Gray Play Button

fuchs.saraub17_ESO
Alright I will make this VERY clear.
I downloaded the game on my laptop just fine. No issues what so ever.
However, I bought (had my dad make) a gaming PC tower.
The issue I am having on the tower is:
I click the launcher, comes up fine, go to push play. Nothing. Not a thing pops up, the Play button is just gray.
I don't think its a game issue, but it might be a computer issue.
Now the question is, how can i slove this so I can enjoy the game on the tower?
  • fuchs.saraub17_ESO
    Also I have tried fixing the game many times. Its not the game trust me. So if anyone can help me so I don't have to burn up my laptop. That would be great.
  • Zilyana
    Zilyana
    ✭✭✭
    Try running the launcher as an administrator. If it still won’t open, try installing the launcher into the default folder, Zenimax Online/Launcher in C:

    If the launcher will open but not update, and you are running as an administrator, you can try disabling your antivirus, firewall, Pop-up blocker, Ad-blocker or webfilter temporarily and try again. Please make sure you re-enable your web protection afterwards.

    You can also try a PC restart.

    Good luck :)
  • fuchs.saraub17_ESO
    Zilyana wrote: »
    Try running the launcher as an administrator. If it still won’t open, try installing the launcher into the default folder, Zenimax Online/Launcher in C:

    If the launcher will open but not update, and you are running as an administrator, you can try disabling your antivirus, firewall, Pop-up blocker, Ad-blocker or webfilter temporarily and try again. Please make sure you re-enable your web protection afterwards.

    You can also try a PC restart.

    Good luck :)

    I've tried almost all of those.
    Im dumbfounded at this point. Thank you very much for your time to even post on this issue.
  • Zilyana
    Zilyana
    ✭✭✭
    Have you tried to use a different compatibility mode?
  • fuchs.saraub17_ESO
    Zilyana wrote: »
    Have you tried to use a different compatibility mode?
    I will be completely honest you. I am uh how do I pu this... computer challenged XD
    I usually play games on my PS3 so using a computer to play an MMO is uhm slightly different.
    I have a join.me up and ready to send to anyone willing to take control of it and help me.
  • Zilyana
    Zilyana
    ✭✭✭
    PM me
  • Fenbrae
    Fenbrae
    ✭✭✭
    - Go to your Elder Scrolls Online icon on your desktop
    - Right-click it
    - Click on Properties
    - In the new screen that pops up, go to the Compatibility tab
    - There will be a "compatibility mode" option with a drop down bar beneath it.
    - Change it to either Windows 7 or Windows XP SP2
    Currently playing:
    Swims-In-Sap - CP200+ - Argonian Templar

    I like my healing like i like my characters: generic
  • fuchs.saraub17_ESO
    Fenbrae wrote: »
    - Go to your Elder Scrolls Online icon on your desktop
    - Right-click it
    - Click on Properties
    - In the new screen that pops up, go to the Compatibility tab
    - There will be a "compatibility mode" option with a drop down bar beneath it.
    - Change it to either Windows 7 or Windows XP SP2

    I wish that helped. Thank you for trying. It still didn't really help
  • fuchs.saraub17_ESO
    Zilyana wrote: »
    PM me
    Did and done~
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