Error: When I press "Play" the launcher crashes

Scrampy

I've tried the "repair" button, but no change.
I've tried running as administrator, but no change.
I've disabled antivirus etc, but no change.
I've tried running in compatibility mode too, but no change.

I'm about to investigate running this on my other computer... inconvenient, but worth testing.

I DO have the game installed on a different drive to the OS (I have a system partition and an "everything else" partition. I installed on the "everything else" partition since the game is so damned large)

I'm running Windows 7 - admittedly on a small laptop with no dedicated graphics card

Here are my specs:

Windows Version: Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit

Processor: Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz

Graphics Card: Intel(R) HD Graphics

Total RAM: 3.8 GB


This is a copy of the error:
====================================================================
eso has stopped working.
====================================================================

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.1.0.0.962841
branch = live
client.executablebits = 32
client.mode = startup
client.renderertype = D3D11
client.session_start_timestamp = 2014-04-05T23:13:37.808Z
client.timestamp = 2014-04-05T23:13:42.790Z -frme 1-
cpu.arch = 0
cpu.count = 4
cpu.level = 6
cpu.type = 586
exe.buildnum = 962841
exe.opt = release
exe.reltype = public
exe.type = client
mem.physical = 3882
os.osbits = 64
os.platform = windows
os.version = 6.1.7601.Service Pack 1
ptime = 0
reportfield.ver = 3
version.major = 1
version.patch = 0
version.subpatch = 0



Any ideas out there I haven't tried yet?