Maintenance for the week of January 20:
• PC/Mac: No maintenance – January 20
• NA megaservers for maintenance – January 22, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• EU megaservers for maintenance – January 22, 9:00 UTC (4:00AM EST) - 14:00 UTC (9:00AM EST)

Unable to login to my account details - Queue Paused

j0nn13
j0nn13
I was trying to log in to my account to activate my 30 days free game time and set up my subscription.

I got placed in a queue which is fine, I figured there would be a lot of demand on the servers.

However, the queue is apparently "paused" and hasn't changed in over 30 minutes. That's pretty frustrating, queues are fine, queues that don't ever move are not fine :(

Is anyone looking into this from Zenimax?

Not very impressed!
  • hwesterbergb14_ESO
    Yeah, it would be nice if they could at least post something about it. Aholes.
  • kunsti
    kunsti
    +1
  • andy.giddingsub17_ESO
    andy.giddingsub17_ESO
    Soul Shriven
    +1
  • j0nn13
    j0nn13
    Just read the pop up notice on the launcher about setting up your subscription plan. Apparently

    its "fast and easy"..............

    :(
    Edited by j0nn13 on April 6, 2014 1:03PM
  • jason6455b14_ESO
    +1
  • j0nn13
    j0nn13
    The queue seems to have started for me now? Expected time 21 minutes.

    Anyone else's moving now?
  • kunsti
    kunsti
    went from 41min to 1h and 20min and now to 1h
  • metaldrummer1962b14a_ESO
    Same...total fail
  • SK1TZ0FR3N1K
    SK1TZ0FR3N1K
    ✭✭✭
    58 minutes and counting.......
    “There are three kinds of men. The ones that learn by readin’. The few who learn by observation. The rest of them have to pee on the electric fence for themselves.” -Will Rogers
  • j0nn13
    j0nn13
    Yeah mine is jumping all over the place as well :(
  • sean.prestonb14_ESO
    Got an expected time finally here as well after waiting 30 minutes with it paused. It said 9:16 and has held at 9:16 for 10 minutes. I will update if accurate.
  • azuredreamb16_ESO
    Same. The system message said it would be quick and easy...
  • atheka
    atheka
    ✭✭
    Seems very strange to let customers queue to set up subscribtion. Having to wait sometimes to get online in a newly realeased game, that I can understand. But being forced to queue to set up my account, that is a definetely a first for me (and I have played several mmo's). Very annoying!
  • Mackeh
    Mackeh
    ✭✭
    Seriously .. wth ..

    Broken main quest, and now this ..
  • sean.prestonb14_ESO
    Accurate time (actually 1 minute early)
  • jibann
    jibann
    I was playing, I already had a subscription plan picked, I had a bug disconnect me from game, I can't log back in with the same error. Now I can't even access the site, says I am in queue for over 2 hours? Are you guys crazy? This is seriously a terrible account / website experience so far.
  • Jhodar
    Jhodar
    26 mins on queue, and I am assuming that you have to set up payment to get the redemption of the included time also. Always a fun time when you get into new start-ups. I am thinking that they opened up the process a few days ago to be able to enter your payment info so it would probably only be us to blame if we didn't do it prior to today....
  • dondeadra
    dondeadra
    i dont think this (payment) system was a smart move just give the 30days and in that 30days you can extend your acount if you like the game

    see it as selling drugs your client needs to get that first kick of it before buying more and its even more important if your product is not finished yet(broken quest madness)
Sign In or Register to comment.