Crown Crates from Twitch Drops not showing up. No response from in-game tickets.

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ShutUpitsRed
ShutUpitsRed
Soul Shriven
Hello,

I've claimed two Ouroboros crates from Twitch (my account is connected, I'm sure I pushed the right buttons etc) recently and neither showed up on my account. I sent in two separate in-game tickets about this (@shutupitsred) and didn't get a response. I just claimed a third Twitch drop crate today and it still hasn't shown up on my account, either. They've pretty much shown up immediately before, and I've been able to accept drops in the past with no issues.
The previous two crates have also been removed from my Twitch drop history; should have screenshot those I guess.

Anyone know what's going on?
  • aleksandr_ESO
    aleksandr_ESO
    ✭✭✭
    I have the same situation. you need to reconnect your twitch account to your account on elderscrollsonline.com
  • ShutUpitsRed
    ShutUpitsRed
    Soul Shriven
    Wow, it said it was connected on Twitch but for some reason had unlinked on the ESO website's side. That's extremely irritating. Thank you very much for the info!
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