Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Incorrect Log in info etc.
eruexe
✭
Okay, so I have realized that almost everyone is now experiencing the "log in information is incorrect" error. Is it related to the game code not being applied yet? I sure hope so because no one is telling us anything so when I try to put my code I get put in a line where it is said that there are more than 100 users in line before me and the line even stops as if I am waiting for a renewal of my passport at our local embassy.
I sent TWO tickets, one via phone and one via email. This wasn't the first time that I have done so, the weird part about this is that out of those tickets I sent (probably 3-5 tickets) NONE of them had been answered and ZOS has sent me a SURVEY, now WHY would that happen? I asked you something, you didn't give me an answer and yet you want me to take a survey?
So I let that come by since there were some good people that helped me via google and the forums and now this...
I HAVE TO WAIT SO LONG TO INPUT MY CODE?
Other than the fact that you have charged people $15 just for "authorization" is plain bad. Sure fine, it's normal but why would you charge $15 upfront?
So many things left unexplained. I am starting to like the game despite tons of people egging on it, the things I hate about this game are:
1) REALLY HORRIBLE AND UNRESPONSIVE CS
2) Quest bugs (especially Banished Cells)
3) horrible hairstyles
2 & 3 are pretty understandable, the bugs would soon be fixed and the hairstyles are well... let's just say that I never really liked ES series hairstyles lols.
I hope that someone from the CS team would read this and understand how frustrated I am right now.
I sent TWO tickets, one via phone and one via email. This wasn't the first time that I have done so, the weird part about this is that out of those tickets I sent (probably 3-5 tickets) NONE of them had been answered and ZOS has sent me a SURVEY, now WHY would that happen? I asked you something, you didn't give me an answer and yet you want me to take a survey?
So I let that come by since there were some good people that helped me via google and the forums and now this...
I HAVE TO WAIT SO LONG TO INPUT MY CODE?
Other than the fact that you have charged people $15 just for "authorization" is plain bad. Sure fine, it's normal but why would you charge $15 upfront?
So many things left unexplained. I am starting to like the game despite tons of people egging on it, the things I hate about this game are:
1) REALLY HORRIBLE AND UNRESPONSIVE CS
2) Quest bugs (especially Banished Cells)
3) horrible hairstyles
2 & 3 are pretty understandable, the bugs would soon be fixed and the hairstyles are well... let's just say that I never really liked ES series hairstyles lols.
I hope that someone from the CS team would read this and understand how frustrated I am right now.
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eruexe✭So I managed to finish queue but now I get this error message right after I click my payment method:
"There were issues with your recent transaction attempt. Please check the provided information again or contact support at http://help.elderscrollsonline.com"
WTF. Still no PM from ZOS CS.0 -
Rizack✭im not even getting an payment plan option in my account page and i waited an hour in-line just to access my account page this is BULL i tell you total BULL.0