This has been going on for 4 days, the groundkeeper in coldharbour for aldmeri is bugged and people cannot talk to it. This is a gateway quest that lets you into the Chasm side of coldharbour which you need to complete to get to veteran areas.
This is totally gamebreaking as the faster leveling aldmeri players cannot complete the main questline to progress to endgame.
At the very least you really should be giving free days credit for any aldmeri character that are level 45+ for every day this is bugged out.
I suspect a server restart will fix it for a bit as it was working for a while and a couple of players go thru before it bugged out.
The groundkeeper just stands on the guild steps with a quest marker on her but no one can interact.