    data.dir = G:/The Elder Scolls/The Elder Scrolls Online/depot/
    exe.buildnum = 964485
    exe.opt = release
    exe.reltype = public
    exe.type = client
    fe.code = 6
    fe.descrip = Client Fatal Error
    gfx.description = 9.18.13.3523
    gfx.deviceid = 4483.-2078339005.161
    gfx.driver = NVIDIA GeForce GTX 660 Ti
    gfx.vendorid = 4318
    mem.physical = 16382
    os.osbits = 64
    os.platform = windows
    os.version = 6.2.9200.
    ptime = 0
    reportfield.ver = 3
    version.major = 1
    version.patch = 0
    version.subpatch = 0
  • Srontgorrth90
    Srontgorrth90
    Soul Shriven
    Yeah, same problem here.
    My rig is:
    Athlon X4 640
    8GB RAM
    Gigabyte 970A-UD3
    GTX560ti
    Asus Xonar D1
    Win7 64bit

    All drivers are up to date, I tried repairing it several times, yesterday I installed my Windows completely new, no need to say I had no success.
    Please, if anybody got a solution for this problem, i would REALLY like to play the game, i spent money for..
  • ZOS_TristanK
    ZOS_TristanK
    ✭✭✭✭✭
    Hi there, folks. Thank you for posting this information. If you haven't already, please try running a repair on your launcher. You can find the repair option by clicking on the "Game Options" gear under the News section of the launcher.

    Please let us know if this does or does not resolve the issue. Thanks!
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Xfan
    Xfan
    Or try and run the game directly from the eso.exe. If the launcher is somehow broken this might allow you to play :)
  • Srontgorrth90
    Srontgorrth90
    Soul Shriven
    I tried repairing it several times. Each time, it d ownloaded hours and hours.
    Running the game directly from the eso.exe doesn't work too, starting it as an admin has the same effect: Fatal Error 6
    3 days of my 30 free days are now gone, and I was just trying to start it..thats just ridiculous...
    Edit: Ok, I tried the repair function once more (what else should I do? I formatted my whole PC because of this crap), and watched what happens:
    First it checks the Download, and it runs until 100% in a few minutes, after that it starts downloading...something(?), with the size of 16.7 GB. Does this maybe (PLEASE) give a hint, what the problem could be??
    Edited by Srontgorrth90 on April 8, 2014 4:37PM
  • foudogueeb17_ESO
    foudogueeb17_ESO
    Soul Shriven
    Hello all.

    I am sorry for langage but i am french

    I test a lot of problems.
    Indeed i delete 1 file in
    D:\Zenimax Online\Launcher\The Elder Scrolls Online\depot
    and i had the same problem.
    I replace the file delete and my game is run

    My folder contains 215 files eso.

    A friend had the same problem and he had 89 files eso.
    We have contacted our Customer support team to help you solve your issue.
  • sanmak
    sanmak
    Soul Shriven
    Hello all.

    I am sorry for langage but i am french

    I test a lot of problems.
    Indeed i delete 1 file in
    D:\Zenimax Online\Launcher\The Elder Scrolls Online\depot
    and i had the same problem.
    I replace the file delete and my game is run

    My folder contains 215 files eso.

    A friend had the same problem and he had 89 files eso.

    what file that you delete?
  • Srontgorrth90
    Srontgorrth90
    Soul Shriven
    Yes foudogueeb, which one?
    I downloaded two more times, first I got Error 302, than 1032. So today in the early morning I started again (it's the only option after the error), now I came home for lunch, the Play Button just said "Install", no Error message, nothing, as I hit install it began downloading the 23 GB again..
    I canceled it, closed the launcher, opened it again and hit repair. Now it downloads the god damn 23 GB AGAIN!
    And the files in the folder are not anymore in the "depot", they are in a subfolder called "patchdata.depot", the size is the same, about 23 GB.
    WTF is this guys?? A game I pay monthly, and the first week I can't even start the game. Instead I have to run the same huge download 24/7, because it *** itself up every time... o.O?
  • Srontgorrth90
    Srontgorrth90
    Soul Shriven
    So, the download was done, but the Play button said "Repair". I did NOT hit the repair button, instead I closed the launcher, and opened it again, then it started downloading about 6 GB. After that, it installed it, and there were "948,42 MB remaining", at 97% when it paused a few seconds, then about 1300 MB remaining going down to 948,42 MB again, and a third time. After the third time, there popped a error message up, saying: Unknown Data Error.

    As I opened the Launcher again, it started downloading the 5,6 GB again...let's see what happens, when it's finished..
    Edited by Srontgorrth90 on April 10, 2014 5:18PM
  • foudogueeb17_ESO
    foudogueeb17_ESO
    Soul Shriven
    folder patchdate contains files .zip. And after the launcher unzip files to give a files type eso0001.dat up to eso0215.dat in folder depot

    My friend have a file type eso0001.dat up to eso0089.dat therefore he missed 126 files.

    Try delete or unistall the launcher and install but in other folder
  • Ghb
    Ghb
    Soul Shriven
    did anyone find a fix? a mates having the same problem
  • ZOS_DaryaK
    ZOS_DaryaK
    admin
    We're closing this thread because it was revived from the dead. Have your friend try the troubleshooting steps found here.
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This discussion has been closed.