Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

Loading screen after login

Viscari
Viscari
So I finally installed game after it insisting on re-downloading everything, and after 1st cgi clip the loading screen just goes on forever.... I gave it 10 mins just to make sure the 2nd time... so yeah wtf.
  • Obitherus
    Obitherus
    Soul Shriven
    Same thing has been going on for me. it starts updating now and then, but the bar never moves.
  • Lonely_Cloud
    I have this issue also
    I am a Lonely Cloud over some one's head =)
  • goofy14633
    goofy14633
    Soul Shriven
    Man I just bought this game nd I'm stuck on the first damn loading screen to Wtf! If I can't play I want a refund
  • Lonely_Cloud
    lol Ive had this issue since the 1st
    I am a Lonely Cloud over some one's head =)
  • goofy14633
    goofy14633
    Soul Shriven
    What did u do about it?
  • Lonely_Cloud
    still waiting for support and well playing planet side 2 heres my post lol well the one I took over forums.elderscrollsonline.com/discussion/62047/constant-crashing-at-first-loading-screen
    I am a Lonely Cloud over some one's head =)
  • Remorseless
    Remorseless
    ✭✭✭
    There's plenty of solutions to this.
    Vice

    Love Palace
  • Lonely_Cloud
    and yet none of them have worked

    Remorseless please stop posting on my posts you dont help any
    I am a Lonely Cloud over some one's head =)
  • ZOS_Bill
    ZOS_Bill
    admin
    Greetings everyone,

    The loading screen getting stuck trying to reach the log-in prompt means something is stopping the game from loading or there may be some corrupted files preventing the game from launching.

    Please try running a repair first to see if any files have issues.
    • First, start The Elder Scrolls Online launcher by right clicking on the icon on your desktop. In the menu choose "run as administrator."
    • Click on Game Option on top of the News section, and click on the option for Repair.
    • Allow the launcher to examine all the files for the game. This will take some time.
    • If any files are found to have problems, the launcher will re-download those files.

    After the repair finishes up, you will want to restart your computer. Once the PC is booted back up, right click the ESO launcher and choose "run as administrator." Launch the game and see if you can proceed past the first cinematic. Please let us know if this helps get past the loading screen.
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  • Lonely_Cloud
    I have done this to many times to count still did not help if you read my other post you will see every thing I have done
    I am a Lonely Cloud over some one's head =)
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