JiubLeRepenti wrote: »Small bump before I go to bed
JiubLeRepenti wrote: »Dear devs,
I believe it is urgent, given the state of the game, to restore trust between ZOS and the community. Because if people are leaving, if people are angry, if people are frustrated, it’s mostly because they are not getting any response from you. And when I say “response,” I’m not talking about the prewritten responses we get 85% of the time that tell us, “We have removed certain comments that did not follow forum rules. Thank you for your feedback, we will discuss it soon.” I’m talking about a real response that provides concrete, factual details.
JiubLeRepenti wrote: »Small bump before I go to bed
JiubLeRepenti wrote: »Dear devs,
I believe it is urgent, given the state of the game, to restore trust between ZOS and the community. Because if people are leaving, if people are angry, if people are frustrated, it’s mostly because they are not getting any response from you. And when I say “response,” I’m not talking about the prewritten responses we get 85% of the time that tell us, “We have removed certain comments that did not follow forum rules. Thank you for your feedback, we will discuss it soon.” I’m talking about a real response that provides concrete, factual details.
Case in point.JiubLeRepenti wrote: »Small bump before I go to bed
As others have pointed out, it is the holiday break so communication will be limited.
Also, we do have a Community Rule on bumping, so please refrain from doing so going forward.
Thanks!
Rkindaleft wrote: »JiubLeRepenti wrote: »Dear devs,
I believe it is urgent, given the state of the game, to restore trust between ZOS and the community. Because if people are leaving, if people are angry, if people are frustrated, it’s mostly because they are not getting any response from you. And when I say “response,” I’m not talking about the prewritten responses we get 85% of the time that tell us, “We have removed certain comments that did not follow forum rules. Thank you for your feedback, we will discuss it soon.” I’m talking about a real response that provides concrete, factual details.Case in point.JiubLeRepenti wrote: »Small bump before I go to bed
As others have pointed out, it is the holiday break so communication will be limited.
Also, we do have a Community Rule on bumping, so please refrain from doing so going forward.
Thanks!
katanagirl1 wrote: »Just enjoy the holidays and hopefully we will get more information sometime next year. We are getting much more information now from the team here on the forums that I have ever seen before so it makes me hopeful. I know we are all concerned but it won’t do any good to dwell on it when we can be celebrating the time with family and friends.
They’re not going to tell you that the game is winding down, if it really is at that point. It’s like your boss will tell you everything is fine up until the point when your company lays everyone off.
colossalvoids wrote: »It's passable for now but every year it's delaying inevitable and making it harder with more system bloat.
colossalvoids wrote: »It's passable for now but every year it's delaying inevitable and making it harder with more system bloat.
The only thing that is inevitable is switching off the servers and this year's letter has been a sobering experience in the sense that we appear to be closer to this day than I thought. Efforts invested into the game have been minimized for years already and they are going to be reduced even further, so I suspect that any engine improvements are wishful thinking by now since they cannot be monetized.
JiubLeRepenti wrote: »katanagirl1 wrote: »Just enjoy the holidays and hopefully we will get more information sometime next year. We are getting much more information now from the team here on the forums that I have ever seen before so it makes me hopeful. I know we are all concerned but it won’t do any good to dwell on it when we can be celebrating the time with family and friends.
Alas we've seen that the communication could be... Well... Not very honest sometimes.
https://forums.elderscrollsonline.com/en/discussion/670836/every-studio-directors-letter-by-year-that-promised-to-improve-game-performance#latest
I'm not only asking for more communication... I'm asking for more frank, honest and sincere communication.They’re not going to tell you that the game is winding down, if it really is at that point. It’s like your boss will tell you everything is fine up until the point when your company lays everyone off.
Well yea, it's exactly how I feel like when I see ZOS current communication and Matt Firor's letter. And that's, according to me, what has been keeping many ppl away from ESO these last years.
JiubLeRepenti wrote: »I am one of the many players who believe ESO is currently going through a difficult period, and that the golden years are behind us. I think that ESO, for various reasons, is being neglected, and the content offered is no longer up to expectations. I also believe that ZOS’ current goal is to gradually reduce new content in anticipation of a constant and growing decline in player numbers. Perhaps I am wrong, but I see no sign that contradicts this theory.
If we compare the content we had in 2024 to what we had in 2017, I believe it’s impossible to deny that we’ve lost at least 30-40% of the new content in 2024. As a result, I think the concerns of players and the community are difficult to argue against.
In general, there are two types of content in ESO: hand-crafted, such as quests, stories and things you do one time per character; and systems, which are activities that are generally repeatable such as PvP, dungeons, trials, housing, daily crafting writs, etc. We have always had a mix of the two types of content, but in terms of Dev Team hours, the majority of time developing the game has been weighted towards questing content.
As I mentioned above, the big news for 2023 is that based in significant part on player feedback, we are now at the point where we are reassessing the balance of hand-crafted "one-and-done" storytelling content versus repeatable game activities.
Now that we have hundreds and hundreds (and hundreds!) of hours of questing content, enough for four or five regular RPGs, we are hearing from our new players that the sheer number of zones and stories and characters is intimidating. And, on the other hand, our veteran players consistently tell us that they would like more content that isn't played through just once—they would like more content they can enjoy for years; content that utilizes our already existing zones to add new things to do, and most importantly, introduces some new gameplay.
Given the above, 2023 will see us moving away from the "Year Long Adventure” 12-month storylines that we have featured since 2019's Season of the Dragon. I think these have run their course and frees us up to do some new and interesting content that we've been wanting to do for a few years now—and lets us return to expansive story arcs that unfold over multiple Chapters. This year-long strategy was a huge success and raised the profile of ESO, but now after four straight years, we're finding more and more that this cadence limits what we can do.
JiubLeRepenti wrote: »Small bump before I go to bed
As others have pointed out, it is the holiday break so communication will be limited.
Also, we do have a Community Rule on bumping, so please refrain from doing so going forward.
Thanks!
edward_frigidhands wrote: »JiubLeRepenti wrote: »Small bump before I go to bed
As others have pointed out, it is the holiday break so communication will be limited.
Also, we do have a Community Rule on bumping, so please refrain from doing so going forward.
Thanks!
I am not in disagreement about the forum rules but that isn't a great response to a customer concern.
tsaescishoeshiner wrote: »While it might not be obvious, the forum mod you're responding to doesn't have the role of answering customer complaints like this.
sleepy_worm wrote: »tsaescishoeshiner wrote: »While it might not be obvious, the forum mod you're responding to doesn't have the role of answering customer complaints like this.
Sure thing. However, a big part of the wider conversation is about forum mods being better about reading the room and not enforcing rules that perhaps aren't the best to begin with when the actual real conversation is about something so much more important than etiquette. It was a 24-hour bump and probably not like super in line with forum rules, but you could also just let it happen and not say something. Lose control. It's fine. People are upset that their game might be dying and nobody is telling them it's not; they're just saying someone broke a rule. Sometimes the best thing you're allowed to say is nothing. And while rules are important, nobody's first response is to listen to the captain of a sinking ship. They've got other things on their mind.
I think the game is doing okay and I'll be here for it even when it's sinking, but the moderation needs to be more people focused and not so rule focused. People are sad and scared. Adapt to that reality.
I actually thought their response was really good. Previously they'd have just deleted the post without a comment. Their response was a lot more open and transparent.
Zodiarkslayer wrote: »I think that the cacophony of negativity is much more impactful than anything @ZOS_MattFiror could've possibly put in that letter.
When the readers are expecting horrible news than that is all they'll get.
A little more neutrality paired with a pinch of optimism would go a long way for this community.
I wouldn't even say I was optimistic years ago, I just didn't feel that things were as bad as they are now so I could tolerate the situation to some degree. And after experiencing two huge letdowns this year (the "housing feature" being a UI panel and the BG rework), I already had decided to cancel my sub and to turn my attention to other MMOs.... but considering we don't know how these seasons will actually be, I am at least curious and not going to doomsay things until there is more information about them.JiubLeRepenti wrote: »I was optimistic years ago. Now it's time for concrete actions.
…I already had decided to cancel my sub and to turn my attention to other MMOs....JiubLeRepenti wrote: »I was optimistic years ago. Now it's time for concrete actions.
…I was not fond of the 10 year anniversary RNG grind fest and experiencing the WoW 20 year anniversary event made that feeling even worse.