Blurry Text - Late 2013 15" Retina Macbook Pro + 750m

izmar
izmar
Good evening ESO support. Hope you're doing well.

First off, I have accepted the fact that I am being forced to use 1440x900 through the Mac client. Though I was able to get around this by playing on my Windows partition, however, as expected, I am unable to play at an appropriate graphics level, so there really is no point in playing at that resolution.

Regardless, in the 1440x900 resolution, in-game text is extremely blurry. Almost to the point of it being unreadable. The text looks like every non-optimized retina app does. Fuzzy and completely distracting.

I understand that using half the resolution means that I get half the definition, but there has to be a way to render text in a way that displays text crisply on my screen, while maintaining a lower in-game resolution.

After chatting another player through /zone, who was running the same configuration as me, he said his text is clean and crisp (along with two of his friends who also have 15" retina macs), so now I'm not really sure what to think.

Even the EOS launcher is blurry and non-retina optimized.

The bottom line is that it makes it extremely difficult to play the game when I have to squint and strain to read a simple chat. So, does anyone have a solution, or perhaps some insight as to whether you're experiencing the same issue as me?

Thanks for your time and assistance.
  • ZOS_Bill
    ZOS_Bill
    admin
    Greetings @izmar ,

    Give the following steps a try and let us know if they help with the text appearing blurry.
    • Quit ESO if it is currently open.
    • In the Finder, choose Applications from the Go menu.
    • Locate /Applications/ZeniMax Online and click the ESO icon so it is highlighted.
    • Choose Get Info from the File menu.
    • Place a checkmark next to "Open in Low Resolution" to enable Low Resolution mode.
    • Close the window and double click ESO to reopen it.

    Please get back with us whether this helps the display or not.
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  • izmar
    izmar
    ZOS_BillE wrote: »
    Greetings @izmar ,

    Give the following steps a try and let us know if they help with the text appearing blurry.
    • Quit ESO if it is currently open.
    • In the Finder, choose Applications from the Go menu.
    • Locate /Applications/ZeniMax Online and click the ESO icon so it is highlighted.
    • Choose Get Info from the File menu.
    • Place a checkmark next to "Open in Low Resolution" to enable Low Resolution mode.
    • Close the window and double click ESO to reopen it.

    Please get back with us whether this helps the display or not.

    Hi BilliE, thank you for your reply. I apologize, I should have mentioned that I've attempted this already. Unfortunately it doesn't seem to have any effect on the game, or launcher. Any other ideas?

    Thanks.
  • CaptainSolo
    Izmar,

    Go to Settings -> Display on OSX and try "Scaled" for "More Space." This should increase the perceived native resolution by ESO. Then the text should display at a higher resolution.
  • s.schacht93ub17_ESO
    Izmar,

    Go to Settings -> Display on OSX and try "Scaled" for "More Space." This should increase the perceived native resolution by ESO. Then the text should display at a higher resolution.

    I did that and it didn't really help. The text in ESO is still blurry and doesn't even compare to text in safari and other Apple Apps.
  • s.schacht93ub17_ESO
    So I found an article from apple:
    http://support.apple.com/kb/HT5266?viewlocale=en_US&locale=en_US

    "Note: You may also contact the developer of the application to determine if they are offering an update to the application for the Retina display."

    Thus, I would like to ask if you will offer an update for Retina Display. And if not, please state your reasoning, thank you.
  • izmar
    izmar
    Izmar,

    Go to Settings -> Display on OSX and try "Scaled" for "More Space." This should increase the perceived native resolution by ESO. Then the text should display at a higher resolution.
    I too attempted this beforehand, and unfortunately it does not resolve the blurry text.
  • s.schacht93ub17_ESO
    Ya, I'm having exact same issue. Hopefully, we can get a developer on to see this thread.
  • Moonraker
    Moonraker
    ✭✭✭✭
    Can you check the thread back in Mac Technical Support where a player has posted examples on MacBook Pro with Retina which seem more normal text etc. here.

    Perhaps it is something more specific to different models or settings? If you can post your system details including OS X version, model and graphics card. Together with existing game and MBP Display settings to compare and see if their is some common link.
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